Flipkart Interview Questions, Process, and Tips

Q1. Give a introduction
Ans. 
I am a dedicated and experienced Email Customer Support Executive with a passion for providing excellent customer service.
• Experienced in handling customer inquiries and resolving issues via email

• Proficient in using email management software and CRM systems

• Strong communication skills and ability to empathize with customers

• Ability to multitask and prioritize workload effectively

• Example: Successfully resolved a customer c...read more
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Q2. Why did you leave your last organisation
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a more challenging role

• Seeking new learning opportunities

• Company restructuring led to changes in job responsibilities
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Q3. How much is your experience
Ans. 
I have 2 years of experience in email customer support.
• 2 years of experience in handling customer queries via email

• Proficient in using email management software

• Ability to prioritize and multitask effectively

• Experience in resolving customer complaints and issues

• Trained in providing excellent customer service
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Q4. How many languages can I speak
Ans. 
I can speak 3 languages fluently - English, Spanish, and French.
• Fluent in English, Spanish, and French

• Can communicate effectively in multiple languages

• Experience in providing customer support in different languages
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Q5. Qualifications and certificates
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Q6. Describe your city in hindi
Ans. 
मेरे शहर में गर्मी में तेज धूप होती है और सर्दियों में ठंड होती है।
• गर्मी में तेज धूप

• सर्दियों में ठंड

• शहर में बहुत सारे पार्क और खेल के मैदान हैं
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Q7. Why want this job
Ans. 
I am passionate about providing excellent customer service and enjoy helping customers resolve their issues.
• Passion for customer service

• Enjoy helping customers

• Problem-solving skills

• Effective communication skills
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Q1. What is your name
Ans. 
My name is John Smith.
• Full name is John Smith

• Common name

• Easy to remember
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Q2. Where are you from
Ans. 
I am from a small town in the Midwest called Springfield.
• I grew up in a close-knit community surrounded by farmland.

• I attended the local high school and participated in various extracurricular activities.

• My family has lived in Springfield for generations, so I have deep roots in the area.
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Q3. What is your father name
Ans. 
My father's name is John Smith.
• My father's first name is John.

• My father's last name is Smith.

• My father's full name is John Smith.
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Q4. What is your mather name
Ans. 
My mother's name is Sarah.
• My mother's name is Sarah.

• She is a kind and loving person.

• She has always been supportive of my career choices.
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Q5. What is qualification
Ans. 
Qualification refers to the skills, knowledge, experience, or credentials that make a person suitable for a particular job or task.
• Qualification can include educational degrees or certifications relevant to the job

• Work experience in a similar role can also be a qualification

• Specific skills or training required for the job are considered qualifications

• In some cases, personal attributes like communication skills or probl
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Being a Vendor manager, how to ensure your business is not dependent on few vendors

Q1. Being vendor manager, how will you work on issues at hand.
Ans. 
As a vendor manager, I will address issues by establishing clear communication channels, setting expectations, monitoring performance, and resolving conflicts promptly.
• Establish clear communication channels with vendors to address issues effectively

• Set clear expectations and performance metrics to ensure vendors meet requirements

• Monitor vendor performance regularly to identify and address any issues promptly

• Resolve con...read more
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Q2. How will you negotiate to improve your commissions on sales
Ans. 
I will negotiate by highlighting my track record of successful sales, demonstrating the value I bring to the company, and proposing a mutually beneficial commission structure.
• Highlighting past sales successes and achievements

• Demonstrating the value I bring to the company through my skills and experience

• Proposing a commission structure that is fair and mutually beneficial

• Showing willingness to go above and beyond to inc
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Maps currently address with updated address zone with address.

Different address with pincode computer for short term areas zone Per month delivery partner B2B logistics fake eg. Ram nagar Kota road Raipur Chhattisgarh for 10 types name Rahul Gandhi fake, Mobile reseller Ravi bhawan.

App confirm Flipkart partner 10 mins organization Kindly Pickup updated location kindly share supervisor and co working discuss pickup and delivery delivered suggestions supervisor Kindly other logistics working on field.

Excel Functions and some basic general questions about flipkart

Q1. Vlookup, Xlookup, hlookup, Pivot table
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Q2. Basic mathematics question, like average.
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Something that is round is shaped like a circle, ball, or cylinder. For example, you might describe a table, mirror, or face as round.
Number
A round number is a multiple of 10, 100, or 1,000. Round numbers are used to give a general idea of a quantity or proportion.
Movement
Something that is round moves in or forms a circle. For example, you might describe a dance as round.
Tone
Something that is round is mellow and full in tone. For example, you might describe tones as rich and round.
Pace
Something that is round is brisk, vigorous, and rapid. For example, you might describe a pace as round.
Speech
Something that is round is direct in utterance or outspoken. For example, you might describe a denunciation as round.
Handwriting
Something that is round is predominantly curved rather than angular.
Part
Something that is round is not lacking part, full, or complete. For example, you might describe a dozen as round.
Completed
Something that is round is completed or perfected. For example, you might describe a trip as round.

Definition
A case study is a detailed analysis of a real-world situation, such as a person, group, event, or organization.
Purpose
The purpose of a case study is to gain insights into a specific situation and understand its complexities.
Uses
Case studies are used in many fields, including business, education, medicine, psychology, and social work.
Benefits
Case studies can help researchers capture information on the "how," "what," and "why" of something. They can also help develop hypotheses that can be explored in experimental research.
Structure
A case study presentation typically includes:
An introductory overview
An explanation of the problem
A description of the solutions
A discussion of the key stakeholders
A discussion of the key results and outcomes
Visuals to support the analysis
Recommendations and next steps
Acknowledgments and references
Data
Data in case studies can be both qualitative and quantitative.
Case study method
The case study method is a learning technique where students are presented with a real-world business challenge and asked how they'd solve it.