i
ICCS
Filter interviews by
I applied via Referral and was interviewed before Mar 2020.Β There were 3 interview rounds.
A switch, hub, and router are networking devices that connect devices to a network and manage traffic.
A switch connects devices within a network and manages traffic between them.
A hub is a simple device that connects devices within a network and broadcasts traffic to all connected devices.
A router connects multiple networks and manages traffic between them.
Switches and routers use MAC addresses to direct traffic, while...
Reset admin password and install Windows OS remotely.
For resetting admin password, use the password reset disk or boot from a Windows installation disk and use the command prompt to reset the password.
For remote installation of Windows OS, use tools like Microsoft Deployment Toolkit (MDT) or Windows Deployment Services (WDS).
Ensure proper security measures are in place for remote access and installation.
Test the proces...
Data backup can be done through various methods such as full backup, incremental backup, and differential backup. Scheduling can be done using backup software or scripts.
Full backup involves copying all data to a backup location
Incremental backup involves copying only the changes made since the last backup
Differential backup involves copying all changes made since the last full backup
Scheduling can be done using backup...
I applied via Job Fair and was interviewed in Nov 2024.Β There were 2 interview rounds.
I thrive under pressure and prioritize tasks effectively to meet deadlines.
I would break down the project into smaller tasks and create a timeline for each task.
I would communicate effectively with team members to ensure everyone is on the same page and working towards the deadline.
I would stay organized and focused, avoiding distractions to maximize productivity.
I would be proactive in identifying potential roadblocks...
I would use simple language, analogies, and visuals to explain technical details to a non-technical audience.
Use simple language and avoid jargon
Use analogies to relate technical concepts to everyday experiences
Use visuals such as diagrams or charts to aid understanding
Encourage questions and provide real-life examples
I am a detail-oriented and organized individual with experience in handling back end operations efficiently.
I have a strong background in managing databases and ensuring data accuracy
I am proficient in using various back end tools and software
I have excellent problem-solving skills and can troubleshoot technical issues effectively
I appeared for an interview in Jan 2025.
I have extensive experience discussing KPIs with team members to track performance and drive improvement.
Regularly review KPIs with team members to ensure alignment with goals
Provide feedback and coaching based on KPI performance
Use KPI data to identify trends and areas for improvement
Set clear targets and milestones for team members to achieve KPIs
I applied via Walk-in and was interviewed in Oct 2024.Β There was 1 interview round.
Inbound refers to receiving calls, while outbound refers to making calls.
Inbound calls are received by the customer care executive, while outbound calls are made by the executive.
Inbound calls are usually from customers seeking assistance or information, while outbound calls are made for sales or follow-ups.
Inbound calls are typically toll-free for the customer, while outbound calls may incur charges.
Examples: Inbound ...
Handle customers with empathy, active listening, problem-solving skills, and professionalism.
Practice active listening to understand customer concerns
Show empathy and understanding towards customer's situation
Use problem-solving skills to address customer issues effectively
Maintain professionalism and remain calm, even in challenging situations
ICCS interview questions for popular designations
I appeared for an interview in Mar 2025, where I was asked the following questions.
I can join immediately or at a mutually convenient date, depending on your needs and my current commitments.
I am available to start immediately if needed.
If you prefer a later start date, I can accommodate that as well.
I can discuss my current commitments to find a suitable start date.
For example, if you need someone to start next week, I can make arrangements.
Get interview-ready with Top ICCS Interview Questions
I applied via Newspaper Ad and was interviewed in Apr 2024.Β There were 2 interview rounds.
No information about gf
Thank you
.
Water is a vital substance for all living organisms, essential for hydration, regulating body temperature, and carrying nutrients and waste throughout the body.
Water makes up about 60% of the human body and is crucial for maintaining proper bodily functions.
It helps in digestion, absorption, and transportation of nutrients.
Water is essential for regulating body temperature through sweating and respiration.
It lubricates...
Logical Reasoning, Personality Test
My salary expectation is based on my experience, qualifications, and the industry standard.
Consider my years of experience in the industry
Take into account my qualifications and certifications
Research the industry standard for this position
Open to negotiation based on benefits package
I am a dedicated and experienced professional with a proven track record of delivering results and exceeding expectations.
I have a strong work ethic and am committed to achieving success in all tasks assigned to me.
I have relevant experience and skills that align with the requirements of the position.
I am a team player and can collaborate effectively with colleagues to achieve common goals.
I am adaptable and quick to l...
I applied via Approached by Company and was interviewed in May 2024.Β There was 1 interview round.
I applied via LinkedIn and was interviewed in Dec 2023.Β There were 2 interview rounds.
Everything was a general knowledge questions but these peoples want a twisted answer not a correct answer
My previous day routine involved handling customer inquiries, resolving issues, and providing excellent service.
Started the day by checking emails and voicemails for any customer inquiries
Responded to customer inquiries via phone, email, or chat
Resolved customer issues and complaints in a timely and professional manner
Provided product information and assistance to customers
Maintained accurate records of customer intera
Ascent test for English
Top trending discussions
The duration of ICCS interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 50 interviews
Interview experience
Customer Care Executive
277
salaries
| βΉ0.9 L/yr - βΉ4.2 L/yr |
Team Lead
116
salaries
| βΉ1.5 L/yr - βΉ5 L/yr |
Customer Service Executive
93
salaries
| βΉ1.1 L/yr - βΉ4.2 L/yr |
Sales Executive
79
salaries
| βΉ1.1 L/yr - βΉ3.8 L/yr |
Cce Executive
71
salaries
| βΉ1 L/yr - βΉ4.2 L/yr |
Quess
Statestreet HCL Services
IKS Health
Alldigi Tech