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ICCS Interview Questions, Process, and Tips for Experienced

Updated 29 Mar 2025

Top ICCS Interview Questions and Answers for Experienced

View all 8 questions

ICCS Interview Experiences for Experienced

Popular Designations

23 interviews found

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic of sales And how to convince a customer
  • Q2. How to control yourself with angry customers
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, and seek help if needed.

    • Take a deep breath and remain calm

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Apologize for any inconvenience caused

    • Offer solutions to resolve the issue

    • Seek help from a supervisor or colleague if needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry for your failure The failures give a good lesson for your life

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about your self.
  • Q2. What's your experience
  • Q3. What is ur current salary.
  • Q4. What's your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly preperation of ur introduction.communication should be normal.confidence should be good

HR Executive Recruiter Interview Questions asked at other Companies

Q1. What do you know about Selection process?
View answer (1)

MBA Faculty Interview Questions & Answers

user image Anonymous

posted on 7 Jul 2022

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Selling a pen, why do you hire

Interview Preparation Tips

Interview preparation tips for other job seekers - Working ICICI prudential life insurance in sales
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Good

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey your going to your first interview Be confident . Some times you will reject dont loss your confidence. Agin ready to nee interview if you loss you hope then you stuck it somewhere many time you reject one time you select to your best choice good luck

Back Office Staff Interview Questions asked at other Companies

Q1. Difference between credit card and debit card
View answer (3)

ICCS interview questions for popular designations

 Customer Care Executive

 (11)

 Customer Service Executive

 (3)

 Customer Support Executive

 (2)

 Cce Executive

 (2)

 Executive

 (2)

 Back end Executive

 (2)

 Team Lead

 (2)

 Graphic Designer

 (1)

HR Executive Interview Questions & Answers

user image Anonymous

posted on 2 Mar 2022

Round 1 - HR 

(1 Question)

  • Q1. Recruitment
Round 2 - HR 

(1 Question)

  • Q1. Hr executive

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why are you hire in company
  • Q2. Please tell me about your last job
  • Q3. Why are you leave the last office

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check that person is interested or not

Call Center Executive Interview Questions asked at other Companies

Q1. What is your experience what is your language total expense language for tell the speak language and what is your salary what is your expected salary
View answer (2)

Interview Questions & Answers

user image Anonymous

posted on 16 Nov 2020

I applied via Referral and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.Tell me about yourself ?
  • Q2. 2.Are you fresher or experienced?
  • Q3. Why should we hire you ?
  • Q4. Your one quality which people love and told you

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go freely dont hesitate think that front person is unknown to you and you are to smart than them and tell everything without hesitate

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. About your yesterday routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident

Back end Executive Interview Questions asked at other Companies

Q1. How would you explain technical details to a non- technical audience?
View answer (1)

Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2021

I applied via magic bus and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Sd

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare self details fluently either in any of these languages telugu,english,malayalam,hindi

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about you
  • Q2. Normal questions
  • Q3. All candidates select

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidant

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

ICCS Interview FAQs

How many rounds are there in ICCS interview for experienced candidates?
ICCS interview process for experienced candidates usually has 2 rounds. The most common rounds in the ICCS interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for ICCS interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are Process Training, Team Leading, Team Handling, Lead Generation and Life Insurance.
What are the top questions asked in ICCS interview for experienced candidates?

Some of the top questions asked at the ICCS interview for experienced candidates -

  1. How would you explain technical details to a non- technical audien...read more
  2. How do you Reset Admin Password, how to install windows os remot...read more
  3. how to backup data, how to schedule data backup, Incremental bac...read more
How long is the ICCS interview process?

The duration of ICCS interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICCS Interview Process for Experienced

based on 11 interviews

Interview experience

3.3
  
Average
View more

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2.9

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