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Healthnine Technologies

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Healthnine Technologies Customer Care Executive Interview Questions and Answers

Updated 18 Mar 2024

Healthnine Technologies Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Roles and responsibilities
    • Add your answer
  • Q2. Just explained them your previous roles responsibilities and what you are capables to things for this organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My friend shares my contact number with HR.Prashanth.. He called me for interview for several times before even attending interview I have explained about the salary I am expecting from them. He was agree on that too and finally I attend the interview and the interview went smooth, especially with HR Khushi and VP Ravi(I am not sure it is exactly the same name). After I got selected Mr.Prashant call me for salary discussions and he says that they will not able to give the salary what I am expecting... I got very upset already on this point as I already informed my expectations and they agree in that too. Any how I agree on their offer and he gave me his email I.D to send my joining documents to release the offer letter... On Saturday due to some medical emergency of my family member I was in hospital so that I didn't send him the documents on next day so I did update him the situation and Informed him that I will send the documents by Monday. The response from Mr.Prashanth is totally showing that. He informed me that position is given to another candidate and he is going to by Monday... by listening this I mean are you guys serious??? With in 2 days Saturday Sunday you gave my position to another candidate with my knowledge. Even of you hiring someone you can atleast follow with the candidate whom you selected already... It was waste of time and really horrible experience from my end... I request to the Hr management to look into this.... cause this will effect your company/organization in future. Mr.Prashanth was not a co-operative dude at all...

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SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 15 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me your self intro
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a passion for helping customers resolve their issues and providing excellent service.

    • I have over 5 years of experience in customer service roles, including handling inquiries, complaints, and escalations.

    • I am skilled in active listening, problem-solving, and conflict resolution.

    • I strive to create positive customer experiences by going above and beyond to meet

    • Answered by AI
    Add your answer
  • Q2. Where are you from
  • Ans. 

    I am from New York City, known for its diverse culture and iconic landmarks.

    • Born and raised in the bustling city of New York

    • Grew up surrounded by a mix of cultures and traditions

    • Familiar with famous landmarks like the Statue of Liberty and Central Park

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me your self intro
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in active listening and problem-solving

    • I have a track record of exceeding customer satisfaction goals

    • I am proficient in using CRM software to manage customer interactions

    • Answered by AI
    Add your answer
  • Q2. Which languages know
    • Add your answer
  • Q3. Are you comfortable in night shifts
  • Ans. 

    Yes, I am comfortable with night shifts as I have prior experience working in such shifts.

    • I have previous experience working night shifts in my previous job.

    • I am a night owl and feel more productive during night hours.

    • I am willing to adjust my schedule to accommodate night shifts.

    • I understand the importance of providing customer support round the clock.

    • I am aware of the challenges of working night shifts and am prepare

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Sutherland Global Services user image Avinash kasture

posted on 28 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby what you like the most and which things will o...
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Something about business process outsourcing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell any lie be confident

Customer Care Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 5 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

How u get to work to this company & our work performance to get hire posting & good computer skills good communication skills good English knowledge or tamil knowledge

Round 2 - Group Discussion 

About working discussion how to work to more improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step

Customer Care Executive Interview Questions & Answers

WNS user image Anonymous

posted on 4 Mar 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Graduation completed or not?
    • Add your answer
  • Q2. What experience you carry?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Customer Care Executive Interview Questions & Answers

BYJU'S user image Anonymous

posted on 23 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Do u know what are the roles and responsibilities of customer service agent
    • Add your answer
  • Q3. How many languages u speak
    • Add your answer
  • Q4. Tell me about your hobbies in hindi
    • Add your answer
  • Q5. Why do u want to get into byjus
    • Add your answer
  • Q6. I we donot hire you then what
    • Add your answer
  • Q7. Explain how u have overcome any challenging situation
    • Add your answer
  • Q8. What do u know about byjus
    • Add your answer

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:
  • General Administration
  • Customer Service
  • customer care
  • Customer Relationship
  • Customer Handling
Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are

Customer Care Executive Interview Questions & Answers

HDB Financial Services user image Anonymous

posted on 15 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. SELF INTRODUCTION
    • Add your answer
  • Q2. JOB ROLE OF CUSTOMER CARE EXECUTIVE
    • Add your answer

Customer Care Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 16 Sep 2022

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself What is credit card ? What is customer service?
  • Ans. 

    I am a customer care executive. Credit card is a payment card issued to users to enable them to pay for goods and services. Customer service is the assistance provided to customers before, during, and after purchase.

    • Credit card is a plastic card that allows users to borrow money from a bank or financial institution to make purchases.

    • It comes with a credit limit, interest rate, and other fees.

    • Customer service is the sup...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care Executive interview:
  • They company is is doing well su
  • Web Technologies
Interview preparation tips for other job seekers - The ienergizer should provide a cap to the employee

Customer Care Executive Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 24 Jun 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

HR Asking some question related to bussiness, background and working experience etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Giving all answers with very politly and going for interview in full grooming and formal dress up sense.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊
More about working at Healthnine Technologies

Healthnine Technologies Interview FAQs

How many rounds are there in Healthnine Technologies Customer Care Executive interview?
Healthnine Technologies interview process usually has 1 rounds. The most common rounds in the Healthnine Technologies interview process are One-on-one Round.

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Healthnine Technologies Customer Care Executive Interview Process

based on 1 interview

Interview experience

1
  
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Healthnine Technologies Salaries in India
Associate Software Engineer
4 salaries
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₹2.8 L/yr - ₹4 L/yr

Business Analyst
3 salaries
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₹3.6 L/yr - ₹4.5 L/yr

Administration Secretary
3 salaries
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₹3.2 L/yr - ₹3.2 L/yr

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