Hexaware Technologies Non Voice Customer Care Executive Interview Questions and Answers

Q1. Personal details asked.
View 1 more answer
Q2. How did I get to know about the job opportunity
View 1 more answer

Q1. Every question possible.
Add your answer
Q2. I was asked about Salary expectation.
View 1 more answer
Q3. Can I join immediately
Add your answer

English, Mathematics, Computers

Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.
Add your answer

Included math,english, reasoning

Q1. Tell me about health insurance
Add your answer
Q2. Why we hire you
Ans. 
I bring a unique combination of experience, skills, and leadership qualities that will drive success for the company.
• Proven track record of successfully leading teams and achieving business goals

• Strong strategic planning and decision-making skills

• Excellent communication and interpersonal abilities

• Innovative thinker with a focus on driving growth and profitability

• Passionate about driving organizational success and foste
Answered by AI
Add your answer

Q1. Tel me about self experience, looking for communication
Add your answer
Q2. Previous experience ,where r u coming from
Add your answer
Q3. Nothing salary discussion
Add your answer

General topic continues speaking expectations

Q1. Explain about yourself and about your experience?
Add your answer
Q2. Why did you choose this job and why you left from the previous job?
Add your answer

A random topic was given to be written.

Asked to talk about a topic for 1 min

Q1. Introduce yourself
Ans. 
I am a dedicated and experienced customer care executive with strong communication skills and a passion for helping others.
• Experienced in handling customer inquiries and resolving issues

• Strong communication skills both written and verbal

• Ability to empathize with customers and provide excellent service

• Proficient in using customer service software and tools

• Previous experience in a similar role at XYZ company
Answered by AI
Add your answer
Q2. Why you want this job
Ans. 
I am passionate about providing excellent customer service and enjoy helping others resolve their issues.
• I have strong communication skills and enjoy interacting with people.

• I am patient and empathetic, which are important qualities for a customer care executive.

• I am detail-oriented and organized, which helps me effectively address customer concerns.

• I have previous experience in customer service roles and have received...read more
Answered by AI
Add your answer

Q1. What's your Hobbies
Ans. 
My hobbies include reading, painting, and hiking.
• Reading: I enjoy reading fiction and non-fiction books in my free time.

• Painting: I like to express my creativity through painting and experimenting with different art mediums.

• Hiking: I love exploring nature trails and challenging myself with new hiking routes.
Answered by AI
Add your answer
Q2. Why you are looking for this job
Ans. 
I am looking for this job because I enjoy helping customers and solving their problems.
• Passion for customer service

• Enjoy problem-solving

• Desire to help others

• Seeking a challenging and rewarding career
Answered by AI
Add your answer