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Flipkart Customer Service Executive Interview Questions, Process, and Tips
Updated
3 Apr 2024
Top Flipkart Customer Service Executive Interview Questions and Answers
- Q1. What do you understand by the name customer service
- Q2. What do kno about the BPO
- Q3. How to handle a hirated customer on call??
24 Flipkart Customer Service Executive Interview Experiences
75 questions found
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Anonymous
I applied via Naukri.com and was interviewed in Mar 2022.
1 Interview Round
Interview Questions
- Q1. What is customer service?
View Answers (3)
- Q2. How to handle a hirated customer on call??
View Answers (3)
- Q3. Why the company should hire you?
Add Answer
- Q4. What do you think about e commerce?
View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident nd answer all questions with fluency
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Introduction experience profile View Answers (1)
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via LinkedIn and was interviewed in Oct 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Briefly introduce yourself Add Answer
- Q2. Explain your work Experience Add Answer
What people are saying about Flipkart
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a hr manager
2w
Hiring for React Js developer
Hi All,
I'm hiring React Js developer
Experience : 4 to 9 years
Location: Remote
Salary: 22 LPA
Employment Type: Contractual
Got a question about Flipkart?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. About yourself, ask some questions which mentioned in my resume regarding qualification, describe your hobbies, about company and all Add Answer
3
HR Round (1 Question)
- Q1. Why want to do this job, about yourself, how long do you work here View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Could you please provide me IT internship notification in dehradun
Flipkart interview questions for designations
I applied via Referral and was interviewed in Jul 2022.
3 Interview Rounds
1
HR Round (3 Questions)
- Q1. What's your name and tell me something about yourself View Answers (18)
- Q2. What is the last book you read and who was the author?? View Answers (1)
- Q3. Tell me something about ur state? View Answers (2)
2
Technical Round (2 Questions)
- Q1. What do kno about the BPO View Answers (5)
- Q2. Tell me something about yourself in Hindi View Answers (1)
3
Aptitude Test Round
He asked me to say something about yourself. And aksed me about the difference between online and offline shopping. And at last asked me to say about the how to deal with an angry customer.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident. And speak politely and fluently. There's nothing to worry about. Js be confident
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (3 Questions)
- Q1. What is your name ? View Answers (1)
- Q2. I am student i find job in Flipkart Add Answer
- Q3. I’m honest person for my job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am student i find jod in Flipkart i find job customer care services .
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I was interviewed in Mar 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. 1.Tell me introduce your self ?
2.Tell me about your childhood friend ? Add Answer
- Q2. Tell me about your self Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Normal interview and basic knowledge chack of your English
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (2 Questions)
- Q1. Its normally the HR asks the introduce yourself Add Answer
- Q2. After that HR will give a one topic and on that topic we have to elaborate the topic for 5-10 mins Add Answer
3
One-on-one Round (2 Questions)
- Q1. Then their will be the video call for the seniors Add Answer
- Q2. There also the seniors will ask some topics to explain in hindi or english Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and do not hesitate while talking to HR or the seniors
Jobonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jan 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (2 Questions)
- Q1. What isName age home adderss & documents View Answers (2)
- Q2. What is Your qualification & your hobby Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - confidently answer for HR question & tell to HR others question something is your hobby like that
I applied via LinkedIn and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
HR Round (2 Questions)
- Q1. Why you want this job
- because I am passionate and enthusiastic person . I see the opportunity as a way to contribute to a exciting fast moving company. Add Answer
- Q2. Are you comfortable in rotational shift - yes absolutely I am comfortable in night shift too . I am certain that I wil be able to work night shift and I will ma...read more View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - This is an application that made my job seeking process a lot easier, because I allready had cv and resume with a great design and that helped a lot
Flipkart Interview FAQs
How many rounds are there in Flipkart Customer Service Executive interview?
Flipkart interview process usually has 2-3 rounds. The most common rounds in the Flipkart interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Flipkart Customer Service Executive interview?
Tell us how to improve this page.
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People are getting interviews through
based on 17 Flipkart interviews
Job Portal
Company Website
WalkIn
Referral
53%
12%
12%
12%
11% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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Flipkart Customer Service Executive Reviews and Ratings
based on 86 reviews
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| ₹0.4 L/yr - ₹5.6 L/yr |
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