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ICCS Call Center Executive Interview Questions and Answers

Updated 26 May 2022

ICCS Call Center Executive Interview Experiences

1 interview found

Call Center Executive Interview Questions & Answers

user image Anonymous

posted on 26 May 2022

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why are you hire in company
    • Add your answer
  • Q2. Please tell me about your last job
    • Add your answer
  • Q3. Why are you leave the last office
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check that person is interested or not

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Customer Service Executive Interview Questions & Answers

TTEC India user image Amrendra pratap

posted on 24 Dec 2018

Interview Preparation Tips

Round: Test
Experience: First round was eassy writing. It was a simple eassy topic

Customer Service Executive Interview Questions & Answers

Alorica user image Anitha A

posted on 24 Mar 2021

I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No update after assessment

Customer Service Executive Interview Questions & Answers

Globiva user image Anonymous

posted on 26 Nov 2020

I applied via Naukri.com and was interviewed in May 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. If you are experienced, They'll ask you regarding the projects that you have worked for.
    • Add your answer
  • Q2. 2. There would be some questions regarding the project which you would be working with the co.
    • Add your answer
  • Q3. 3. The operations manager would come in, and ask for some personal experience with the previous employer of yours.
    • Add your answer
  • Q4. 4. Client Round - The client would ask about the memorable experience in any project that you have worked for.
    • Add your answer
  • Q5. Amswer as per the experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous. This is one of the cool co in the BPO zone to work for.

Try getting some assistance and test yourself for the versant round. I think that would be the most critical part of the interview.

Executive Interview Questions & Answers

Quess user image Anonymous

posted on 10 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. About your self
    • Add your answer
  • Q2. About your goals
    • Add your answer
  • Q3. Favorite color
    • Add your answer
  • Q4. Habbits and dream
    • Add your answer
  • Q5. Social activities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and be confident

Customer Care Executive Interview Questions & Answers

Alldigi Tech user image Anonymous

posted on 7 Feb 2021

I applied via Other and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What do you mean by bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party service provider.

    • BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • BPO services can be pro...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare on how to introduce u r self, and they will ask wt do you mean by sales,and they will ask to promote the mobile phone by giving offers and speak confidently and u should know along with a english any 2 regional languages.

Customer Care Executive Interview Questions & Answers

Alldigi Tech user image Anonymous

posted on 9 May 2021

I applied via Campus Placement and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about urself They will check ur talkative knowledge and convincing talent
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to sales..I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Customer Care Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 21 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction and your experience
    • Add your answer
Round 2 - Aptitude Test 

Grammar, typing and passage reading

Round 3 - Technical 

(1 Question)

  • Q1. Your experience and about yourself, Some scenario regarding customer service.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You guys can prepare well and attend the interview, Definitely you will crack an interview.

Customer Support Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 23 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself and my hobbies
    • Add your answer
Round 3 - Aptitude Test 

Basic aptitude test with English writing and speaking skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident because more than we need job, company is in need of employees.

Customer Care Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 21 Jul 2021

I applied via Referral and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you wanna join alorica?
    • View 2 more answers
  • Q2. How do you handle multi tasking?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to never join this company you may get good pay, but no peace at all thy never fulfill thr promise thy tell 5 days working and make you to work fot 6 days you shld sit in one pay for complete 8 hrs n 1 hr break wr you have to sacrifice 15 mins in or 30 in tht 1 hr also no peace of mind and relaxation to work, a very much racist company i have ever seen telugu ppl rule this company Alrocia india i think coz all Telugu movie ppl are saved no matter wt pls dont join here and loose your peace
More about working at ICCS

ICCS Interview FAQs

How many rounds are there in ICCS Call Center Executive interview?
ICCS interview process usually has 2 rounds. The most common rounds in the ICCS interview process are Resume Shortlist and One-on-one Round.
How to prepare for ICCS Call Center Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are Domestic Calling, Inbound Calls and Outbound Calling.

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ICCS Call Center Executive Salary
based on 26 salaries
₹0.5 L/yr - ₹4.2 L/yr
10% less than the average Call Center Executive Salary in India
View more details

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based on 7 reviews

3.4/5

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4.2

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4.1

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4.4

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1.9

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4.5

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