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HCLTech Customer Service Representative Interview Questions and Answers
Updated
17 Jul 2024
5 interviews found
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Anonymous
I applied via Walk-in and was interviewed in Aug 2021.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Tell me about yourself. Add Answer
2
One-on-one Round (3 Questions)
- Q1. What do you know about hcl View Answers (1)
- Q2. Tell me your daily routine Add Answer
- Q3. What are your strengths Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep kalm and think before you speak 🙊
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (5 Questions)
- Q1. My introduction Add Answer
- Q2. Some other questions Add Answer
- Q3. About my family Add Answer
- Q4. About some adventure Add Answer
- Q5. About my favorite trip Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need to be confident
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself and your previous job role Add Answer
2
One-on-one Round (1 Question)
- Q1. Final was the managerial round in which manager only ask about yourself and if you’ve any query about job role then you can ask to manager directly. Add Answer
Interview experience
Poor
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round (1 Question)
- Q1. We should write about the topic given by the interviewer after that we need to explain about what we written Add Answer
3
HR Round (1 Question)
- Q1. Tell about your self,why should I hire you? Add Answer
4
Behavioral Round (1 Question)
- Q1. What is a bpo, what do you know about bpo, could you please explain a conversation between customer and employee for selling fan View Answers (1)
Interview Preparation Tips
Topics to prepare for HCLTech Customer Service Representative interview:
- English communication
- Written Communication
- Spoke English
- Typing Speed
HCLTech interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Self intro and write one paragraph Add Answer
3
One-on-one Round (1 Question)
- Q1. Manager round, discuss about salary and technical question s Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You boldly attent the interview. There are more vacant in the hcl
What people are saying about HCLTech
View All
a manager
2w
Changing domain a good idea?
I've got 5+ yrs of presales experience in Financial Services domain. Building more domain experience thru courses too. Working in latest tech - Cloud, GenAI etc.
Got an offer in telecom, manufacturing - same presales role though with a decent hike. Also would be working in these techs only because this is the market now.
Would changing the domain be a good idea now?
Got a question about HCLTech?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Useless, senseless & waste of time Add Answer
- Q2. Big waste of time even after a great interview Add Answer
2
Assignment Round
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Why do you want to be a call center agent View Answers (1)
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Personal details Add Answer
- Q2. Professional experience Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Explain about yourself in a minute View Answers (1)
I applied via Naukri.com and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
It was 45 min apptitude test it was not a difficult test.
3
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself View Answers (1)
- Q2. Tell me something about your self View Answers (1)
Interview Preparation Tips
Topics to prepare for Wipro Customer Service Representative interview:
- About wipro
HCLTech Interview FAQs
How many rounds are there in HCLTech Customer Service Representative interview?
HCLTech interview process usually has 2-3 rounds. The most common rounds in the HCLTech interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for HCLTech Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Customer Service, customer support, voice process, international bpo and US Shift.
What are the top questions asked in HCLTech Customer Service Representative interview?
Tell us how to improve this page.
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People are getting interviews through
based on 4 HCLTech interviews
WalkIn
Job Portal
Referral
25%
25%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join HCLTech Find your spark and discover what drives you forward
Interview Questions from Similar Companies
Fast track your campus placements
24%
less
than the average Customer Service Representative Salary in India
View more details
HCLTech Customer Service Representative Reviews and Ratings
based on 96 reviews
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