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Hexaware Technologies Non Voice Customer Care Executive Interview Questions and Answers

Updated 9 Feb 2024

Hexaware Technologies Non Voice Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your college life
Round 2 - Technical 

(2 Questions)

  • Q1. They have test out English grammer
  • Q2. 3 type, typing and grammer
Round 3 - One-on-one 

(1 Question)

  • Q1. Speak about any topic for few mintues
  • Ans. 

    The importance of mental health in the workplace

    • Mental health is crucial for overall well-being

    • Workplace stress can negatively impact mental health

    • Employers should prioritize mental health support

    • Promoting work-life balance can improve mental health

    • Examples: Employee assistance programs, flexible work hours

  • Answered by AI

What people are saying about Hexaware Technologies

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lustrousradish
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8h
works at
Hexaware Technologies
Java or python
I am Devops engineer I want to learn a programming language so which should I choose Java or python Which one have better market value
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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your Hobbies
  • Q2. Why you are looking for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - When you take Decision Making
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Why do you want to join in this company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some technical questions
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - Behavioral 

(1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. They only checking your communication skill
  • Q2. Also see grammar skills
  • Q3. Tell about yourself
  • Q4. Pros & cons of social media
  • Q5. What is your Long term goal
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about yourself and about your experience?
  • Q2. Why did you choose this job and why you left from the previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. About your family
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and we should speak one topic of our own for 2 min
Round 3 - Assignment 

They have given the Worst questions

Round 4 - Behavioral 

(2 Questions)

  • Q1. Worst company, worst manager of this company they are rejecting easily who have an experience and also talent I've attended many interviews but this is the Worst company. I went in the morning 11am sharp M...
  • Q2. I've already mentioned in 3rd round check out
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

A random topic was given to be written.

Round 2 - Group Discussion 

Asked to talk about a topic for 1 min

Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer care executive with strong communication skills and a passion for helping others.

    • Experienced in handling customer inquiries and resolving issues

    • Strong communication skills both written and verbal

    • Ability to empathize with customers and provide excellent service

    • Proficient in using customer service software and tools

    • Previous experience in a similar role at XYZ company

  • Answered by AI
  • Q2. Why you want this job
  • Ans. 

    I am passionate about providing excellent customer service and enjoy helping others resolve their issues.

    • I have strong communication skills and enjoy interacting with people.

    • I am patient and empathetic, which are important qualities for a customer care executive.

    • I am detail-oriented and organized, which helps me effectively address customer concerns.

    • I have previous experience in customer service roles and have received...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good communication skill then you can crack the interview

Hexaware Technologies Interview FAQs

How many rounds are there in Hexaware Technologies Non Voice Customer Care Executive interview?
Hexaware Technologies interview process usually has 3 rounds. The most common rounds in the Hexaware Technologies interview process are HR, Technical and One-on-one Round.
What are the top questions asked in Hexaware Technologies Non Voice Customer Care Executive interview?

Some of the top questions asked at the Hexaware Technologies Non Voice Customer Care Executive interview -

  1. speak about any topic for few mint...read more
  2. They have test out English gram...read more
  3. 3 type, typing and gram...read more

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Hexaware Technologies Non Voice Customer Care Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Hexaware Technologies Non Voice Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

4.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
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