Upload Button Icon Add office photos

Filter interviews by

Exotel Product Support Specialist Interview Questions and Answers

Updated 21 Apr 2022

Exotel Product Support Specialist Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Personal Questionnaries
  • Ans. They would ask about your current job description like working time, Current CTC, Expected CTC, etc
  • Answered Anonymously
Round 2 - Technical 

(1 Question)

  • Q1. Knowledge and Skills Questionnaire
  • Ans. In this round you would be asked about your skills, current role description, product knowledge and other related queries.
  • Answered Anonymously
Round 3 - One-on-one 

(1 Question)

  • Q1. Round with support manager
  • Ans. This would be your personaltiy based round where you would be questioned about your working experiences, reason of job change, how would you react in multiple situations.
  • Answered Anonymously
Round 4 - Assignment 

You'll be asked to prepare a presentation based on their product use cases and all

Round 5 - One-on-one 

(1 Question)

  • Q1. Finally you would be interviewed by the head of customer support. Here you would be questionaed about ecerything discussed so far.

Interview Preparation Tips

Interview preparation tips for other job seekers - You'll not be updated about your status on your interview until you ask for it. The process was very slow and unreliable. They had rejected me without giving any valid reason after processing all their interviews.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic maths and communication test

Round 2 - Group Discussion 

Trending GD topics like covid, government etc.

Round 3 - Just a minute 

(1 Question)

  • Q1. Pick a chit and think about it for 2 to 3 minutes and then speak about it
  • Ans. 

    The importance of continuous learning in a technical field

    • Continuous learning is essential to stay updated with new technologies and trends

    • It helps in improving problem-solving skills and staying competitive in the industry

    • Attending workshops, online courses, and reading technical articles are ways to continue learning

    • Example: Learning about new programming languages or tools to enhance skills

  • Answered by AI
Round 4 - Technical 

(1 Question)

  • Q1. One to one with manager / techno managerial round

I was interviewed in Jan 2021.

Interview Questionnaire 

4 Questions

  • Q1. Final discussion please compromise on annual package they will try to save as much as possible and negotiate with you and say there is no higher Paige than offered to you but don’t settle for less and ask ...
  • Q2. Introduction round introduce yourself
  • Q3. Same as above introduction round introduce yourself
  • Q4. Basic questions about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Appraisals are not good or as per market standards management does not follow their own policies the managers from some departments and management people don’t focus on you there are some advantages too but fairly less compared to disadvantages avoid working here if you want a workplace that wants their employee to excel only specific departments and certain people in management are good.

Exotel Interview FAQs

How many rounds are there in Exotel Product Support Specialist interview?
Exotel interview process usually has 5 rounds. The most common rounds in the Exotel interview process are One-on-one Round, Technical and Assignment.
How to prepare for Exotel Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exotel. The most common topics and skills that interviewers at Exotel expect are Customer Support Operations, Product Support, Software Support, Account Management and Communication Skills.
What are the top questions asked in Exotel Product Support Specialist interview?

Some of the top questions asked at the Exotel Product Support Specialist interview -

  1. Finally you would be interviewed by the head of customer support. Here you woul...read more
  2. Knowledge and Skills Questionna...read more
  3. Personal Questionnar...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

Ameyo Interview Questions
3.4
 • 18 Interviews
MyOperator Interview Questions
3.5
 • 16 Interviews
CyberArk Interview Questions
3.8
 • 12 Interviews
Knowlarity Interview Questions
4.2
 • 11 Interviews
Narvar India Interview Questions
3.4
 • 11 Interviews
PlanSource Interview Questions
3.7
 • 10 Interviews
Vanenburg Interview Questions
3.9
 • 10 Interviews
View all
Exotel Product Support Specialist Salary
based on 9 salaries
₹6.5 L/yr - ₹8.5 L/yr
15% more than the average Product Support Specialist Salary in India
View more details

Exotel Product Support Specialist Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

4.0

Salary

2.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Customer Success Manager
32 salaries
unlock blur

₹6 L/yr - ₹17.5 L/yr

Product Manager
25 salaries
unlock blur

₹20 L/yr - ₹28 L/yr

Product Support Engineer
24 salaries
unlock blur

₹4.9 L/yr - ₹8.5 L/yr

Senior Customer Success Manager
17 salaries
unlock blur

₹12.5 L/yr - ₹25 L/yr

Senior Product Manager
14 salaries
unlock blur

₹22.5 L/yr - ₹25 L/yr

Explore more salaries
Compare Exotel with

Knowlarity

4.2
Compare

MyOperator

3.5
Compare

Ozonetel Systems

4.1
Compare

Ameyo

3.4
Compare
Did you find this page helpful?
Yes No
write
Share an Interview