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Genisys Group

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3.8

based on 214 Reviews

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Genisys Group Customer Service Executive Interview Questions and Answers

Updated 14 Nov 2024

Genisys Group Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

Veena

posted on 14 Nov 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Self introduction

Add your answer

Top trending discussions

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Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

3i Infotech

Anonymous

posted on 21 Aug 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Previous experience related

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Interview was quite smooth I'd say

Add your answer

Customer Service Executive Interview Questions & Answers

Infosys Consulting

Anonymous

posted on 21 May 2021

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. About companies training

Add your answer

Q2. Salary pacakage

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

Customer Relationship Manager Interview Questions & Answers

TCS iON

Anonymous

posted on 27 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Technical

(6 Questions)

Q1. What is Company is technical support is the very helpful profit is campany.

Ans. Campany is the digital marketing is the online soping is the time management of the working is the other person and online marketing sa customer services and provided.

Answered Anonymously

Add your answer

Q2. Profit is campany.

Ans. Campany is the other campany is product brand is difficult and the share market.

Answered Anonymously

Add your answer

Q3. Product is customer services.

Add your answer

Q4. Implies is covance of the customer of products brand.

Ans.

Ha but product is the brand is market.

Answered Anonymously

Add your answer

Q5. Whet is campany product by market supply of the profits by campany.

Ans.

Ha online marketing is the online soping is the time management of the customer.

Answered Anonymously

Add your answer

Q6. Costmer services presentcge according affer is the product brand is market

Ans.

Yes parentage ka according affer customer is better filling.

Answered Anonymously

Add your answer

Customer Support Executive Interview Questions & Answers

NeoSOFT

Anjali Gore

posted on 18 Apr 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test

General questions , maths ,GI, basic networking

Customer Service Executive Interview Questions & Answers

3i Infotech

Anonymous

posted on 13 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

Some technical questions only ,

Round 2 - Assignment

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

Customer Service Executive Interview Questions & Answers

Infosys Consulting

Anonymous

posted on 21 May 2021

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. About companies training

Add your answer

Q2. Salary pacakage

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

Engineer- Customer Support Interview Questions & Answers

TCS iON

Anonymous

posted on 17 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. About family

Add your answer

Q2. About previous company

Add your answer

Q3. Computer programming

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was moderate. Focus on your work experience.

Customer Service Executive Interview Questions & Answers

3i Infotech

Anonymous

posted on 21 Aug 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Previous experience related

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Interview was quite smooth I'd say

Add your answer

Customer Executive Interview Questions & Answers

3i Infotech

Kalyan

posted on 15 Feb 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all tips

Round 2 - HR

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. Why should we hire you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to prepare well for the interview

Genisys Group Interview FAQs

How many rounds are there in Genisys Group Customer Service Executive interview?

Genisys Group interview process usually has 1 rounds. The most common rounds in the Genisys Group interview process are HR.

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Genisys Group Customer Service Executive Salary

based on 52 salaries

₹1.7 L/yr - ₹3.5 L/yr

14% less than the average Customer Service Executive Salary in India

View more details

Genisys Group Salaries in India

Customer Support Executive 114 salaries	₹1.7 L/yr - ₹4.8 L/yr
Customer Service Executive 52 salaries	₹1.7 L/yr - ₹3.5 L/yr
Consultant 49 salaries	₹6.5 L/yr - ₹18 L/yr
AST Consultant 48 salaries	₹3.5 L/yr - ₹10.5 L/yr
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