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Future Focus Infotech Technical Support Engineer Interview Questions and Answers

Updated 22 May 2024

Future Focus Infotech Technical Support Engineer Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Outlook issues and troubleshooting.
  • Q2. How to install software.
  • Ans. 

    Software installation involves downloading, running the installer, following prompts, and configuring settings.

    • Download the software from a trusted source

    • Run the installer file

    • Follow the installation prompts

    • Configure settings as needed

    • Restart the computer if required

  • Answered by AI
  • Q3. VPN issues and troubleshooting
  • Q4. Tell me about yourself

Interview Preparation Tips

Topics to prepare for Future Focus Infotech Technical Support Engineer interview:
  • SQL server databaseAdministrato
Interview preparation tips for other job seekers - Prepare before interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basics of Oracle SQL
  • Q2. Basics of PL/SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - Assigned HR will let the candidate know what to prepare.

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Q5. How to release previous IP which assign to your device?

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Why are you looking for a change?
  • Ans. 

    Seeking new opportunities for professional growth and a more challenging role.

    • Looking for a change to expand my skill set and knowledge

    • Seeking a more challenging role to further develop my technical expertise

    • Wanting to work in a dynamic and innovative environment

    • Desire to contribute to a company with a strong mission and values

    • Seeking better work-life balance or location-based reasons

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and requirements of the role.

    • I believe that fair compensation should be based on the market value for the position.

    • I am flexible and open to negotiation.

    • I would like to learn more about the company's compensation structure and benefits before discussing specific numbers.

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    My family background is diverse and has influenced my problem-solving skills.

    • My parents come from different cultural backgrounds, which has taught me to be adaptable and open-minded.

    • My father is an engineer, so I have grown up with a strong interest in technology and troubleshooting.

    • My siblings have pursued careers in various technical fields, which has fostered a competitive and collaborative environment.

    • Family gather...

  • Answered by AI
  • Q4. What are your strengths and weaknesses?
  • Ans. 

    My strengths include problem-solving, technical knowledge, and communication skills. My weaknesses include time management and perfectionism.

    • Strength: Strong problem-solving skills - I enjoy analyzing complex issues and finding effective solutions.

    • Strength: Technical knowledge - I have a solid understanding of various technologies and software applications.

    • Strength: Communication skills - I can effectively communicate ...

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in troubleshooting network connectivity problems

    • Knowledgeable in various operating systems such as Windows, macOS, and Linux

    • Familiar with ticketing systems and docum...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. About work experience

Interview Preparation Tips

Topics to prepare for Future Focus Infotech Technical Support Engineer interview:
  • Prepared yourself
Interview preparation tips for other job seekers - Future Focus company is good. They are also keep theirs employee very safe.

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Work experience & Roll

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your experience , share daily activities

Future Focus Infotech interview questions for designations

 Desktop Support Engineer

 (3)

 Application Support Engineer

 (1)

 IT Desktop Support Engineer

 (1)

 Java Technical Lead

 (1)

 Software Engineer

 (2)

 Data Engineer

 (1)

 Network Engineer L1

 (3)

 Senior Test Engineer

 (1)

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - i was interviewed for technical support engineer at mphasis walk in interview june 2024 at bangalore, let me begin with the location i came from a far place went to banglore without sleeping on unreserved train to get interviewed at mphasis , finding their building is very tough asked many security and they gave a visitor sticker to stick on my shirt finally i arrived interview earlier, now heres the interview process first a security or a waiter staying there outside room gives a token for interview slot 51 people arrived till 10.00 pm im one of them. first batch the security ask whos the hr you tell them hr name that is stated on mail and all 51 people are moved to a room with that hr and the hr conducted interview,

now heres the frusted part the hr shuffle the resume and go from the first resume she gave more time to the first resumes to eloborate their communication skills shes looking for extradionary communication skills 3 girls talked like native english speakers she kept their resumes later on shes in a very hurry and after 30th resume she decided to stop while someone speaking without giving a chance she interrupted in between when someone talked it was a frusted experience and imagine its a first batch she interupted me while my introduction like she did for 48 people , people came from far states to attend this low paying job
atleast give them a chance to speak and organize your time instead of brutally sending people back
finally i can say this company has a lot of office politics just by listening to these hr and their attitudes so i advice people
only attend this interview if you have exceptional communication skills otherwise dont waste your time and energy in this company theres many good companies available research about that before going for a walkin
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your qualification?
  • Q2. Explain about the projects that you completed while attending the college.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Write a code of hashmaps in Java while screen share
  • Ans. 

    Code example of hashmaps in Java

    • Declare a hashmap: HashMap map = new HashMap<>();

    • Add key-value pairs: map.put("key1", 1);

    • Retrieve value by key: int value = map.get("key1");

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response
Round 1 - Technical 

(1 Question)

  • Q1. Linux based and scripting SQL query
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. System slowness issue, network issue,laptop hardware issue....
  • Q2. Outlook slowness issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic troubleshooting...

Future Focus Infotech Interview FAQs

How many rounds are there in Future Focus Infotech Technical Support Engineer interview?
Future Focus Infotech interview process usually has 1-2 rounds. The most common rounds in the Future Focus Infotech interview process are Technical, HR and Resume Shortlist.
How to prepare for Future Focus Infotech Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Future Focus Infotech. The most common topics and skills that interviewers at Future Focus Infotech expect are ITES, Technical Support, Customer Handling, Focus and Helpdesk.
What are the top questions asked in Future Focus Infotech Technical Support Engineer interview?

Some of the top questions asked at the Future Focus Infotech Technical Support Engineer interview -

  1. How to install softwa...read more
  2. Outlook issues and troubleshooti...read more
  3. VPN issues and troubleshoot...read more

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Future Focus Infotech Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Future Focus Infotech Technical Support Engineer Salary
based on 43 salaries
₹1.6 L/yr - ₹3 L/yr
50% less than the average Technical Support Engineer Salary in India
View more details

Future Focus Infotech Technical Support Engineer Reviews and Ratings

based on 10 reviews

2.9/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

2.5

Salary

3.1

Job security

3.0

Company culture

2.2

Promotions

3.2

Work satisfaction

Explore 10 Reviews and Ratings
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