Upload Button Icon Add office photos

Genpact

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Genpact Voice Process Interview Questions and Answers

Updated 8 Aug 2024

Genpact Voice Process Interview Experiences

3 interviews found

Voice Process Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Anything about u in hindi

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

Secure your future with a company that values your job stability.

Voice Process Interview Questions & Answers

user image mohammed athief

posted on 14 Apr 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Salary expectations
Round 2 - Aptitude Test 

Numerical abilities,grammatical range typing test

Round 3 - Behavioral 

(2 Questions)

  • Q1. Introduction self strength weakness about us
  • Ans. 

    I am a dedicated and hardworking individual with strong communication skills. I am detail-oriented but sometimes struggle with time management.

    • Dedicated and hardworking

    • Strong communication skills

    • Detail-oriented

    • Struggle with time management

  • Answered by AI
  • Q2. Salary expectation and about company

Voice Process Interview Questions Asked at Other Companies

Q1. What do know about business processing
Q2. Pro's and con's of online Shopping
asked in Cognizant
Q3. How you will speak with the coustomer
asked in Infotech
Q4. Customer service process
asked in Cognizant
Q5. Tell me about coustomer service

Voice Process Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Techinical questions and english knowledge

Round 3 - Technical 

(2 Questions)

  • Q1. Is Techinical support is their or not their
  • Q2. Self introduction and minimum Basices of this job

Interview Preparation Tips

Interview preparation tips for other job seekers - English knowledge and Techinical skills and voice skills important

Voice Process Jobs at Genpact

View all

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Is best choice of Cognizant company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Intro and project was google so they asked about google
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce about your self
  • Q2. Expected salary details
Round 4 - HR 

(2 Questions)

  • Q1. Strengths of a person
  • Q2. Long term goal of interview people in

Interview Preparation Tips

Topics to prepare for Wipro Voice Process interview:
  • Details about yourself
Interview preparation tips for other job seekers - First time visiters PlZ Don't send and delete answer bec it's my mistake I don't understand it's sending or not but it's send to ur HR I still get after submitting some error I repeated in many times to send my answer in interview
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your expected salary
Round 3 - HR 

(2 Questions)

  • Q1. What is your strength
  • Q2. What is your long term goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your points very short and precise.Be fluent in English.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about coustomer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Listening to customer concerns and addressing them promptly

    • Being knowledgeable about products or services offered

    • Maintaining a positive and helpful attitude

    • Resolving customer complaints effectively

    • Building rapport and trust with customers

    • Following up with customers to ensure satisfaction

  • Answered by AI
  • Q2. Answering the call and resolving issues, and really listening to what the customer needs.
  • Q3. How much patiences towards the coustomer
  • Q4. How you will speak with the coustomer
  • Ans. 

    I will speak with the customer in a polite and professional manner, actively listening to their concerns and providing clear and helpful responses.

    • Maintain a friendly and positive tone throughout the conversation

    • Listen actively to the customer's concerns and address them appropriately

    • Use clear and concise language to ensure understanding

    • Offer solutions or assistance to resolve any issues the customer may have

    • End the co...

  • Answered by AI
  • Q5. And how you will clear there queries and what would you suggest to the coustomer towards there doubt
Round 2 - Aptitude Test 

I am J.Revathi I am recently completed my graduation and I am from ambedkar Nagar and I am belongs to a nuclear family and my short term goals is to get job in a reputed organisation like this company and long term goals is get a higher and good position in a same company and strengths are i am a self motivated person and I have good communication skills also lastly my hobbies are cooking and vedio creator, and editing photos and videos.
Thank you ❤️

Interview Preparation Tips

Interview preparation tips for other job seekers - When interview has been done please mail any information that if we are selected or rejected because we waiting for your feedback

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

It is an test to determine the individual skills

Round 2 - Group Discussion 

In group discussion sharing ideas with others and is develop the mentality and mental condition and it develops self-confidence also .

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply any job for with confidence and know your career goals

Interview Questionnaire 

3 Questions

  • Q1. Despite, having a decent CG, why haven’t I got placed till day 8
  • Q2. Tell me about your life story?
  • Q3. One of the company person asked to explain my resume

Interview Preparation Tips

Round: Test
Experience: Speed Maths was easy, it was such that
silly mistakes were quite probable. It lasted for an hour. English was for 1.5
hrs. It was based on TOFEL(speaking, writing, listening)

General Tips: Criteria for getting shortlisted for
Capgemini’s stages of selection was performing well in puzzles and maths.

They did not stress on PORs or internships,
neither did they take the minor into account.No case study topics asked were asked.1st years- Concentrate on CG, put fight for
Day 1, Day 2 companies

2nd years- Concentrate on CG,try learning
coding(coursera) and algorithmic and financial analytics.

Try to obtain an internship in the company
you want to get placed in. It may not be a very good intern, but should be a
meaningful one.

3rd years-Focus on CG, obtain a good
internship.



Practice maths in the last 4
months.(probability mainly)



If you want a finance company, then read newspaper regularly, try to
obtain certifications like CFA, NCFM, etc.
College Name: IIT MADRAS
Contribute & help others!
anonymous
You can choose to be anonymous

Genpact Interview FAQs

How many rounds are there in Genpact Voice Process interview?
Genpact interview process usually has 2-3 rounds. The most common rounds in the Genpact interview process are Resume Shortlist, Coding Test and Technical.
How to prepare for Genpact Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Customer Service, bpo, customer care, customer support and voice process.

Recently Viewed

SALARIES

Genpact

No Salaries

SALARIES

Genpact

No Salaries

SALARIES

Genpact

No Salaries

JOBS

Genpact

No Jobs

JOBS

Thought Focus

No Jobs

SALARIES

Genpact

JOBS

UST

No Jobs

REVIEWS

Genpact

No Reviews

JOBS

Firstsource Solutions

No Jobs

JOBS

Norsk Hydro

No Jobs

Tell us how to improve this page.

Genpact Voice Process Interview Process

based on 3 interviews

Interview experience

3
  
Average
View more

HCLTech

Find your spark at a global tech company that values your every skill

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
DXC Technology Interview Questions
3.7
 • 795 Interviews
View all
Genpact Voice Process Salary
based on 4 salaries
₹2.5 L/yr - ₹3.2 L/yr
29% more than the average Voice Process Salary in India
View more details

Genpact Voice Process Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Process Developer
36.3k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Associate
27.9k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
20k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Management Trainee
19.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
7.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Genpact with

Accenture

3.8
Compare

Capgemini

3.7
Compare

TCS

3.7
Compare

Cognizant

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview