ICICI Bank Relationship Manager Interview Questions, Process, and Tips

Q1. Why do you want to join icici
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Q2. What do you know about banking
Ans. 
Banking involves financial services such as deposits, loans, investments, and money management.
• Banking involves accepting deposits from customers and providing loans to individuals and businesses.

• Banks also offer services such as investment management, foreign exchange, and wealth management.

• Banking institutions play a crucial role in the economy by facilitating financial transactions and providing liquidity.

• Regulatory...read more
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Q1. Why are choosing this bank?
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Q2. How to communicate with customer?
Ans. 
Communication with customers involves active listening, clear and concise messaging, empathy, and building rapport.
• Practice active listening to understand customer needs and concerns.

• Use clear and concise language to convey information effectively.

• Show empathy and understanding towards customer's emotions and situations.

• Build rapport by being friendly, approachable, and responsive to customer inquiries.

• Utilize various ...read more
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Q3. Why people buy things?
Ans. 
People buy things for various reasons such as necessity, desire, status, convenience, and emotional fulfillment.
• Necessity - buying essential items like food, clothing, and shelter

• Desire - purchasing items that bring pleasure or satisfaction

• Status - buying products to display wealth or social standing

• Convenience - purchasing items for ease and efficiency

• Emotional fulfillment - buying things to feel happy, secure, or ful
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Q4. Who told you about this job?
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Asking personal questions

Asking Maths question

Q1. What do you know about icici bank's product & services
Ans. 
ICICI Bank offers a wide range of products and services including savings accounts, loans, credit cards, insurance, investments, and wealth management solutions.
• ICICI Bank offers various types of savings accounts tailored to different customer needs.

• They provide a range of loan products such as home loans, personal loans, and car loans.

• ICICI Bank issues credit cards with different features and benefits.

• The bank offers ...read more
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Q2. Please tell us about your educational background
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Q3. What motivates you to pursue this bank
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Good Easy to Pass the test

Q1. Introduce your slef
Ans. 
I am a dedicated and experienced Relationship Manager with a strong background in client relations and business development.
• Over 5 years of experience in managing client relationships and driving business growth

• Skilled in identifying client needs and providing tailored solutions

• Proven track record of exceeding sales targets and retaining key accounts
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Q2. About banking and Casa,loan, insurance
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Q3. About Yourself and hobbies
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Q4. About Icici and fields
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Q5. About Your knowledge
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Q1. Introduction, background, Last CTC , Interview details
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Q1. Why there is a gap in you resume.
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Q2. Family Background/Age/open to relocate ?
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Q3. Salary Expectations/last ctc
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Q4. Currently doing job or not?
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Q5. Why Banking after Edtech Sales
Ans. 
Transitioning from Edtech Sales to Banking due to passion for finance and desire to work in a different industry.
• Passion for finance and interest in banking sector

• Desire to explore new opportunities and challenges in a different industry

• Transferable skills such as relationship building, communication, and sales experience

• Opportunity to work with a diverse range of clients and financial products

• Potential for career grow
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Any on going topic will be given, and 5 min will be provided to prepare your points and speak

Q1. Basic behaviour questions
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Q2. Introduction, why you want to join , why we hire you , questions related to company
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Q1. I was Finance student so all questions were related to profile that was insurance
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Q2. Life insurance types
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Q3. Principaland claim difference
Ans. 
Principal is the original amount of money invested, while claim is the amount of money requested in an insurance policy.
• Principal is the initial amount of money invested or loaned, while claim is the amount of money requested from an insurance company.

• Principal is typically used in financial investments, while claim is used in insurance policies.

• Principal remains constant, while claim can vary depending on the circumst...read more
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