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ICICI Bank Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top ICICI Bank Interview Questions and Answers

View all 19 questions

ICICI Bank Interview Experiences

60 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Knowledge of asset and liability for bank
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Basic questions about bank and its functions.
  • Q2. Role of relationship manager.
  • Q3. Tell about yourself and resume questions.
  • Q4. Sales and convincing skills questions.

Relationship Manager Interview Questions Asked at Other Companies for undefined

Q1. If you customer is unhappy with some sort of your behaviour and w ... read more
asked in Axis Bank
Q2. 1)How will you extend business of bank. 2) How will you pitch the ... read more
asked in HDFC Bank
Q3. At this current situation , what is your view for overall economi ... read more
Q4. Bank for agriculture and small scale industries?
asked in ICICI Bank
Q5. How will you communicate with customers ?
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Google and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Phonetic 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly provide the Grade as their experience and skill , instead of good college MBA students.
I have 7.3 year payroll experience but I got AM II ... Is this is a grade selection by any HR . People are getting DM II without any single experience, they only provide to them for good Colleges MBA. Is this the way of posting .
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Sell me any product ?
  • Ans. 

    I would like to sell you the latest smartphone with advanced features and sleek design.

    • Highlight the key features of the product such as camera quality, battery life, and processing speed.

    • Explain how the product can improve your daily life by making tasks easier and more efficient.

    • Offer a special promotion or discount to entice the customer to make a purchase.

  • Answered by AI
  • Q3. How to convience a customer to buy anything ?
  • Ans. 

    Build trust, understand needs, provide solutions, offer incentives, follow up.

    • Listen actively to understand customer needs and preferences.

    • Build trust by being knowledgeable, honest, and transparent.

    • Provide tailored solutions that address the customer's specific needs.

    • Offer incentives such as discounts, promotions, or added value.

    • Follow up with the customer to ensure satisfaction and address any concerns.

  • Answered by AI

ICICI Bank interview questions for designations

 Senior Relationship Manager

 (7)

 Asset Relationship Manager

 (3)

 Key Relationship Manager

 (1)

 Relationship Manager Preferred Banking

 (1)

 Deputy Relationship Manager

 (2)

 Branch Relationship Manager

 (10)

 NRI Relationship Manager

 (5)

 Virtual Relationship Manager

 (2)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
Round 3 - HR 

(1 Question)

  • Q1. Are you working?/

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why do join ICICI Bank
  • Q2. Why do join sales
  • Q3. Why do we hire

Relationship Manager Jobs at ICICI Bank

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Direct interview with banking knowledge
  • Q2. Normal question..on find in YouTube

Interview Preparation Tips

Interview preparation tips for other job seekers - No matter of language
Confidence and Flow and move on
all the very best 👍
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am an experienced Relationship Manager with a strong background in building and maintaining client relationships.

    • Over 5 years of experience in the banking industry

    • Proven track record of exceeding sales targets

    • Expertise in financial planning and investment strategies

    • Strong communication and interpersonal skills

    • Ability to analyze client needs and provide tailored solutions

    • Successfully managed a portfolio of high net wo...

  • Answered by AI
  • Q2. Why you choose to become part of ICICI Bank?
  • Ans. 

    I chose to become part of ICICI Bank because of its strong reputation, extensive network, and commitment to customer satisfaction.

    • ICICI Bank has a strong reputation in the banking industry, known for its financial stability and innovative products.

    • The bank has an extensive network of branches and ATMs, making it convenient for customers to access their services.

    • ICICI Bank is committed to customer satisfaction, providin...

  • Answered by AI
  • Q3. How you are fit for the role?
  • Ans. 

    I am fit for the role of Relationship Manager because of my strong interpersonal skills, experience in building and maintaining client relationships, and ability to understand and meet the needs of clients.

    • Strong interpersonal skills: I have excellent communication and listening skills, which allow me to effectively connect with clients and understand their requirements.

    • Experience in building and maintaining client rel...

  • Answered by AI
  • Q4. What are the assets and liabilities for a bank?
  • Ans. 

    Assets are what the bank owns, liabilities are what the bank owes.

    • Assets include cash, loans, investments, and property

    • Liabilities include deposits, loans from other banks, and bonds

    • The difference between assets and liabilities is the bank's equity

    • Banks must maintain a balance between assets and liabilities to ensure solvency

  • Answered by AI
  • Q5. What was the impact of pandemic on Banking sector?
  • Ans. 

    The pandemic had a significant impact on the banking sector.

    • Banks had to adapt to remote work and digital banking

    • Loan defaults increased due to economic uncertainty

    • Interest rates decreased, affecting bank profits

    • Government stimulus packages provided relief for some customers

    • Increased demand for online banking services

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, go through you previous work mentioned in resume and go through the ICICI Bank portal.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Your job is Target Based
  • Q2. Yes, Monthly 2cr Disbursement target
Round 3 - One-on-one 

(2 Questions)

  • Q1. Do you have any problem with the work location ?
  • Q2. No, I have no problem about job location
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

English, General awareness, case study

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me About your self?
  • Q2. Why are you join ICICI?
  • Ans. 

    I am joining ICICI because of its strong reputation in the banking industry and the opportunities for growth and development.

    • ICICI has a strong reputation in the banking industry

    • Opportunities for growth and development

    • Excited about the chance to work with a leading financial institution

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Manager interview for freshers?
ICICI Bank interview process for freshers usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for ICICI Bank Relationship Manager interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Customer Service, Relationship Management, Advisory, Banking and Business Banking.
What are the top questions asked in ICICI Bank Relationship Manager interview for freshers?

Some of the top questions asked at the ICICI Bank Relationship Manager interview for freshers -

  1. How will you communicate with customer...read more
  2. What are the assets and liabilities for a ba...read more
  3. What do you know about banki...read more
How long is the ICICI Bank Relationship Manager interview process?

The duration of ICICI Bank Relationship Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Interview Process

based on 37 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more
ICICI Bank Relationship Manager Salary
based on 13k salaries
₹2.5 L/yr - ₹11.5 L/yr
47% more than the average Relationship Manager Salary in India
View more details

ICICI Bank Relationship Manager Reviews and Ratings

based on 3.6k reviews

3.9/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.7

Salary

4.0

Job security

3.7

Company culture

3.7

Promotions

3.5

Work satisfaction

Explore 3.6k Reviews and Ratings
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