MakeMyTrip Non Voice Customer Care Executive Interview Questions and Answers

Q1. Tell me about your profile
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Q2. Who is in your family
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Q1. Your leadership qualities
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Q2. Will u able to handle pressure
Ans. 
Yes, I thrive under pressure and use it as motivation to exceed expectations.
• I have a proven track record of meeting and exceeding sales targets in high-pressure environments.

• I am able to stay calm and focused under tight deadlines and challenging situations.

• I see pressure as an opportunity to showcase my problem-solving skills and ability to think on my feet.
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Q1. Asked about myself
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Q2. Tell me about yourself
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Q1. Thry taken mock call asked me to sell package
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Destination Knowledge

Q1. IATA Codes of different destination
Ans. 
IATA codes are three-letter codes used to identify airports and cities.
• IATA codes are assigned by the International Air Transport Association.

• They are used for flight planning, ticketing, and baggage handling.

• Examples of IATA codes include JFK for John F. Kennedy International Airport in New York and LHR for London Heathrow Airport.

• Some cities have multiple airports with different IATA codes, such as New York City (JFK
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There is a question based on Rest API and another question on Java

Machine coding round

Q1. Explain your project
Ans. 
Developed a web application for managing inventory and sales for a retail store
• Used React.js for front-end development

• Implemented Node.js for back-end functionality

• Utilized MongoDB for database management
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Q2. Tell me about yourself
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I am a passionate software developer with experience in Java, Python, and web development.
• Experienced in Java, Python, and web development technologies

• Strong problem-solving skills

• Team player with excellent communication skills
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Q1. Tell me about basic introductions
Ans. 
Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
• Start by greeting the person, such as 'Hello' or 'Hi'

• Provide your name, such as 'My name is John'

• Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

• End with a question or statement to continue the conversation, like 'How can I
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Q2. Tell me about inhand salary
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Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
• Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

• It is different from the gross salary, which is the total amount before deductions.

• Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

• Empl...read more
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Q1. Brief introduction
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Q2. Tell me about family backgrounds
Ans. 
My family background is diverse and includes a mix of cultures and traditions.
• My family consists of members from different cultural backgrounds.

• We celebrate various holidays and traditions from different cultures.

• Family gatherings often involve a blend of different cuisines and customs.
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Q3. Why you want to join this company
Ans. 
I am impressed by the company's reputation for excellent customer service and innovative solutions.
• Company's reputation for excellent customer service

• Innovative solutions offered by the company

• Opportunity for growth and development in the company
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Customer related case study nothing very serious. Situation based

Q1. Asked questions About the company and how you are ideal person for the company
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Q2. They have asked about your education and then about company
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Implement an iterator to flatten 2D vector

Q1. Find shortest path to get all keys
Ans. 
Use Dijkstra's algorithm to find the shortest path to get all keys
• Implement Dijkstra's algorithm to find the shortest path in a graph

• Consider the keys as nodes in the graph and the paths between keys as edges

• Keep track of the keys collected and update the shortest path accordingly
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