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ICICI Bank Operations Executive Interview Questions and Answers
ICICI Bank Operations Executive Interview Experiences
5 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
I don't know .but exam is helpful
(5 Questions)
- Q1. Job relates.how to improve customer complain
- Ans.
Complain ko smjhe aur unko customer care se agr ho jaye to usse connect krke solve krwaungi.
- Q2. How to manage customer complain
- Ans.
Customer complaints can be managed by listening to their concerns, offering solutions, and following up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting
Apologize for the inconvenience caused and empathize with the customer
Offer a solution or compensation to address the issue
Follow up with the customer to ensure their satisfaction and prevent future complaints
- Q3. How to growing up
- Q4. How to customer meet
- Q5. How to provide good service
- Ans.
Providing good service involves understanding customer needs, delivering quality products/services, being responsive and reliable.
Understand customer needs and preferences
Deliver quality products/services
Be responsive and reliable
Provide personalized attention and follow-up
Seek feedback and continuously improve
Train and empower employees to deliver excellent service
Interview Preparation Tips
I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
What is the RTGS and NEFT?
What is the Fund Transfer?
What is the RD and FD?
Interview Preparation Tips
- Banking Operations
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
What people are saying about ICICI Bank
Interview Questionnaire
2 Questions
- Q1. How many experience you have
- Q2. How many skills you have any filled
Interview Preparation Tips
ICICI Bank interview questions for designations
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About my self and my sales experience
- Q2. Why did you left job
Interview Preparation Tips
Interview questions from similar companies
(2 Questions)
- Q1. Banking related
- Q2. Banking related 01
(2 Questions)
- Q1. Banking related
- Q2. Banking related p2
(1 Question)
- Q1. Your expectations
Interview Preparation Tips
Neha Shaikh
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.
Math noumbering test
Math noumbering test
(3 Questions)
- Q1. About my job my skills
- Ans. My job experience is very well customer understands me
- Q2. What is your operations executive work
- Q3. My work is cash management and office all work completed in my office
Selected
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans. Shraddha Avinash Bhatkar, I am leave in Vashi Navi Mumbai, I have completed my graduation in Bachelor of management studies.
(1 Question)
- Q1. What is the previous job experience
- Ans. There is very good surrounding of employees companies policies are benifits like to employees.
Interview Preparation Tips
Operations Executive Interview Questions & Answers
Kotak Mahindra Bank
mahananda Reddy
posted on 11 Jun 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Self introduction
- Q2. Previous experience
- Q3. Salary expectation
- Q4. Company details
Interview Preparation Tips
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ICICI Bank Operations Executive Reviews and Ratings
based on 48 reviews
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Deputy Manager
15.6k
salaries
|  ₹2 L/yr - ₹10.8 L/yr |
|
Relationship Manager
12.8k
salaries
| ₹2.3 L/yr - ₹11 L/yr |
|
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.7k
salaries
| ₹5.5 L/yr - ₹18 L/yr |
|
Senior Officer
3.5k
salaries
| ₹1 L/yr - ₹5.4 L/yr |
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