Exotel Customer Success Manager Interview Questions and Answers

Round: Test
Experience: 30 MCQ questions testing basic logical reasoning, quantitative aptitude, analytical skills.
2 coding questions --I skipped 1st that was a mistake as it was the easiest. Basic array adhoc question.
2nd-greedy algorithm based find number of platforms for a train schedule.
1 API coding on trie data structure. Functions were all there. Problem--Given a word with a letter missing...find and print possible words from the dictionary. for example--
Input- dristisofts 5
Output- drishtisofts
drisetisofts
1 debugging question-toughest of them all for me...2d-matrix find the rectangle with largest sum.
Tips: Basic Level of Questions for me. I never explicitly prepared for those. Doable.
Try both 1st and 2nd...they will be easy...C and java are only possible languages given so can't use stl.
API will be easy only lengthy...don't panic...
If you have time, you will try 4th.

Duration: 180 minutes
Total Questions: 34

Round: Test
Experience: Completely networking based problem. based on TCP protocol. packets are being dropped and changed find a way to stop it. I was able to pass all test cases. (they were having some internal problems with there test cases).
Tips: Exciting round. Use re-transmission and sequence id and hash coding. Focus on everything. Interviews will be based on these.
Duration: 60 minutes
Total Questions: 1

Round: Test
Experience: N=4. find errors and generalise for N.
Tips: Easy-peasy.
Duration: 60 minutes
Total Questions: 1

Round: Technical Interview
Experience: Lovely experience. Duration -2hours. Interviewer was a chill guy. Interview started with some light moments and we discussed about my experience with the company I did my internship with. Then there was questioning about what I did in my API coding round. I was asked to explain point by point about how I understood the problem and how I solved it. Then he started grilling me on questions based on it. One by one questions were put in some way that I had to revisit everything what I learnt in my 2nd year about transmission protocol. Everything, starting with what was the hash code used to how the window size is decided and how to reduce traffic by sending cumulative ack.
Tips: Better prepare networking before coming. Everything, every exception.

Round: Technical Interview
Experience: I was asked to tell any two of my projects. And this is where I think I got an edge over others. My resume was filled with many projects and we discussed two of my most recent projects. I had learnt about Oauth protocol and RESTful APIs so we discussed about it. Then there was this problem about a company visiting for campus recruiting wanting to conduct a test on Hackerearth + what if lights went off and students want to continue where they had left --the problem was to design a databse based on these conditions and then some questions were asked on the database I had made. Finally there was an interview scheduling problem.50 students. 3 rounds(1->P1,P2 2->P2,P3 3->P4). design an algorithm to conduct the interviews taking minimum time to process all 50 students.
Tips: Prepare your projects and DBMS as well. Be confident, build approaches to tackle problems and try finding loopholes in it and then work on those. They will be focussing more on how you will tackle a general problem and not the solution.

Round: HR Interview
Experience: Introductions with family background. Psychometric test. and then I was told to ask about the company. Interviewer was very cool.
Tips: Easy - peasy.

General Tips: Do away with any nervousness. The interviewers will be extremely friendly. Just do your best. If you know it, it isn't that hard. Hints would be given. They just test your approach and knowledge of the subject.
Skill Tips: TCP concepts and socket programming. Projects on that would be lovely.
Skills: Networking, DBMS
College Name: NIT Jalandhar
Funny Moments: The interview was held in guest rooms lying down on bed. I was even asked to take rest and sleep for an hour before interviews alongside their bed.

Round: Test
Experience: The online test had two sections. First had simple objective aptitude questions.
The other section had coding problems.
There were 4 questions.
Two were adhoc problems.
In the other two we had to add code to solve the problem.

I did well in the objective section and did 3 of the coding problems.
Duration: 180 minutes

Round: Test
Experience: We were given code of n-queen problem which had some errors in it.

We were given the task to correct the code and explain it.

I did it well in time.
Duration: 30 minutes

Round: Test
Experience: In this round we were given a problem statement.
What we had to do was to implement a client and server side.
Basic code was given.

What we had to do was to implement code that could detect message alteration or if there was a packet drop.

Round: Technical Interview
Experience: This round went for almost 2 hours.
It was more of a discussion. It was on the developer's coding round. The interviewer was very cool. He tested all my knowledge about networking. The discussion on the software model went on and he kept on giving me more and more exception conditions which I had to solve for the problem.

Round: Technical Interview
Experience: This round also went for another 2 hours.
The interviewer asked me to pick any 2 of my projects and explain it to him.
After I explained the projects he gave me a question on DP.
It was also more of a discussion. I wasn't able to give him the correct answer in the end.

Round: HR Interview
Experience: It was a very cool round. He asked me to fill in a form and asked me if I had any queries about the company.
Then he asked me some basic HR questions. This round was like a formality not a elimination round.

Skills:
College Name: NIT Jalandhar

Round: Test
Experience: Moderate stuff was there, not very difficult to crack.
Tips: Just try to stay cool and solve the questions.
Duration: 90 min minutes
Total Questions: 50-60

Round: Test
Experience: There were 3 coding questions.
One of them was from linked-list (a simple one)
And another was from the tree (to be solved by recursion and this one was also easy)
And the last question was from Dynamic Programming (moderate difficulty)
Tips: Solve the two easy questions with the best possible algorithm that you can.
And if you are able to solve the last one then its ok otherwise don't leave it, atleast write some lines of code.
And I would like to suggest geeksforgeeks for the preparation of this coding round.
Duration: 90 min minutes
Total Questions: 3

Round: Test
Experience: I was given 2 questions with their codes (one of them was of 100 lines and another code was about 250 lines).
Both the codes were having some errors and we have to rectify them.
First of all I was asked to understand the given codes and draw a flow chart describing the algorithm of the code.
And then I was asked to find out the errors in the given code.
Tips: Just stick to the code.
This round was not that much easy as the previous ones.
You have to stick to the code till the last.
Duration: 3 hours minutes
Total Questions: 2

Round: Test
Experience: I was given some APIs of a server and I have to write a client program that uses these APIs to design a game for knight-moves in a 8X8 chess board.
Tips: The main issue was there in synchronising the client requests to the server.
You must have the basic knowledge of server-client programs.
Duration: 3 hours minutes
Total Questions: 1

Round: Technical Interview
Experience: I don't remember the questions but this round was not so difficult as the last two rounds.
There were simple technical questions related to what you have done in your internship and basic OS,DBMS.
Tips: Stay calm and look relaxed.

Round: HR Interview
Experience: Most of the questions were about my family background.
Tips: Just keep calm and smiling.
Don't try to over-react and the most important thing is be yourself.

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skill Tips: Follow geeksforgeeks and do practise the server-client programs.
Skills: Coding, Client-Server Programs, Aptitude , OS basics, OOPs, DBMS, Reasoning skills
College Name: NIT DURGAPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.

General Tips: Maruti home relocation movers and packers door to door delivery All responsibility packing and moving service
Skills: Communication

Interview preparation tips for other job seekers - Stay calm and focused listen carefully summarize the question to clear gap in understanding and articulate your answers well. rest will be easy

Interview preparation tips for other job seekers - Tata communications does not have a very big team for software development. The person has to manage from UI to backend database everything. The questions are asked on almost all the languages/tools etc.
There will be 3 technical rounds as to say and a HR round.
First round of interview is taken by the junior developer. This will be pure technical and lots of questions related to mostly one tech. Either front end and backend. Easy to clear if the basics are clear.
Second round is more technical and mostly related to integration of different services and architectural styles etc. Not so difficult to clear if you know industry best practices for designs.
Third round is with manager who checks the candidates and explains the business need and his role. Not to worry about.
Last is an HR round for package discuss and stuff.