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Exotel Product Support Specialist Interview Questions and Answers
Updated
21 Apr 2022
Exotel Product Support Specialist Interview Experiences
1 interview found
I applied via Approached by Company and was interviewed in Mar 2022. There were 5 interview rounds.
Round 1 - One-on-one
(1 Question)
- Q1. Personal Questionnaries
- Ans. They would ask about your current job description like working time, Current CTC, Expected CTC, etc
Answered
Anonymously
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Round 2 - Technical
(1 Question)
- Q1. Knowledge and Skills Questionnaire
- Ans. In this round you would be asked about your skills, current role description, product knowledge and other related queries.
Answered
Anonymously
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Round 3 - One-on-one
(1 Question)
- Q1. Round with support manager
- Ans. This would be your personaltiy based round where you would be questioned about your working experiences, reason of job change, how would you react in multiple situations.
Answered
Anonymously
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Round 4 - Assignment
You'll be asked to prepare a presentation based on their product use cases and all
Round 5 - One-on-one
(1 Question)
- Q1. Finally you would be interviewed by the head of customer support. Here you would be questionaed about ecerything discussed so far.
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Interview Preparation Tips
Interview preparation tips for other job seekers - You'll not be updated about your status on your interview until you ask for it. The process was very slow and unreliable. They had rejected me without giving any valid reason after processing all their interviews.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.
Top trending discussions
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Salary Discussions, Hike & Promotions
4d
an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC.
Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st.
My PF alone will cover 80C
Also have additional 50000 contribution in NPS
My HRA is around 25K per month (300000)
Health insurance for family 28000
Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately)
I have a home loan however its under construction, so not eligible yet for tax benefits
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Interview questions from similar companies
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Amagi Media Labs
Anonymous
posted on 6 Mar 2024
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There were 4 interview rounds.
Round 1 - Aptitude Test
Basic maths and communication test
Round 2 - Group Discussion
Trending GD topics like covid, government etc.
Round 3 - Just a minute
(1 Question)
- Q1. Pick a chit and think about it for 2 to 3 minutes and then speak about it
- Ans.
The importance of continuous learning in a technical field
Continuous learning is essential to stay updated with new technologies and trends
It helps in improving problem-solving skills and staying competitive in the industry
Attending workshops, online courses, and reading technical articles are ways to continue learning
Example: Learning about new programming languages or tools to enhance skills
Answered by
AI
Add your answer
Round 4 - Technical
(1 Question)
- Q1. One to one with manager / techno managerial round
Add your answer
Technical Support Engineer Interview Questions & Answers
Azuga Telematics
Anonymous
posted on 23 Oct 2021
I was interviewed in Jan 2021.
Interview Questionnaire
4 Questions
- Q1. Final discussion please compromise on annual package they will try to save as much as possible and negotiate with you and say there is no higher Paige than offered to you but don’t settle for less and ask ...
- Q2. Introduction round introduce yourself
- Q3. Same as above introduction round introduce yourself
- Q4. Basic questions about the company
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Appraisals are not good or as per market standards management does not follow their own policies the managers from some departments and management people don’t focus on you there are some advantages too but fairly less compared to disadvantages avoid working here if you want a workplace that wants their employee to excel only specific departments and certain people in management are good.
Exotel Interview FAQs
How many rounds are there in Exotel Product Support Specialist interview?
Exotel interview process usually has 5 rounds. The most common rounds in the Exotel interview process are One-on-one Round, Technical and Assignment.
How to prepare for Exotel Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exotel. The most common topics and skills that interviewers at Exotel expect are Customer Support Operations, Product Support, Software Support, Account Management and Communication Skills.
What are the top questions asked in Exotel Product Support Specialist interview?
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15%
more
than the average Product Support Specialist Salary in India
View more details
Exotel Product Support Specialist Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Success Manager
32
salaries
|  ₹6 L/yr - ₹17.5 L/yr |
|
Product Manager
25
salaries
| ₹20 L/yr - ₹28 L/yr |
|
Product Support Engineer
24
salaries
| ₹4.9 L/yr - ₹8.5 L/yr |
|
Senior Customer Success Manager
17
salaries
| ₹12.5 L/yr - ₹25 L/yr |
|
Senior Product Manager
14
salaries
| ₹22.5 L/yr - ₹25 L/yr |
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