HDB Financial Services Hub Operations Executive Interview Questions and Answers

Product is nolage...yes ya no...is provided information.

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Q1. What is gold loan process
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Q2. Gold loan
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Q1. How will you handle customer
Ans. 
I will handle customer complaints with empathy, active listening, and prompt resolution.
• Listen actively to the customer's concerns and show empathy towards their situation.

• Apologize for any inconvenience caused and assure the customer that their issue will be resolved.

• Offer a solution or escalate the issue to a higher authority if necessary.

• Follow up with the customer to ensure their satisfaction with the resolution.

• Ma...read more
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Q2. Have you ever managed people
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Q1. Sales and insurance experience
Ans. 
I have 5 years of sales experience in the insurance industry, including managing a team and exceeding sales targets.
• Managed a team of sales representatives in an insurance company

• Exceeded sales targets by 20% for 3 consecutive years

• Implemented new sales strategies to increase revenue
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Q2. Knowledge about the process and where will you see yourself after 3 years
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Q1. Salary discussion only
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Q1. Previous experience questions
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Q2. Previous work please experience
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Q1. Knowledge related questions
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Q2. Proces related questions
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Q1. Any reason to get the new job
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Q2. Any other questions for personal or business related
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Q1. Tel me about this company
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Q2. What is your expectation and experience
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Q3. What is knowledge of secured loan and LAP property paper, legal, valuation, credit aprisal form, cersai etc. By operation manager
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Q4. Distance from your home to company office
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Q5. Do you have car or bike
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Q1. Core Operations
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Q2. Finance Knowledge Skills System
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Q1. Tell us about the projects you mentioned in resume
Ans. 
Led multiple cross-functional projects to streamline operations, improve efficiency, and reduce costs.
• Implemented new inventory management system resulting in 20% reduction in stockouts

• Optimized supply chain processes leading to 15% decrease in lead times

• Introduced lean manufacturing principles resulting in 30% increase in productivity
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Q1. Can you join immediately ?
Ans. 
Yes, I can join immediately.
• I am available to start right away.

• I have no prior commitments that would prevent me from starting immediately.

• I am excited about the opportunity and ready to hit the ground running.
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Good impression good skills

Q1. Work experience
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Q2. Life ambination
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