Flipkart Voice Process Customer Care Executive Interview Questions and Answers

Q1. Typing should be fast 28wpm
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Q2. Explain any topic
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Explanation of Artificial Intelligence
• Artificial Intelligence (AI) is the simulation of human intelligence processes by machines.

• AI involves learning, reasoning, problem-solving, perception, and language understanding.

• Examples of AI include virtual assistants like Siri, self-driving cars, and recommendation systems.

• AI can be categorized into narrow AI (focused on a narrow task) and general AI (able to perform any intel
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Q3. No question that's all
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To write essay or stories

Q1. Tel me about your self
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Q1. How deal with non veg and veg customer
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Handle non veg and veg customers by respecting their dietary preferences and offering suitable solutions.
• Respect the dietary preferences of both non veg and veg customers

• Offer a variety of options on the menu to cater to both preferences

• Be knowledgeable about the ingredients in the dishes to assist customers in making informed choices

• Handle any special requests or dietary restrictions with care and attention

• Ensure that...read more
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Q2. Why are join this company
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Q3. Tell me about your self
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Q4. Tell me about hobbies
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Q5. Why are joinZomato
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Q1. What is the process of this company
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Q1. What is the process of this company
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Q2. Hiring is going on yaa not
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Group discussion is best path to get achive in any works , and tests the teamwork and communication skills of candidates. A group discussion involves a discussion on a given topic with other candidates

Q1. Do you have experience anywhere before this?
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Q2. I have no experience.
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Q1. Are you intrested for this job?
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Q1. Self induction and company rolls
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Q2. Work rolls and job titel
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Q3. Manger round and old company experience
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Q4. Working hours and
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Q5. Salary discussion
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Q6. Work process and work training
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Case study can be defined as an intensive study about a person, a group of people or a unit which is amied yo generalize over sevral units.
Case studys are 4 to 5 types.
There is 1) observation
2) experiments
3) structure
4) questionnaires

Q1. What is work purpose of voice process customers call senter? You are a customer care centre employee ,im customer what did ask me? How to respond to customer to hard situations?
Ans. 
The work purpose of a voice process customer care executive is to assist customers with their queries, concerns, and concerns over the phone.
• Listen actively to the customer's issue

• Show empathy and understanding towards the customer

• Provide accurate and helpful information or solutions

• Maintain a professional and courteous tone throughout the conversation

• Follow up with the customer to ensure their issue has been resolved
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Q2. I like voice Process.
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Q1. Self introduction and any questions related to resume and most should write an eassy on your fav movie topic with no grammar mistakes
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Q1. What is big basket What is online shopping How vood your at swifts
Ans. 
Big Basket is an online grocery store that offers a wide range of products for home delivery. Online shopping is the process of purchasing goods or services over the internet. Swifts is not a relevant term in this context.
• Big Basket is an online grocery store that sells a variety of products such as fruits, vegetables, groceries, and household items.

• Online shopping refers to the act of buying products or services over ...read more
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I build my career in the company i have to have my own experience i build organisation in the company

Q1. Costomer any trobale shoot issue i handle and providing the customer
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Q2. Customer any difficult question how to handle
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Q3. The process how to handle
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Can you please clarify the question? I am not sure what process you are referring to.
• Can you please provide more context or details about the process?

• Are there any specific guidelines or protocols that need to be followed?

• Can you give an example of a scenario where this process would need to be handled?

• Do you have any specific concerns or challenges related to this process?
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Q4. The customer how did the
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Q5. The customer service support for solution
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Q6. Solution and providing the customer
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Q7. Give solutions and providing the customer
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