Exotel Interview Questions, Process, and Tips

3 DSA questions on array and strings 1 easy, 2 medium level

Create django backend project for book store

Q1. Behaviour and Situations questions
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What is 6*6/290000000

Design facebook with working feed and timeline, ui also required

They will give some questions about their products

Some IT related topic- Future of technology or something like that

Q1. Tell me about yourself, What does a CSM do, Previous experience, Scenario based
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Q1. What work culture are you expecting? Ideal company processes etc
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Q1. Last QTR Target achieved
Ans. 
Yes, we achieved the last QTR target.
• We exceeded the target by 10%

• Our team worked hard to achieve this goal

• We implemented a new sales strategy which proved to be successful
Answered by AI
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Q2. Last FY Order Book achieved
Ans. 
Our last FY order book achieved a total of $5 million.
• Our team worked hard to secure orders from both existing and new clients.

• We exceeded our target by 10% due to effective sales strategies and customer relationship management.

• Our top-performing products were XYZ and ABC, which contributed significantly to the order book.

• We faced some challenges in the market due to the pandemic, but we adapted quickly and focused on ...read more
Answered by AI
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Q3. Why are you interested in sales job?
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General aptitude and business understanding

Q1. Questions around resume
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Q2. Role play questions for sales
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Q1. Role play on sales acumen
Ans. 
Demonstrate sales acumen in a role play scenario
• Establish rapport with the customer

• Identify customer needs and pain points

• Present solutions that address customer needs

• Handle objections effectively

• Close the sale by asking for commitment
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Q2. Technical understanding
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Conducted coding round with 3 DSA

Q1. It was a system design round, where asked a system to upload the large file into the system and process it.
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Q1. Just the behavioural questions and discussion about the job
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Q1. Personal Questionnaries
Ans. They would ask about your current job description like working time, Current CTC, Expected CTC, etc
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Q1. Knowledge and Skills Questionnaire
Ans. In this round you would be asked about your skills, current role description, product knowledge and other related queries.
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Q1. Round with support manager
Ans. This would be your personaltiy based round where you would be questioned about your working experiences, reason of job change, how would you react in multiple situations.
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You'll be asked to prepare a presentation based on their product use cases and all

Q1. Finally you would be interviewed by the head of customer support. Here you would be questionaed about ecerything discussed so far.
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