Exotel
Working at Exotel
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16% below

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About Exotel
Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel, voice, agents and bots, Exotel is trusted by more than 7000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and Education.
Customer expectations are evolving, and businesses face the challenge of balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as your transformative partner, offering an AI-powered communication solution to address all three!
We leverage AI to create co-pilots. These intelligent assistants seamlessly integrate across all communication channels (omnichannel), enabling personalized interactions with every customer. Imagine empowered agents receiving real-time guidance, leading to faster conversions and improved lead nurturing.
Exotel's impact extends beyond the agent experience. AI co-pilots automate repetitive tasks, freeing up valuable resources and reducing operating costs. Additionally, AI-powered self-serve options empower customers to find answers independently, boosting overall CX.
Exotel goes beyond technology. We partner with you to craft customized solutions that unlock the true potential of AI-driven communication. Exotel wins when you win.
Let Exotel be your guide through the changing business landscape and a partner for all things from customer engagement to customer experience. We'll help you achieve your unique goals while empowering every conversation #likeafriend.
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Change Company | Change Company | Change Company | ||
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Overall Rating | 3.1/5 based on 117 reviews | 3.4/5 based on 63 reviews | 3.4/5 based on 114 reviews | 2.4/5 based on 80 reviews |
Highly Rated for | No highly rated category | Job security | No highly rated category | No highly rated category |
Critically Rated for | Job security Promotions Skill development | Skill development Work-life balance Salary | Promotions Skill development Work-life balance | Job security Salary Company culture |
Primary Work Policy | Work from office 60% employees reported | Hybrid 82% employees reported | Work from office 64% employees reported | Permanent work from home 51% employees reported |
Rating by Women Employees | 3.5 Good rated by 28 women | 3.6 Good rated by 13 women | 3.4 Average rated by 26 women | 2.2 Poor rated by 24 women |
Rating by Men Employees | 3.0 Average rated by 84 men | 3.4 Average rated by 47 men | 3.4 Average rated by 78 men | 2.4 Poor rated by 51 men |
Job security | 2.4 Poor | 3.8 Good | 3.1 Average | 2.2 Poor |
Exotel Salaries
Customer Success Manager
Product Support Engineer
Product Manager
Software Engineer
Senior Customer Success Manager
Senior Product Manager
Product Support Engineer 2
Software Development Engineer
Sales Manager
Account Director
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