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HDFC Bank Collection Officer Interview Questions, Process, and Tips
Updated
25 Feb 2024
Top HDFC Bank Collection Officer Interview Questions and Answers
- Q1. In case customer not answering the call what are you doing
- Q2. How to handle the customer in angery situations
- Q3. How to handle the customer
12 HDFC Bank Collection Officer Interview Experiences
27 questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
HR Round (4 Questions)
- Q1. What expected in our company Add Answer
- Q2. Tell me something about your self Add Answer
- Q3. How much expected in salary Add Answer
- Q4. Do you know about this company Add Answer
2
Technical Round (2 Questions)
- Q1. How to handle the customer View Answers (1)
- Q2. How to handle the customer in angery situations View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't feel stress and feel free and comfortable sitting must and should clean shave and go for a formal dress and keep interaction with eye to eye contact
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. About self and experience regarding questions Add Answer
Get interview-ready with top interview questions
Jitendra Kumar Dhabai
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Job Portal
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. I am interested but location Bhilwara Add Answer
- Q2. I hard worker but location is Bhilwara Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am interested but location is Bhilwara
Job sels , collection ya others job
Job sels , collection ya others job
What people are saying about HDFC Bank
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swagmojo
works at
Petroexcel Technology Services
Switching for hike is good ?
Is it good to change organisation within 1 month for better hike ?
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Ask anonymously on communities.
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed before Feb 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What is a work for collection View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - That's good
Skills evaluated in this interview
HDFC Bank interview questions for designations
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Banking related questions.DRA full form and about collections.. Add Answer
- Q2. Be bold , don't act like smart 🤓 Add Answer
Interview Preparation Tips
Topics to prepare for HDFC Bank Collection Officer interview:
- DRA certified
- Collection Management
- Excel
- Basic computer
- Average English
Tanda Prasannakumar
I applied via Approached by Company and was interviewed in Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How to handle NPA customers View Answers (1)
- Q2. Which buckets are handled View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Emi meaning
ECS meaning
Difference between part 30 and potential 30
ECS meaning
Difference between part 30 and potential 30
Skills evaluated in this interview
I applied via Walk-in and was interviewed in Jul 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
I am best for collections and recovers
Interview Preparation Tips
Topics to prepare for HDFC Bank Collection Officer interview:
- Collections
- Recovery
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Aptitude Test Round
Online aptitude test amcat
3
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Questions on collection terms line npa Add Answer
4
HR Round (1 Question)
- Q1. Joining formalities Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jun 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
One-on-one Round (3 Questions)
- Q1. 1st question please tell me a bout yourself Add Answer
- Q2. How to handle with customer View Answers (1)
- Q3. In case customer not answering the call what are you doing View Answers (1)
nagraj titare
I applied via Recruitment Consulltant and was interviewed before May 2021.
5 Interview Rounds
1
Group Discussion Round
Interview time 12 candidates and 3-3 candidates Groups disscution
2
Technical Round (2 Questions)
- Q1. Self introduction and my family details Add Answer
- Q2. My self, my family details, education details Add Answer
3
HR Round (1 Question)
- Q1. Any experience, fresher, salary details Add Answer
4
One-on-one Round (1 Question)
- Q1. My self details educational details Add Answer
5
Case Study Round
Self details my work detail
Interview Preparation Tips
Interview preparation tips for other job seekers - My self, share job details about the job
I applied via Referral and was interviewed before Apr 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
HR Round (1 Question)
- Q1. What are your salary expectations? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just a normal interview. he asks for the old job & salary expectation.
HDFC Bank Interview FAQs
How many rounds are there in HDFC Bank Collection Officer interview?
HDFC Bank interview process usually has 2-3 rounds. The most common rounds in the HDFC Bank interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for HDFC Bank Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDFC Bank. The most common topics and skills that interviewers at HDFC Bank expect are Active Directory Support, Android, BW, Beverage and Business continuity management.
What are the top questions asked in HDFC Bank Collection Officer interview?
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HDFC Bank Interviews By Designations
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Interview Questions for Popular Designations
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- Show more
People are getting interviews through
based on 11 HDFC Bank interviews
Job Portal
Referral
Company Website
WalkIn
36%
27%
9%
9%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Collection Officer Interview Questions from Similar Companies
Fast track your campus placements
6%
less
than the average Collection Officer Salary in India
View more details
HDFC Bank Collection Officer Reviews and Ratings
based on 157 reviews
Rating in categories
|
Deputy Manager
15k
salaries
|  ₹2 L/yr - ₹8 L/yr |
|
Manager
10.1k
salaries
| ₹5 L/yr - ₹14.5 L/yr |
|
Assistant Manager
9.4k
salaries
| ₹1.7 L/yr - ₹7.3 L/yr |
|
Relationship Manager
7.7k
salaries
| ₹2.4 L/yr - ₹12.8 L/yr |
|
Senior Manager
6k
salaries
| ₹8 L/yr - ₹25 L/yr |
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