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Mphasis Non Voice Customer Care Executive Interview Questions and Answers

Updated 6 Apr 2022

Mphasis Non Voice Customer Care Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning and aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Emphasis is the one of the mnc

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your Hobbies
  • Q2. Why you are looking for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - When you take Decision Making
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your college life
Round 2 - Technical 

(2 Questions)

  • Q1. They have test out English grammer
  • Q2. 3 type, typing and grammer
Round 3 - One-on-one 

(1 Question)

  • Q1. Speak about any topic for few mintues
  • Ans. 

    The importance of mental health in the workplace

    • Mental health is crucial for overall well-being

    • Workplace stress can negatively impact mental health

    • Employers should prioritize mental health support

    • Promoting work-life balance can improve mental health

    • Examples: Employee assistance programs, flexible work hours

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self? Why are u joining our company Wt is a bpo?
  • Q2. Wt is your strength and weakness? Wt is your hobby? Wt a salary expect?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some technical questions
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - Behavioral 

(1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. They only checking your communication skill
  • Q2. Also see grammar skills
  • Q3. Tell about yourself
  • Q4. Pros & cons of social media
  • Q5. What is your Long term goal
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about yourself and about your experience?
  • Q2. Why did you choose this job and why you left from the previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. About your family
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and we should speak one topic of our own for 2 min
Round 3 - Assignment 

They have given the Worst questions

Round 4 - Behavioral 

(2 Questions)

  • Q1. Worst company, worst manager of this company they are rejecting easily who have an experience and also talent I've attended many interviews but this is the Worst company. I went in the morning 11am sharp M...
  • Q2. I've already mentioned in 3rd round check out

Mphasis Interview FAQs

How many rounds are there in Mphasis Non Voice Customer Care Executive interview?
Mphasis interview process usually has 2 rounds. The most common rounds in the Mphasis interview process are Resume Shortlist and Aptitude Test.

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Mphasis Non Voice Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Mphasis Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

3.2/5

Rating in categories

3.5

Skill development

4.0

Work-life balance

3.7

Salary

3.7

Job security

3.7

Company culture

4.0

Promotions

3.5

Work satisfaction

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