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Future Focus Infotech Desktop Support Engineer Interview Questions, Process, and Tips

Updated 30 Oct 2023

Top Future Focus Infotech Desktop Support Engineer Interview Questions and Answers

Future Focus Infotech Desktop Support Engineer Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 5 interview rounds.

Interview Preparation Tips

Topics to prepare for Future Focus Infotech Desktop Support Engineer interview:
  • YouTube
  • Computer Networking
  • Operating Systems
  • Office 365
  • User management
  • Active Directory
  • Customer Handling
Interview preparation tips for other job seekers - Don't undersale yourself, always negotiate salary hike.. get increment surety on mail .. don't accept underpaid jobs.. never share orginal documents and never work overtime unless you get paid extra for it and get HR assurance for overtime payment on mail only..

Interview Questionnaire 

3 Questions

  • Q1. HOW TO OUTLOOK CONFIGURE MANUALLY ?
  • Ans. 

    Outlook can be configured manually by following a few steps.

    • Open Outlook and click on 'File' in the top left corner.

    • Select 'Add Account' or 'Account Settings' depending on the version of Outlook.

    • Choose 'Manual setup or additional server types' and click 'Next'.

    • Select the desired account type (POP or IMAP) and click 'Next'.

    • Enter the required information such as email address, username, password, incoming/outgoing server...

  • Answered by AI
  • Q2. SOME NETWORKING QUESTION
  • Q3. NETWORK PRINTER CONFIGURATION
  • Ans. 

    Network printer configuration involves setting up and connecting printers to a network for shared access.

    • Connect the printer to the network using an Ethernet cable or Wi-Fi.

    • Assign a static IP address to the printer to ensure consistent connectivity.

    • Install the necessary printer drivers on the computers that will be using the printer.

    • Configure printer settings such as paper size, print quality, and default settings.

    • Test...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience, knowledge and technical skills.

Skills evaluated in this interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview Questionnaire 

4 Questions

  • Q1. Tell me something yourself ?
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and problem-solving.

    • Over 5 years of experience in providing technical support for desktops, laptops, and peripherals

    • Proficient in diagnosing hardware and software issues and implementing solutions

    • Strong communication skills to effectively assist end-users with technical problems

    • Certified in CompTIA A+ and Microsoft Certified De...

  • Answered by AI
  • Q2. What is your Total experience ?
  • Ans. 

    I have 5 years of experience in Desktop Support roles.

    • 5 years of experience in providing desktop support to end users

    • Proficient in troubleshooting hardware and software issues

    • Experience in setting up and configuring desktops, laptops, and peripherals

    • Knowledge of operating systems such as Windows and Mac OS

    • Familiarity with ticketing systems and ITIL processes

  • Answered by AI
  • Q3. What is your current CTC?
  • Ans. 

    My current CTC is $50,000 per year.

    • My current CTC is $50,000 per year.

    • I am currently earning $50,000 annually.

    • My current salary package is $50,000 per annum.

  • Answered by AI
  • Q4. What is difference between OST
  • Ans. 

    OST stands for Offline Storage Table and is a file format used by Microsoft Outlook to store offline copies of email messages.

    • OST is a file format used by Microsoft Outlook for offline access to email messages.

    • OST files are created when Outlook is configured to use Cached Exchange Mode.

    • OST files allow users to access their email, calendar, and contacts even when not connected to the Exchange server.

    • Changes made to OST ...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Sep 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  overloading ,inheritance concepts,structures,pointers

Interview Preparation Tips

Interview preparation tips for other job seekers - have good understanding of basics and have expertise on any specific area.

Interview Questionnaire 

2 Questions

  • Q1. Basic Programming Questions, Data structures, SQL queries
  • Q2. This was the most simple one, they simply asked introduce yourself and fine with night shifts.

Interview Preparation Tips

General Tips: I joined HCL as a fresher and got Intervie

Interview Questionnaire 

1 Question

  • Q1. What I know and what I don't know

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, logical, etc. 2 hours

Interview Questionnaire 

2 Questions

  • Q1. C and C++ - technically related stuffs
  • Q2. Communicate and fluency

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a software engineer with experience in developing and maintaining software applications.

    • I have a strong background in programming languages such as Java, C++, and Python.

    • I have worked on various projects, including developing web applications and implementing software solutions.

    • I am skilled in problem-solving and debugging, ensuring efficient and effective software development.

    • I have experience in collaborating wi...

  • Answered by AI
  • Q2. What are your objectives
  • Q3. What are you going to do for companies betterment
  • Q4. What is your final year project all about
  • Q5. What you learned from your summer intenship
  • Ans. 

    I learned valuable teamwork and problem-solving skills during my summer internship.

    • Developed strong collaboration skills by working with a team of software engineers to complete projects

    • Gained experience in troubleshooting and debugging software issues

    • Learned to effectively communicate and present technical concepts to both technical and non-technical stakeholders

    • Improved problem-solving abilities by identifying and re...

  • Answered by AI
  • Q6. What you learned from your winter intenship
  • Q7. Do you have any question

Interview Preparation Tips

Round: Test
Experience: Verbal section was a easy section,It comprised of Comprehension,Spotting errors,Synonyms,Antonyms,Relationship between two given words,Rearranging the sentences.Logical reasoning the second section in which problems on data interpretation,blood relations,syllogism,where there with little bit difficulty.third section was of quant we usual  think it's easy but this was a tough one! with standard problems,percentage,profit loss,speed distance time.....etc.
Tips: While,attempting verbal part always give most appropriate answers.Options may be more confusing and closer one but you have to select the correct one!!!!! Always check for sectional cutoff and if its there then try to attempt each section properly if not then concentrate on section in which you are strong....refer to sites such as IndiaBIX, M4maths, freshersworld for aptitude questions
Duration: 60 minutes
Total Questions: 75

Round: Group Discussion
Experience: GD was not a round included for Capgemini placement test,Pearson versant english test was there once you clear your apti but due to technical faults GD was the round taken.There was a group of 10 people and we were given topic and 5 mins for preparation then GD was started.I was the second one to speak on the topic,I was in the favour of MNC because I really feel that for freshers Indian IT company is not very great start.Rather if one starts with MNC then it gets a brand name associated with them and also global exposure for one.And also Indian IT sectors are largely collaborating with the MNCs so for fresher MNC is a good start than Indian IT company.
Tips: I will suggest you to understand the topic well,jot down the points you want to say and then always initiate for the GD do not argue,just humbly disagree to the topic,do not get personal in it...as soon as you start the supervisor judges you so do not hesitate and just put your points confidently only your English is judged by this...
Duration: 20 minutes

Round: HR Interview
Experience: As I entered they  checked me from top to bottom means how formally you are dressed and shoes,then asked for my resume and started to see and verify each and everything written in it is true and genuine.And both TR and HR interview was taken simultaneously.My interview was the quicker one they just started with name then all above mentioned questions....
Tips: Go properly dressed with shoes polished,do not panic or try to recollect what you  have prepared just be genuine.Write resume neatly and study it well they scan it and ask most questions from it...

Round: Pearson versant English test
Experience: This test consist of two sections firstly the telephonic round in which we were provided with one toll free number and  unique test-id then it was for about 20 mins we talked on telephone.The questions asked were on basic english,like  repeat the sentences,correct the jumbled sentences,complete the sentences,answer in yes or no.Second test was a computer based test for 60 mins in which complete the sentences synonyms,copying the passage,email writing ,listen and write,were few of the questions directed.this test is taken mainly to check your english and writing skills.
Tips: Be clear and loud enough in telephonic test,and search placement papers of every company you sit for.

General Tips: "Try try you will succeed" always believe on this saying and keep giving tests if you failed in one!!
College Name: TERNA ENGINEERING COLLEGE
Motivation: Capgemini is one of good MNC its under top 10 best IT companies also its symbol spade which represented free enivronment to work and moto "People matter,results count".motivated me to join it!

Interview Questionnaire 

1 Question

  • Q1. Telephonic/Computer assessment for English proficiency

Interview Preparation Tips

Round: Test
Experience: Aptitude was not too easy or too tough like that of CAT. But if one has prepared for CAT exam even a bit, then he can perform pretty well.
Tips: Practice previous year CAT papers. Question sections and format asked in Capgemini test will be similar to that of CAT exam. Improve reading skills by reading anything that interests you.
Duration: 180 minutes
Total Questions: 120

Round: Other Interview
Experience: You will have to talk with a programmed voice using voice call. You need to follow the instructions of the programmed voice. They will record whatever you speak and judge your speaking skills.
Tips: Try to speak in English with at least few peers.

Round: HR Interview
Experience: You must be well thorough with your CV. Common questions like:*Tell me about yourself?*What are your strength and weakness?*Why consultancy and analyst profile?*What do you know about analyst profile?*What does Capgemini does? Tell us more about Capgemini?
etc can be expected for sure.The HR is not interested in your departmental knowledge, rather he is more interested in the way you are explaining something tin a layman manner. He/She cares how you analyse situations. Some random sitaution may be posed and HR may ask you to analyse the situation.
Tips: #Confidence in yourself.#Well verse with CV.#Able to explain even to layman.#Know basic information about data analytics.

General Tips: Aptitude+Communication fluency+Confidence = Job in  Capgemini
Skill Tips: Practice.
Skills: Aptitude, Communication, Confidence
College Name: I.I.T Guwahati
Motivation: Multi national and reputed.

Interview Questionnaire 

7 Questions

  • Q1. What is the diffrence between java & C
  • Ans. 

    Java is an object-oriented language while C is a procedural language.

    • Java is platform-independent while C is platform-dependent.

    • Java has automatic garbage collection while C requires manual memory management.

    • Java has built-in support for multithreading while C requires external libraries.

    • Java has a larger standard library compared to C.

    • Java is more secure than C due to its strong type checking and exception handling.

    • C ...

  • Answered by AI
  • Q2. What do u understand by pointers
  • Ans. 

    Pointers are variables that store memory addresses of other variables in programming languages.

    • Pointers allow direct access and manipulation of memory locations.

    • They are commonly used in programming languages like C and C++.

    • Pointers can be used to pass variables by reference, allowing modifications to the original value.

    • They can also be used to dynamically allocate memory.

    • Example: int* ptr; // declares a pointer to an

  • Answered by AI
  • Q3. Introduce urself
  • Q4. Ur weaknesses & strengths
  • Q5. Why should i hire u
  • Q6. Why us
  • Q7. Wer do u see urself in next 5 years
  • Ans. 

    In 5 years, I see myself as a senior software engineer leading a team of developers.

    • Leading a team of developers

    • Working on complex projects

    • Continuing to learn and grow in my role

    • Contributing to the success of the company

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Clear ur basic concepts also practice maths related questions
Tips: NA
Duration: 60 minutes
Total Questions: 45

Round: Group Discussion
Experience: initially I wasnt aware of the topic. i waited til everyone strted n waited for my turn... til the time i was listening to wat other students wer saying. den i got idea on wat the topic is really abt. i gathered some points in my mind and js spoke wat views i had .. it was ffun actually.
Tips: always first think about the topic before speaking.
Duration: 30 minutes

Round: Technical Interview
Experience: i dont exactly remember wat wer the questions asked.
Tips: NA

Round: HR Interview
Experience: Being honest wil help to crack this interview
Tips: NA

General Tips: WORK HARD TOWARDS YOUR GOAL !
Skill Tips: develop basi programming skills & logics
Skills: programing C/C++, basic java, OS, DB, NETWORKING, OOPS
College Name: SIES Institute Of Technology, Nerul
Motivation: Keep Chasin ur DREAMS.. !!
Funny Moments: yet to come !

Skills evaluated in this interview

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Future Focus Infotech Interview FAQs

How many rounds are there in Future Focus Infotech Desktop Support Engineer interview?
Future Focus Infotech interview process usually has 5 rounds. The most common rounds in the Future Focus Infotech interview process are Technical, HR and Resume Shortlist.
How to prepare for Future Focus Infotech Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Future Focus Infotech. The most common topics and skills that interviewers at Future Focus Infotech expect are Desktop Support, Troubleshooting, Healthcare, Life Sciences and Pharma.
What are the top questions asked in Future Focus Infotech Desktop Support Engineer interview?

Some of the top questions asked at the Future Focus Infotech Desktop Support Engineer interview -

  1. HOW TO OUTLOOK CONFIGURE MANUALL...read more
  2. What is difference between O...read more
  3. Difficult user handl...read more

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Future Focus Infotech Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Future Focus Infotech Desktop Support Engineer Salary
based on 215 salaries
₹1.4 L/yr - ₹4 L/yr
14% more than the average Desktop Support Engineer Salary in India
View more details

Future Focus Infotech Desktop Support Engineer Reviews and Ratings

based on 50 reviews

3.4/5

Rating in categories

2.9

Skill development

3.2

Work-life balance

3.2

Salary

3.1

Job security

3.3

Company culture

2.9

Promotions

3.3

Work satisfaction

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