HDB Financial Services
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Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.
Current to write off is typically determined based on the age of the debt and the likelihood of collection.
It is important for collection associates to regularly review and update the current to write off amount.
Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or
I applied via Walk-in
I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.
What people are saying about HDB Financial Services
I applied via Walk-in
HDB Financial Services interview questions for designations
I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.
I convince the customer for payment by understanding their situation and offering flexible payment options.
Listen to the customer's concerns and empathize with their situation
Explain the consequences of not paying and the benefits of paying on time
Offer flexible payment options such as payment plans or discounts for early payment
Follow up regularly to ensure payment is made and address any further concerns
Maintain a pr...
To collect EMI and customer feedback from market and vehicle running zone, we can use various methods.
We can conduct surveys and feedback forms at the dealership or service centers.
We can also use mobile apps to collect feedback from customers.
For vehicle running zones, we can use telematics to track vehicle performance and collect data on EMI payments.
We can also use social media platforms to gather feedback and revie...
posted on 4 May 2022
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.
The duration of HDB Financial Services Collection Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 3 interviews
Interview experience
based on 310 reviews
Rating in categories
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