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HDFC Bank Collection Officer Reviews

Updated 13 Mar, 2025
Overall Rating
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4.1/5
based on 167 reviews

Rating distribution

Category Ratings

4.1

Company culture

4.1

Job security

4.0

Work-life balance

4.0

Skill development

3.9

Work satisfaction

3.7

Salary

3.2

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What employees say about HDFC Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

76% employees reported

Monday to Saturday

Monday to Saturday

68% employees reported

Flexible timing

Flexible timing

52% employees reported

Within city

Within city

64% employees reported

Gender based rating

3.5
female

Rated by Women

23 reviews

4.3
male

Rated by Men

129 reviews

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Top Mentions in HDFC Bank Collection Officer Reviews
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167 reviews found

Sort by: Popular

Top HDFC Bank Collection Officer Interview Questions

Q1. What is the process of communicating with customers as a collection officer ... read more
Q2. In case customer not answering the call what are you doing

Get interview-ready with top interview questions

View all 9 questions
Q3. How do you explain to customers that they need to make a payment?
Q4. How to handle the customer in angery situations
Q5. How to handle the customer

Read HDFC Bank Collection Officer Reviews based on locations

3.0
 Mumbai

 (9)

4.2
 New Delhi

 (8)

2.7
 Jaipur

 (6)

3.8
 Hyderabad / Secunderabad

 (5)

4.9
 Indore

 (4)

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People also ask about HDFC Bank's Collection Officers

Is HDFC Bank a good place to work for Collection Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 167 employee reviews, it's clear that most collection officers have a positive experience working at HDFC Bank. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does HDFC Bank pay their Collection Officers well?
According to AmbitionBox reviews, HDFC Bank collection officers rate their salary and benefits at 3.7 out of 5, based on 167 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HDFC Bank's collection officers salaries here and to read reviews specifically about salary and benefits at HDFC Bank for collection officers, click here .
How is the work culture at HDFC Bank for Collection Officers?
Work culture at HDFC Bank for collection officers is rated 4.1 out of 5 by 167 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HDFC Bank. To read reviews specifically about work culture at HDFC Bank for collection officers, click here .
How is the job security at HDFC Bank for Collection Officers?
Based on 167 reviews on AmbitionBox, HDFC Bank's collection officers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HDFC Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HDFC Bank for collection officers, click here .
Is work from home available to Collection Officers at HDFC Bank?
According to AmbitionBox, 4% of HDFC Bank's collection officers work from home permanently, 76% work from the office, and 20% follow a hybrid model, based on 29 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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HDFC Bank Collection Officer Salary
based on 351 salaries
₹1.2 L/yr - ₹4.5 L/yr
6% less than the average Collection Officer Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
9 total responses
meal
Cafeteria
1 total response
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