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SMFG India Credit Senior Executive Operations Interview Questions and Answers

Updated 16 Jun 2024

SMFG India Credit Senior Executive Operations Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience questions
  • Q2. Previous work please experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Knowledge related questions
  • Q2. Proces related questions
Round 3 - HR 

(2 Questions)

  • Q1. Any reason to get the new job
  • Q2. Any other questions for personal or business related
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Knowledge sharing with previous company.

Round 3 - HR 

(4 Questions)

  • Q1. Salery pakage with previous company
  • Q2. Very nice then other company saleey
  • Q3. Salery pakage not interested
  • Q4. Request all boses

Interview Preparation Tips

Interview preparation tips for other job seekers - Coll Mind then answer the questions

Senior Executive Operations Interview Questions Asked at Other Companies

asked in Flipkart
Q1. In 1 day how many veh can be loaded and unloaded with dock man po ... read more
asked in Flipkart
Q2. How many man power does it take to unload 32ft veh.
Q3. What is the last CTC and what do you expect?
Q4. How bank generate income from saving account?
asked in Blinkit
Q5. How to manage inventory and what are the key areas to work in ?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Product is nolage...yes ya no...is provided information.

Round 2 - Aptitude Test 

Good is nolagebale answer

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is gold loan process
  • Q2. Gold loan
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About your self
  • Q2. Ask about finance or working
  • Q3. Late hrs working

Interview Preparation Tips

Interview preparation tips for other job seekers - There is good cultural or supportive staff and salary on time
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How will you handle customer
  • Ans. 

    I will handle customer complaints with empathy, active listening, and prompt resolution.

    • Listen actively to the customer's concerns and show empathy towards their situation.

    • Apologize for any inconvenience caused and assure the customer that their issue will be resolved.

    • Offer a solution or escalate the issue to a higher authority if necessary.

    • Follow up with the customer to ensure their satisfaction with the resolution.

    • Ma...

  • Answered by AI
  • Q2. Have you ever managed people
Round 2 - One-on-one 

(2 Questions)

  • Q1. Sales and insurance experience
  • Ans. 

    I have 5 years of sales experience in the insurance industry, including managing a team and exceeding sales targets.

    • Managed a team of sales representatives in an insurance company

    • Exceeded sales targets by 20% for 3 consecutive years

    • Implemented new sales strategies to increase revenue

  • Answered by AI
  • Q2. Knowledge about the process and where will you see yourself after 3 years
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion only

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to crack 1st and 2nd round.
HR round is for only salary discussion.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Basic questions
  • Q2. Understand about roles and responsibilities
Round 2 - One-on-one 

(2 Questions)

  • Q1. About pervious experience and family details are you okay extra work hours without pay
  • Q2. Banking process
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Core Operations
  • Q2. Finance Knowledge Skills System
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good impression good skills

Round 2 - One-on-one 

(2 Questions)

  • Q1. Work experience
  • Q2. Life ambination

Interview Preparation Tips

Interview preparation tips for other job seekers - Good impression
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the meaning of KYC
  • Ans. 

    KYC stands for Know Your Customer, a process used by businesses to verify the identity of their clients.

    • KYC is a regulatory requirement in many industries, including banking and finance.

    • It involves collecting personal information from customers to prevent fraud and money laundering.

    • Examples of KYC documents include government-issued IDs, utility bills, and bank statements.

  • Answered by AI
  • Q2. Known your customer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are interested then go
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Simple easy maths and gk

Round 3 - Group Discussion 

Tamil English language

Round 4 - HR 

(1 Question)

  • Q1. Simple easy question
Round 5 - Technical 

(1 Question)

  • Q1. System related questions
Round 6 - One-on-one 

(1 Question)

  • Q1. Common interview

SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Senior Executive Operations interview?
SMFG India Credit interview process usually has 3 rounds. The most common rounds in the SMFG India Credit interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in SMFG India Credit Senior Executive Operations interview?

Some of the top questions asked at the SMFG India Credit Senior Executive Operations interview -

  1. Very nice then other company sal...read more
  2. Salery pakage with previous comp...read more
  3. Knowledge related questi...read more

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SMFG India Credit Senior Executive Operations Salary
based on 11 salaries
₹3.4 L/yr - ₹5.1 L/yr
At par with the average Senior Executive Operations Salary in India
View more details

SMFG India Credit Senior Executive Operations Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

2.7

Skill development

2.1

Work-Life balance

1.9

Salary & Benefits

2.7

Job Security

2.3

Company culture

1.7

Promotions/Appraisal

2.1

Work Satisfaction

Explore 4 Reviews and Ratings
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