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Genisys Group Customer Care Executive Interview Questions and Answers

Updated 15 Mar 2023

Genisys Group Customer Care Executive Interview Experiences

2 interviews found

I applied via Apna Jobs and was interviewed in Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction about experience
Round 3 - Assignment 

English grammar question .....

Round 4 - One-on-one 

(1 Question)

  • Q1. Stability questions ...........
Round 5 - One-on-one 

(1 Question)

  • Q1. Basics stability question

Interview Preparation Tips

Interview preparation tips for other job seekers - They won't reply back after selection if u keep ask also dono what they think
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction of yourself
  • Q2. Why did you leave your previous company
Round 3 - One-on-one 

(2 Questions)

  • Q1. Call with clients to check communication
  • Q2. Explain in brief about your previous work
Round 4 - Group Discussion 

One topic, to talk for or against

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is important if you ever want to get into Bpo
They check your communication and grammar to speak to customers

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About companies training
  • Q2. Salary pacakage

Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

Genisys Group Interview FAQs

How many rounds are there in Genisys Group Customer Care Executive interview?
Genisys Group interview process usually has 4-5 rounds. The most common rounds in the Genisys Group interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Genisys Group Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genisys Group. The most common topics and skills that interviewers at Genisys Group expect are Communication Skills, Kannada, Malayalam, Tamil and Teaching English.
What are the top questions asked in Genisys Group Customer Care Executive interview?

Some of the top questions asked at the Genisys Group Customer Care Executive interview -

  1. Call with clients to check communicat...read more
  2. Stability questions ...........read more
  3. Basics stability quest...read more

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Genisys Group Customer Care Executive Salary
based on 30 salaries
₹1.7 L/yr - ₹4 L/yr
12% more than the average Customer Care Executive Salary in India
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Genisys Group Customer Care Executive Reviews and Ratings

based on 5 reviews

3.6/5

Rating in categories

3.2

Skill development

3.6

Work-Life balance

3.3

Salary & Benefits

3.8

Job Security

3.6

Company culture

2.8

Promotions/Appraisal

3.2

Work Satisfaction

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