i
ICCS
Filter interviews by
I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.
Stay calm, listen actively, empathize, apologize, offer solutions, and seek help if needed.
Take a deep breath and remain calm
Listen actively to the customer's concerns
Empathize with the customer's situation
Apologize for any inconvenience caused
Offer solutions to resolve the issue
Seek help from a supervisor or colleague if needed
I applied via Naukri.com and was interviewed before Aug 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.
Good
ICCS interview questions for popular designations
I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.
I applied via Referral and was interviewed in May 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.
I applied via magic bus and was interviewed in Sep 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.
Top trending discussions
Some of the top questions asked at the ICCS interview for experienced candidates -
The duration of ICCS interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 11 interviews
Interview experience
Customer Care Executive
276
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
Team Lead
116
salaries
| ₹1.5 L/yr - ₹5 L/yr |
Customer Service Executive
93
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
Sales Executive
79
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
Cce Executive
71
salaries
| ₹1 L/yr - ₹4.2 L/yr |
Quess
Statestreet HCL Services
IKS Health
Alldigi Tech