Upload Button Icon Add office photos

Genpact

Compare button icon Compare button icon Compare

Filter interviews by

Genpact Voice Process Executive Interview Questions and Answers for Experienced

Updated 6 Jan 2025

Genpact Voice Process Executive Interview Experiences for Experienced

5 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • I have over 5 years of experience in customer service roles

    • I am proficient in handling customer queries and resolving issues efficiently

    • I have excellent communication skills, both written and verbal

    • I am a quick learner and adapt easily to new environments

    • I am a team player and enjoy collaborating with col

  • Answered by AI
  • Q2. Tell about hyderabad in hindi
  • Ans. 

    हैदराबाद भारत का एक बड़ा और व्यापक शहर है जो तेलंगाना राज्य में स्थित है।

    • हैदराबाद भारत के दक्षिण भारतीय राज्य तेलंगाना में स्थित है।

    • यह एक ऐतिहासिक शहर है जिसे 'निजामों का शहर' भी कहा जाता है।

    • हैदराबाद का चारमीनार, गोलकोंडा किला, चौकीधानी और चारमीनार बाजार इसके प्रमुख आकर्षण हैं।

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Personal detail
  • Q2. Discussed avout the profile
Round 2 - Voice assesment test 

(1 Question)

  • Q1. Go through the you tube videos regarding this
Round 3 - HR 

(2 Questions)

  • Q1. Why do you want to join
  • Q2. Are you comfortable for night shift

Voice Process Executive Interview Questions Asked at Other Companies for Experienced

asked in Amazon
Q1. How to solve a problem of customer
asked in Amazon
Q2. When a customer is angery how you handle this time
asked in Amazon
Q3. How to talk humble to customer
Q4. How do you handle irritating customer?
Q5. What is favourite colour and why explain in 120worda
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself About family About your state
  • Q2. Why should we hire you as a fresher.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, keep smiling and don't be nervous . Be honest about yourself. Don't blabber.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me About your self.
  • Ans. 

    I am a dedicated and experienced Voice Process Executive with excellent communication skills.

    • I have worked in the voice process industry for 5 years.

    • I have a strong command over spoken English and have consistently met or exceeded targets in my previous roles.

    • I am skilled in handling customer queries, resolving complaints, and providing exceptional customer service.

    • I am familiar with using various voice process tools a...

  • Answered by AI
Round 2 - Aptitude Test 

I have mention in my cv...
my hobbies is listening music, cooking food nd helping ..
1.helping means which type of helping you can
2. what's a meaning of your name.
3. u live in kolkata then tell me something about kolkata.

Interview Preparation Tips

Interview preparation tips for other job seekers - genpect is a ideal place where u can learn more , gain ur knowledge Nd skills also. u can definitely try to join this MNC co.

Genpact interview questions for designations

 Voice Process

 (3)

 NON Voice Process

 (13)

 International Voice Process Executive

 (2)

 Voice Process Associate

 (1)

 Voice Process Customer Care Executive

 (7)

 Non Voice Process Associate

 (8)

 NON Voice

 (4)

 Non Voice Associate

 (2)

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

About democracy one after one they have to share there experience at last all together has to get convinced by our thoughts

Round 3 - About myself 

(1 Question)

  • Q1. Tell me about your self
  • Ans. They alredy knw abt our details so I just said about my family
  • Answered Anonymously
Round 4 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What was the difference between ur mother and another mothers
  • Ans. I've just answered about my mother..at last he rejected me just bcoz of the question clarity not understand by me he asked about the difference and I just said only my mother
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Do please listen properly to there question and do answer them

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Self interview
  • Q2. Job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Self interview and work experience

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Stand out among the crowd with out of the box ideas.

Round 2 - Technical 

(2 Questions)

  • Q1. This includes analytical test
  • Q2. It also includes typing test
Round 3 - HR 

(1 Question)

  • Q1. About yourself and background. Final thing to discuss was package and that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself and prepare yourself properly for the interview.

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. OOPS concepts, Async & Await, Readonly vs Coinstant, Dependency Injection
  • Q2. SOLID Principles, stored procedure vs functions, constraints
  • Q3. Authentication & Authorization, Routing, HTML helpers, AJAX calling
Round 2 - Behavioral 

(3 Questions)

  • Q1. Previous project related questions
  • Q2. Roles and responsibilities in the project
  • Q3. Scenario based questions
Round 3 - HR 

(2 Questions)

  • Q1. Why you want to change the existing company
  • Q2. Expected CTC discussion and finalization

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared with the concepts and be confident as well clear what you are answering

I applied via Job Portal and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Mainframe Questions
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions and location

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing more to say than just go for it and crack it
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discussion on any of the topic

Round 3 - HR 

(2 Questions)

  • Q1. About previous experience
  • Q2. Challenges in previous job
Round 4 - Assignment 

Details about YouTube, cloud,drive etc

Interview Preparation Tips

Topics to prepare for Wipro Senior Associate interview:
  • Social Media
Interview preparation tips for other job seekers - Be confident and stay positive ,focus on the things you can control

Genpact Interview FAQs

How many rounds are there in Genpact Voice Process Executive interview for experienced candidates?
Genpact interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Genpact interview process for experienced candidates are HR, Resume Shortlist and Group Discussion.
How to prepare for Genpact Voice Process Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Customer Service, voice process, BPO Customer Service, BPO Voice and Bpo Voice.
What are the top questions asked in Genpact Voice Process Executive interview for experienced candidates?

Some of the top questions asked at the Genpact Voice Process Executive interview for experienced candidates -

  1. Tell about hyderabad in hi...read more
  2. Speek on any topic for one min...read more
  3. repeat paragraphs which was shows on scr...read more
How long is the Genpact Voice Process Executive interview process?

The duration of Genpact Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Genpact Voice Process Executive Interview Process for Experienced

based on 4 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Genpact Voice Process Executive Salary
based on 31 salaries
₹1.4 L/yr - ₹3.5 L/yr
At par with the average Voice Process Executive Salary in India
View more details

Genpact Voice Process Executive Reviews and Ratings

based on 18 reviews

3.9/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

3.9

Salary

4.0

Job security

3.8

Company culture

3.8

Promotions

3.7

Work satisfaction

Explore 18 Reviews and Ratings
Process Developer
36.6k salaries
unlock blur

₹1.2 L/yr - ₹6.8 L/yr

Process Associate
28.1k salaries
unlock blur

₹0.9 L/yr - ₹7 L/yr

Assistant Manager
20.4k salaries
unlock blur

₹4 L/yr - ₹14.6 L/yr

Management Trainee
19.8k salaries
unlock blur

₹1.6 L/yr - ₹8.5 L/yr

Manager
7.5k salaries
unlock blur

₹7 L/yr - ₹24 L/yr

Explore more salaries
Compare Genpact with

Accenture

3.8
Compare

Capgemini

3.7
Compare

TCS

3.7
Compare

Cognizant

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview