BigBasket Non Voice Customer Care Executive Interview Questions and Answers

Q1. Tell me about yourself
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Q2. What is mutual funds
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.
• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can buy units of mutual funds, which represent a portion of the holdings of the fund.

• Mutual funds offer diversification, liquidity, and professional management to investors...read more
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Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Q1. Give you Introduction
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Q1. Self introduction in
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Q2. Other job experience
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Q1. As you like ok
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Q2. Any question for me
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Q1. I am very confident . I am ready
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Q2. I am hard working.
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Q3. I am good listener
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Q4. I am cold gusy
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Q1. Tell me about your self ?
Ans. My name is vanshika .i am living im new delhi with my family ,i have complete my graduation in 2020 and if i have talk about my family member they are comprise of my mother two elders brother .and about my hobby i love to singing in free time and spending time with nature .
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Q2. What you understand by customer supports ?
Ans. 
Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction.
• Customer support involves addressing customer inquiries and concerns

• It includes providing product information, troubleshooting, and resolving complaints

• Customer support can be provided through various channels such as phone, email, chat, or social media

• The goal of customer support is to ensure customer satisfa...read more
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Q3. Why you want to join bpo ?
Ans. I want to join BPO because it is growing industries in in india and i am keen to making my career in this field .
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Q4. Where you want to see you self after 5 years?
Ans. After 5 years i want to see my self with this company on hire position and want to handling more responsibility.
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Q5. What is your salary expectation?
Ans. As fresher i don't have practical knowledge so much so i have only theoretical knowledge so i am not expecting more it would be as company per norms .
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Q6. Anything you want to ask from me about this company and about work profile ?
Ans. Yes ,what will be job role of the mine for this process for which i have been offered this job .
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Q1. My strength is positive attitude and my skills
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Q1. My age my name my qualification my parents name
Ans. My name is Rahul Karmakar my age is 18+ my qualification 12 pass out on 22 my father name is Usharanjan Karmakar
Answered by Rahul Karmakar
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Q1. My name my qualification my skills my job experience
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Q2. My job experience my strength
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Q3. My address my personal information
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Q4. My weeknss my name my date of birth my college name
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