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Genpact Voice Process Interview Questions and Answers

Updated 8 Aug 2024

Genpact Voice Process Interview Experiences

3 interviews found

Voice Process Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Techinical questions and english knowledge

Round 3 - Technical 

(2 Questions)

  • Q1. Is Techinical support is their or not their
  • Q2. Self introduction and minimum Basices of this job

Interview Preparation Tips

Interview preparation tips for other job seekers - English knowledge and Techinical skills and voice skills important

Voice Process Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Anything about u in hindi

Voice Process Interview Questions Asked at Other Companies

Q1. What do know about business processing
Q2. Pro's and con's of online Shopping
asked in Cognizant
Q3. How you will speak with the coustomer
asked in Infotech
Q4. Customer service process
asked in Cognizant
Q5. Tell me about coustomer service

Voice Process Interview Questions & Answers

user image mohammed athief

posted on 14 Apr 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Salary expectations
Round 2 - Aptitude Test 

Numerical abilities,grammatical range typing test

Round 3 - Behavioral 

(2 Questions)

  • Q1. Introduction self strength weakness about us
  • Ans. 

    I am a dedicated and hardworking individual with strong communication skills. I am detail-oriented but sometimes struggle with time management.

    • Dedicated and hardworking

    • Strong communication skills

    • Detail-oriented

    • Struggle with time management

  • Answered by AI
  • Q2. Salary expectation and about company

Voice Process Jobs at Genpact

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about coustomer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Listening to customer concerns and addressing them promptly

    • Being knowledgeable about products or services offered

    • Maintaining a positive and helpful attitude

    • Resolving customer complaints effectively

    • Building rapport and trust with customers

    • Following up with customers to ensure satisfaction

  • Answered by AI
  • Q2. Answering the call and resolving issues, and really listening to what the customer needs.
  • Q3. How much patiences towards the coustomer
  • Q4. How you will speak with the coustomer
  • Ans. 

    I will speak with the customer in a polite and professional manner, actively listening to their concerns and providing clear and helpful responses.

    • Maintain a friendly and positive tone throughout the conversation

    • Listen actively to the customer's concerns and address them appropriately

    • Use clear and concise language to ensure understanding

    • Offer solutions or assistance to resolve any issues the customer may have

    • End the co...

  • Answered by AI
  • Q5. And how you will clear there queries and what would you suggest to the coustomer towards there doubt
Round 2 - Aptitude Test 

I am J.Revathi I am recently completed my graduation and I am from ambedkar Nagar and I am belongs to a nuclear family and my short term goals is to get job in a reputed organisation like this company and long term goals is get a higher and good position in a same company and strengths are i am a self motivated person and I have good communication skills also lastly my hobbies are cooking and vedio creator, and editing photos and videos.
Thank you ❤️

Interview Preparation Tips

Interview preparation tips for other job seekers - When interview has been done please mail any information that if we are selected or rejected because we waiting for your feedback
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce about your self
  • Q2. Expected salary details
Round 4 - HR 

(2 Questions)

  • Q1. Strengths of a person
  • Q2. Long term goal of interview people in

Interview Preparation Tips

Topics to prepare for Wipro Voice Process interview:
  • Details about yourself
Interview preparation tips for other job seekers - First time visiters PlZ Don't send and delete answer bec it's my mistake I don't understand it's sending or not but it's send to ur HR I still get after submitting some error I repeated in many times to send my answer in interview

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

It is an test to determine the individual skills

Round 2 - Group Discussion 

In group discussion sharing ideas with others and is develop the mentality and mental condition and it develops self-confidence also .

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply any job for with confidence and know your career goals
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Self introduction
  • Q2. About my project
  • Q3. Year of qualification
  • Ans. 

    The year of qualification refers to the year in which the candidate completed their educational qualification.

    • The year of qualification is an important factor in assessing a candidate's experience and knowledge.

    • It helps determine the candidate's level of expertise and how up-to-date their skills are.

    • The year of qualification can also indicate the candidate's commitment to continuous learning and professional developmen...

  • Answered by AI
  • Q4. Web development
  • Q5. Communication skills

Interview Preparation Tips

Topics to prepare for HCL Group Non Voice Process Associate interview:
  • Design
  • Business Development
  • Development
Round 1 - Group Discussion 

Project details

Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 3 - Aptitude Test 

1 marks

Round 4 - Technical 

(1 Question)

  • Q1. Hr mam ask me
Round 5 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the job requirements and market standards.

    • I am flexible and open to negotiation.

    • I am looking for a fair and competitive salary.

    • I am more interested in the overall compensation package rather than just the salary.

    • I would like to know more about the job responsibilities and growth opportunities before discussing salary expectations.

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have the necessary skills, experience, and dedication to excel in this role.

    • I have a strong background in non-voice processes and understand the intricacies involved.

    • I am highly skilled in using various software and tools required for the job.

    • I have a proven track record of meeting and exceeding targets and deadlines.

    • I am a quick learner and adapt well to new processes and technologies.

    • I am a team player and can effe...

  • Answered by AI
  • Q3. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, attention to detail, and ability to work well in a team. My weaknesses include being overly critical of myself and sometimes struggling with time management.

    • Strong communication skills

    • Attention to detail

    • Ability to work well in a team

    • Being overly critical of myself

    • Struggling with time management

  • Answered by AI
  • Q4. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Non Voice Process Associate with strong communication and problem-solving skills.

    • Experienced Non Voice Process Associate

    • Strong communication skills

    • Excellent problem-solving abilities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good

NON Voice Interview Questions & Answers

IBM user image Anonymous

posted on 20 Jul 2022

I applied via Campus Placement and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

We need job on our education or software course

Interview Preparation Tips

Topics to prepare for IBM NON Voice interview:
  • AWS
Interview preparation tips for other job seekers - Best opportunity to get job here...its better to take online interview... Bcoz we not able to come walk in interview

Interview Questionnaire 

1 Question

  • Q1. Tell me about your school days daily routine?

Genpact Interview FAQs

How many rounds are there in Genpact Voice Process interview?
Genpact interview process usually has 2-3 rounds. The most common rounds in the Genpact interview process are Coding Test, Technical and HR.
How to prepare for Genpact Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Customer Service, bpo, customer care, customer support and voice process.

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People are getting interviews through

based on 3 Genpact interviews
Company Website
WalkIn
Job Portal
33%
33%
33%
1% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Genpact Voice Process Salary
based on 4 salaries
₹2.2 L/yr - ₹3.2 L/yr
13% more than the average Voice Process Salary in India
View more details

Genpact Voice Process Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
Genpact Hiring For Voice Process - Gurgaon

Gurgaon / Gurugram

0-4 Yrs

Not Disclosed

Mega Virtual Drive For Freshers on 7 Jan - Voice Process - Hyderabad

Hyderabad / Secunderabad,

Uppal

0-1 Yrs

Not Disclosed

Inviting applications For Voice Process_Gurgaon location

Gurgaon / Gurugram

0-2 Yrs

Not Disclosed

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