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Mphasis Non Voice Customer Care Executive Interview Questions and Answers

Updated 6 Apr 2022

1 interview found

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I applied via Referral and was interviewed in Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Reasoning and aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Emphasis is the one of the mnc

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jun 2024.

2 Interview Rounds

1

Group Discussion Round

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

2

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Some technical questions
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Aug 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your college life
2

Technical Round (2 Questions)

  • Q1. They have test out English grammer
  • Q2. 3 type, typing and grammer
3

One-on-one Round (1 Question)

  • Q1. Speak about any topic for few mintues
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self? Why are u joining our company Wt is a bpo?
  • Q2. Wt is your strength and weakness? Wt is your hobby? Wt a salary expect?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction round
2

Behavioral Round (1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not
Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (5 Questions)

  • Q1. They only checking your communication skill
  • Q2. Also see grammar skills
  • Q3. Tell about yourself
  • Q4. Pros & cons of social media
  • Q5. What is your Long term goal
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Explain about yourself and about your experience?
  • Q2. Why did you choose this job and why you left from the previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck
Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. About your family
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 -
Result
 No response

I applied via Walk-in and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and we should speak one topic of our own for 2 min
3

Assignment Round

They have given the Worst questions

4

Behavioral Round (2 Questions)

  • Q1. Worst company, worst manager of this company they are rejecting easily who have an experience and also talent I've attended many interviews but this is the Wors...read more
  • Q2. I've already mentioned in 3rd round check out
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jan 2024.

3 Interview Rounds

1

Assignment Round

A random topic was given to be written.

2

Group Discussion Round

Asked to talk about a topic for 1 min

3

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good communication skill then you can crack the interview

Mphasis Interview FAQs

How many rounds are there in Mphasis Non Voice Customer Care Executive interview?
Mphasis interview process usually has 2 rounds. The most common rounds in the Mphasis interview process are Resume Shortlist and Aptitude Test.

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Mphasis Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

3.2/5

Rating in categories

3.5

Skill development

4.0

Work-Life balance

3.8

Salary & Benefits

3.8

Job Security

3.8

Company culture

4.0

Promotions/Appraisal

3.5

Work Satisfaction

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