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HDB Financial Services Collection Associate Interview Questions and Answers for Experienced

Updated 12 Jan 2025

HDB Financial Services Collection Associate Interview Experiences for Experienced

8 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. What is work previous company
  • Q2. Collections types
  • Q3. India infoline finance Ltd
  • Q4. Current to write off
  • Ans. 

    Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.

    • Current to write off is typically determined based on the age of the debt and the likelihood of collection.

    • It is important for collection associates to regularly review and update the current to write off amount.

    • Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hdb financial services good communications total employees unity
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. Discuss about last experience and work.

Collection Associate Interview Questions Asked at Other Companies for Experienced

Q1. How to collect emi and customer feedback from market and vehicle ... read more
Q2. How do you convince the customer for payment?
asked in Tata Motors
Q3. What is npa cases and what is repo process
asked in Tata Motors
Q4. 1-What is npa cases ? 2- what is repo process?
Q5. What is DSO and provide it's calculation formula?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Only few questions from my last work experience
  • Q2. From my last working experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Only my last experience

Interview Preparation Tips

Interview preparation tips for other job seekers - No promotion no hike no increaments

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Collection related questions
  • Q3. Salary negotiation last drown

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection Experience & lot of knowledge experience collection

HDB Financial Services interview questions for designations

 Collection Officer

 (15)

 Collection Supervisor

 (1)

 Area Collection Manager

 (1)

 Collection and Recovery Officer

 (1)

 Collection Agent

 (3)

 Collection Assistant

 (1)

 Junior Collection Officer

 (1)

 Credit Card Collection Officer

 (1)

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Last working profile, working skills ,Why change company how to improve working style,experience
Round 2 - HR 

(1 Question)

  • Q1. Education year ,total working experience ,stating job , all job profile & time durations, clear reason of change your current job ,salary ctc discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear & fair answer & confidences
Last working profile responsibilities perfect complete knowledge
Round 1 - One-on-one 

(1 Question)

  • Q1. How do you convince the customer for payment?
  • Ans. 

    I convince the customer for payment by understanding their situation and offering flexible payment options.

    • Listen to the customer's concerns and empathize with their situation

    • Explain the consequences of not paying and the benefits of paying on time

    • Offer flexible payment options such as payment plans or discounts for early payment

    • Follow up regularly to ensure payment is made and address any further concerns

    • Maintain a pr...

  • Answered by AI
Round 2 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Collection Associate Jobs at HDB Financial Services

View all

Interview Questionnaire 

1 Question

  • Q1. About your work role

Interview Questionnaire 

1 Question

  • Q1. How to collect emi and customer feedback from market and vehicle running zone
  • Ans. 

    To collect EMI and customer feedback from market and vehicle running zone, we can use various methods.

    • We can conduct surveys and feedback forms at the dealership or service centers.

    • We can also use mobile apps to collect feedback from customers.

    • For vehicle running zones, we can use telematics to track vehicle performance and collect data on EMI payments.

    • We can also use social media platforms to gather feedback and revie...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Financial knowledge and cash handling

Interview Questionnaire 

1 Question

  • Q1. What is salary in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - I have experience in shushma Parma Nd axis band credit card department

HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services Collection Associate interview for experienced candidates?
HDB Financial Services interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the HDB Financial Services interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for HDB Financial Services Collection Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDB Financial Services. The most common topics and skills that interviewers at HDB Financial Services expect are Collections, Recovery, Debt Recovery, Collection Management and Field Collections.
What are the top questions asked in HDB Financial Services Collection Associate interview for experienced candidates?

Some of the top questions asked at the HDB Financial Services Collection Associate interview for experienced candidates -

  1. How to collect emi and customer feedback from market and vehicle running zo...read more
  2. How do you convince the customer for payme...read more
  3. Current to write ...read more
How long is the HDB Financial Services Collection Associate interview process?

The duration of HDB Financial Services Collection Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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HDB Financial Services Collection Associate Interview Process for Experienced

based on 3 interviews

Interview experience

4
  
Good
View more

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HDB Financial Services Collection Associate Salary
based on 343 salaries
₹1.7 L/yr - ₹4.7 L/yr
At par with the average Collection Associate Salary in India
View more details

HDB Financial Services Collection Associate Reviews and Ratings

based on 310 reviews

4.2/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.9

Salary

3.9

Job security

4.0

Company culture

3.4

Promotions

3.9

Work satisfaction

Explore 310 Reviews and Ratings
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