AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Genpact
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Clear (1)
Genpact Voice Process Interview Questions and Answers
Genpact Voice Process Interview Experiences
3 interviews found
Anonymous
I applied via Naukri.com
(2 Questions)
- Q1. Self introduction
- Q2. Anything about u in hindi
Sopra Steria
Rated 4 for Job Security by our employees on AmbitionBox
Secure your future with a company that values your job stability.
mohammed athief
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Salary expectations
Numerical abilities,grammatical range typing test
(2 Questions)
- Q1. Introduction self strength weakness about us
- Ans.
I am a dedicated and hardworking individual with strong communication skills. I am detail-oriented but sometimes struggle with time management.
Dedicated and hardworking
Strong communication skills
Detail-oriented
Struggle with time management
- Q2. Salary expectation and about company
Selected
I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.
Techinical questions and english knowledge
(2 Questions)
- Q1. Is Techinical support is their or not their
- Q2. Self introduction and minimum Basices of this job
Interview Preparation Tips
What people are saying about Genpact
Voice Process Jobs at Genpact
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.
Interview Preparation Tips
Sarthak Bhatia
(1 Question)
- Q1. Intro and project was google so they asked about google
I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. Introduce yourself
(2 Questions)
- Q1. Introduce about your self
- Q2. Expected salary details
(2 Questions)
- Q1. Strengths of a person
- Q2. Long term goal of interview people in
Interview Preparation Tips
- Details about yourself
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your expected salary
(2 Questions)
- Q1. What is your strength
- Q2. What is your long term goal
Interview Preparation Tips
I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about coustomer service
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Listening to customer concerns and addressing them promptly
Being knowledgeable about products or services offered
Maintaining a positive and helpful attitude
Resolving customer complaints effectively
Building rapport and trust with customers
Following up with customers to ensure satisfaction
- Q2. Answering the call and resolving issues, and really listening to what the customer needs.
- Q3. How much patiences towards the coustomer
- Q4. How you will speak with the coustomer
- Ans.
I will speak with the customer in a polite and professional manner, actively listening to their concerns and providing clear and helpful responses.
Maintain a friendly and positive tone throughout the conversation
Listen actively to the customer's concerns and address them appropriately
Use clear and concise language to ensure understanding
Offer solutions or assistance to resolve any issues the customer may have
End the co...
- Q5. And how you will clear there queries and what would you suggest to the coustomer towards there doubt
I am J.Revathi I am recently completed my graduation and I am from ambedkar Nagar and I am belongs to a nuclear family and my short term goals is to get job in a reputed organisation like this company and long term goals is get a higher and good position in a same company and strengths are i am a self motivated person and I have good communication skills also lastly my hobbies are cooking and vedio creator, and editing photos and videos.
Thank you ❤️
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.
It is an test to determine the individual skills
In group discussion sharing ideas with others and is develop the mentality and mental condition and it develops self-confidence also .
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Despite, having a decent CG, why haven’t I got placed till day 8
- Q2. Tell me about your life story?
- Q3. One of the company person asked to explain my resume
Interview Preparation Tips
Experience: Speed Maths was easy, it was such that
silly mistakes were quite probable. It lasted for an hour. English was for 1.5
hrs. It was based on TOFEL(speaking, writing, listening)
General Tips: Criteria for getting shortlisted for
Capgemini’s stages of selection was performing well in puzzles and maths.
They did not stress on PORs or internships,
neither did they take the minor into account.No case study topics asked were asked.1st years- Concentrate on CG, put fight for
Day 1, Day 2 companies
2nd years- Concentrate on CG,try learning
coding(coursera) and algorithmic and financial analytics.
Try to obtain an internship in the company
you want to get placed in. It may not be a very good intern, but should be a
meaningful one.
3rd years-Focus on CG, obtain a good
internship.
Practice maths in the last 4
months.(probability mainly)
If you want a finance company, then read newspaper regularly, try to
obtain certifications like CFA, NCFM, etc.
College Name: IIT MADRAS
Genpact Interview FAQs
Recently Viewed
SALARIES
Genpact
No Salaries
SALARIES
Genpact
No Salaries
SALARIES
Genpact
No Salaries
JOBS
Genpact
No Jobs
JOBS
Thought Focus
No Jobs
SALARIES
Genpact
JOBS
UST
No Jobs
REVIEWS
Genpact
No Reviews
JOBS
Firstsource Solutions
No Jobs
JOBS
Norsk Hydro
No Jobs
Tell us how to improve this page.
Genpact Interviews By Designations
- Genpact Process Associate Interview Questions
- Genpact Process Developer Interview Questions
- Genpact Management Trainee Interview Questions
- Genpact Assistant Manager Interview Questions
- Genpact Business Analyst Interview Questions
- Genpact Consultant Interview Questions
- Genpact Senior Associate Interview Questions
- Genpact Accountant Interview Questions
- Show more
Interview Questions for Popular Designations
- Voice Process Executive Interview Questions
- Non Voice Process Associate Interview Questions
- NON Voice Process Interview Questions
- Non Voice Customer Care Executive Interview Questions
- International Voice Process Executive Interview Questions
- NON Voice Interview Questions
- Voice Process Customer Care Executive Interview Questions
- International Voice Nonvoice Process Interview Questions
- Show more
Genpact Voice Process Interview Process
based on 3 interviews
Interview experience
HCLTech
Find your spark at a global tech company that values your every skill
Interview Questions from Similar Companies
Fast track your campus placements
Genpact Voice Process Reviews and Ratings
based on 1 review
Rating in categories
Hyderabad / Secunderabad
0-2 Yrs
Not Disclosed
Gurgaon / Gurugram
0-5 Yrs
Not Disclosed
Hyderabad / Secunderabad
0-2 Yrs
Not Disclosed
|
Process Developer
36.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Process Associate
27.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
20k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Management Trainee
19.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Manager
7.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Accenture
Capgemini
TCS
Cognizant
- Home >
- Interviews >
- Genpact Interview Questions >
- Genpact Voice Process Interview Questions
