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Exotel Product Support Specialist Interview Questions and Answers
Updated
21 Apr 2022
Exotel Product Support Specialist Interview Experiences
1 interview found
Anonymous
I applied via Approached by Company and was interviewed in Mar 2022. There were 5 interview rounds.
Round 1 - One-on-one
(1 Question)
- Q1. Personal Questionnaries
- Ans. They would ask about your current job description like working time, Current CTC, Expected CTC, etc
Answered
Anonymously
Add your answer
Round 2 - Technical
(1 Question)
- Q1. Knowledge and Skills Questionnaire
- Ans. In this round you would be asked about your skills, current role description, product knowledge and other related queries.
Answered
Anonymously
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Round with support manager
- Ans. This would be your personaltiy based round where you would be questioned about your working experiences, reason of job change, how would you react in multiple situations.
Answered
Anonymously
Add your answer
Round 4 - Assignment
You'll be asked to prepare a presentation based on their product use cases and all
Round 5 - One-on-one
(1 Question)
- Q1. Finally you would be interviewed by the head of customer support. Here you would be questionaed about ecerything discussed so far.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You'll not be updated about your status on your interview until you ask for it. The process was very slow and unreliable. They had rejected me without giving any valid reason after processing all their interviews.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.
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Interview questions from similar companies
Shubham
Interview Questionnaire
3 Questions
- Q1. Based on API coding Round
- Q2. Designing + project
- Q3. HR
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Round: Test
Experience: 30 MCQ questions testing basic logical reasoning, quantitative aptitude, analytical skills.
2 coding questions --I skipped 1st that was a mistake as it was the easiest. Basic array adhoc question.
2nd-greedy algorithm based find number of platforms for a train schedule.
1 API coding on trie data structure. Functions were all there. Problem--Given a word with a letter missing...find and print possible words from the dictionary. for example--
Input- dristisofts 5
Output- drishtisofts
drisetisofts
1 debugging question-toughest of them all for me...2d-matrix find the rectangle with largest sum.
Tips: Basic Level of Questions for me. I never explicitly prepared for those. Doable.
Try both 1st and 2nd...they will be easy...C and java are only possible languages given so can't use stl.
API will be easy only lengthy...don't panic...
If you have time, you will try 4th.
Duration: 180 minutes
Total Questions: 34
Round: Test
Experience: Completely networking based problem. based on TCP protocol. packets are being dropped and changed find a way to stop it. I was able to pass all test cases. (they were having some internal problems with there test cases).
Tips: Exciting round. Use re-transmission and sequence id and hash coding. Focus on everything. Interviews will be based on these.
Duration: 60 minutes
Total Questions: 1
Round: Test
Experience: N=4. find errors and generalise for N.
Tips: Easy-peasy.
Duration: 60 minutes
Total Questions: 1
Round: Technical Interview
Experience: Lovely experience. Duration -2hours. Interviewer was a chill guy. Interview started with some light moments and we discussed about my experience with the company I did my internship with. Then there was questioning about what I did in my API coding round. I was asked to explain point by point about how I understood the problem and how I solved it. Then he started grilling me on questions based on it. One by one questions were put in some way that I had to revisit everything what I learnt in my 2nd year about transmission protocol. Everything, starting with what was the hash code used to how the window size is decided and how to reduce traffic by sending cumulative ack.
Tips: Better prepare networking before coming. Everything, every exception.
Round: Technical Interview
Experience: I was asked to tell any two of my projects. And this is where I think I got an edge over others. My resume was filled with many projects and we discussed two of my most recent projects. I had learnt about Oauth protocol and RESTful APIs so we discussed about it. Then there was this problem about a company visiting for campus recruiting wanting to conduct a test on Hackerearth + what if lights went off and students want to continue where they had left --the problem was to design a databse based on these conditions and then some questions were asked on the database I had made. Finally there was an interview scheduling problem.50 students. 3 rounds(1->P1,P2 2->P2,P3 3->P4). design an algorithm to conduct the interviews taking minimum time to process all 50 students.
Tips: Prepare your projects and DBMS as well. Be confident, build approaches to tackle problems and try finding loopholes in it and then work on those. They will be focussing more on how you will tackle a general problem and not the solution.
Round: HR Interview
Experience: Introductions with family background. Psychometric test. and then I was told to ask about the company. Interviewer was very cool.
Tips: Easy - peasy.
General Tips: Do away with any nervousness. The interviewers will be extremely friendly. Just do your best. If you know it, it isn't that hard. Hints would be given. They just test your approach and knowledge of the subject.
Skill Tips: TCP concepts and socket programming. Projects on that would be lovely.
Skills: Networking, DBMS
College Name: NIT Jalandhar
Funny Moments: The interview was held in guest rooms lying down on bed. I was even asked to take rest and sleep for an hour before interviews alongside their bed.
Experience: 30 MCQ questions testing basic logical reasoning, quantitative aptitude, analytical skills.
2 coding questions --I skipped 1st that was a mistake as it was the easiest. Basic array adhoc question.
2nd-greedy algorithm based find number of platforms for a train schedule.
1 API coding on trie data structure. Functions were all there. Problem--Given a word with a letter missing...find and print possible words from the dictionary. for example--
Input- dristisofts 5
Output- drishtisofts
drisetisofts
1 debugging question-toughest of them all for me...2d-matrix find the rectangle with largest sum.
Tips: Basic Level of Questions for me. I never explicitly prepared for those. Doable.
Try both 1st and 2nd...they will be easy...C and java are only possible languages given so can't use stl.
API will be easy only lengthy...don't panic...
If you have time, you will try 4th.
Duration: 180 minutes
Total Questions: 34
Round: Test
Experience: Completely networking based problem. based on TCP protocol. packets are being dropped and changed find a way to stop it. I was able to pass all test cases. (they were having some internal problems with there test cases).
Tips: Exciting round. Use re-transmission and sequence id and hash coding. Focus on everything. Interviews will be based on these.
Duration: 60 minutes
Total Questions: 1
Round: Test
Experience: N=4. find errors and generalise for N.
Tips: Easy-peasy.
Duration: 60 minutes
Total Questions: 1
Round: Technical Interview
Experience: Lovely experience. Duration -2hours. Interviewer was a chill guy. Interview started with some light moments and we discussed about my experience with the company I did my internship with. Then there was questioning about what I did in my API coding round. I was asked to explain point by point about how I understood the problem and how I solved it. Then he started grilling me on questions based on it. One by one questions were put in some way that I had to revisit everything what I learnt in my 2nd year about transmission protocol. Everything, starting with what was the hash code used to how the window size is decided and how to reduce traffic by sending cumulative ack.
Tips: Better prepare networking before coming. Everything, every exception.
Round: Technical Interview
Experience: I was asked to tell any two of my projects. And this is where I think I got an edge over others. My resume was filled with many projects and we discussed two of my most recent projects. I had learnt about Oauth protocol and RESTful APIs so we discussed about it. Then there was this problem about a company visiting for campus recruiting wanting to conduct a test on Hackerearth + what if lights went off and students want to continue where they had left --the problem was to design a databse based on these conditions and then some questions were asked on the database I had made. Finally there was an interview scheduling problem.50 students. 3 rounds(1->P1,P2 2->P2,P3 3->P4). design an algorithm to conduct the interviews taking minimum time to process all 50 students.
Tips: Prepare your projects and DBMS as well. Be confident, build approaches to tackle problems and try finding loopholes in it and then work on those. They will be focussing more on how you will tackle a general problem and not the solution.
Round: HR Interview
Experience: Introductions with family background. Psychometric test. and then I was told to ask about the company. Interviewer was very cool.
Tips: Easy - peasy.
General Tips: Do away with any nervousness. The interviewers will be extremely friendly. Just do your best. If you know it, it isn't that hard. Hints would be given. They just test your approach and knowledge of the subject.
Skill Tips: TCP concepts and socket programming. Projects on that would be lovely.
Skills: Networking, DBMS
College Name: NIT Jalandhar
Funny Moments: The interview was held in guest rooms lying down on bed. I was even asked to take rest and sleep for an hour before interviews alongside their bed.
Interview Preparation Tips
Round: Test
Experience: The online test had two sections. First had simple objective aptitude questions.
The other section had coding problems.
There were 4 questions.
Two were adhoc problems.
In the other two we had to add code to solve the problem.
I did well in the objective section and did 3 of the coding problems.
Duration: 180 minutes
Round: Test
Experience: We were given code of n-queen problem which had some errors in it.
We were given the task to correct the code and explain it.
I did it well in time.
Duration: 30 minutes
Round: Test
Experience: In this round we were given a problem statement.
What we had to do was to implement a client and server side.
Basic code was given.
What we had to do was to implement code that could detect message alteration or if there was a packet drop.
Round: Technical Interview
Experience: This round went for almost 2 hours.
It was more of a discussion. It was on the developer's coding round. The interviewer was very cool. He tested all my knowledge about networking. The discussion on the software model went on and he kept on giving me more and more exception conditions which I had to solve for the problem.
Round: Technical Interview
Experience: This round also went for another 2 hours.
The interviewer asked me to pick any 2 of my projects and explain it to him.
After I explained the projects he gave me a question on DP.
It was also more of a discussion. I wasn't able to give him the correct answer in the end.
Round: HR Interview
Experience: It was a very cool round. He asked me to fill in a form and asked me if I had any queries about the company.
Then he asked me some basic HR questions. This round was like a formality not a elimination round.
Skills:
College Name: NIT Jalandhar
Experience: The online test had two sections. First had simple objective aptitude questions.
The other section had coding problems.
There were 4 questions.
Two were adhoc problems.
In the other two we had to add code to solve the problem.
I did well in the objective section and did 3 of the coding problems.
Duration: 180 minutes
Round: Test
Experience: We were given code of n-queen problem which had some errors in it.
We were given the task to correct the code and explain it.
I did it well in time.
Duration: 30 minutes
Round: Test
Experience: In this round we were given a problem statement.
What we had to do was to implement a client and server side.
Basic code was given.
What we had to do was to implement code that could detect message alteration or if there was a packet drop.
Round: Technical Interview
Experience: This round went for almost 2 hours.
It was more of a discussion. It was on the developer's coding round. The interviewer was very cool. He tested all my knowledge about networking. The discussion on the software model went on and he kept on giving me more and more exception conditions which I had to solve for the problem.
Round: Technical Interview
Experience: This round also went for another 2 hours.
The interviewer asked me to pick any 2 of my projects and explain it to him.
After I explained the projects he gave me a question on DP.
It was also more of a discussion. I wasn't able to give him the correct answer in the end.
Round: HR Interview
Experience: It was a very cool round. He asked me to fill in a form and asked me if I had any queries about the company.
Then he asked me some basic HR questions. This round was like a formality not a elimination round.
Skills:
College Name: NIT Jalandhar
Interview Questionnaire
2 Questions
- Q1. What do you want to do in future?
- Ans.
I want to become a technical lead and work on innovative projects.
I plan to gain more experience in software development and project management.
I want to learn new technologies and keep up with industry trends.
I hope to mentor and guide junior developers to help them grow in their careers.
I aspire to work on projects that have a positive impact on society.
- Q2. Where do you see yourself in the next 10 years?
- Ans.
In 10 years, I see myself as a senior software developer leading a team of developers to create innovative solutions.
Leading a team of developers to create innovative solutions
Continuing to learn and stay up-to-date with new technologies
Mentoring junior developers
Contributing to open-source projects
Attending and speaking at tech conferences
Answered by
AI
Add your answer
Answered by
AI
Add your answer
Interview Preparation Tips
Round: Test
Experience: Moderate stuff was there, not very difficult to crack.
Tips: Just try to stay cool and solve the questions.
Duration: 90 min minutes
Total Questions: 50-60
Round: Test
Experience: There were 3 coding questions.
One of them was from linked-list (a simple one)
And another was from the tree (to be solved by recursion and this one was also easy)
And the last question was from Dynamic Programming (moderate difficulty)
Tips: Solve the two easy questions with the best possible algorithm that you can.
And if you are able to solve the last one then its ok otherwise don't leave it, atleast write some lines of code.
And I would like to suggest geeksforgeeks for the preparation of this coding round.
Duration: 90 min minutes
Total Questions: 3
Round: Test
Experience: I was given 2 questions with their codes (one of them was of 100 lines and another code was about 250 lines).
Both the codes were having some errors and we have to rectify them.
First of all I was asked to understand the given codes and draw a flow chart describing the algorithm of the code.
And then I was asked to find out the errors in the given code.
Tips: Just stick to the code.
This round was not that much easy as the previous ones.
You have to stick to the code till the last.
Duration: 3 hours minutes
Total Questions: 2
Round: Test
Experience: I was given some APIs of a server and I have to write a client program that uses these APIs to design a game for knight-moves in a 8X8 chess board.
Tips: The main issue was there in synchronising the client requests to the server.
You must have the basic knowledge of server-client programs.
Duration: 3 hours minutes
Total Questions: 1
Round: Technical Interview
Experience: I don't remember the questions but this round was not so difficult as the last two rounds.
There were simple technical questions related to what you have done in your internship and basic OS,DBMS.
Tips: Stay calm and look relaxed.
Round: HR Interview
Experience: Most of the questions were about my family background.
Tips: Just keep calm and smiling.
Don't try to over-react and the most important thing is be yourself.
General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skill Tips: Follow geeksforgeeks and do practise the server-client programs.
Skills: Coding, Client-Server Programs, Aptitude , OS basics, OOPs, DBMS, Reasoning skills
College Name: NIT DURGAPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.
Experience: Moderate stuff was there, not very difficult to crack.
Tips: Just try to stay cool and solve the questions.
Duration: 90 min minutes
Total Questions: 50-60
Round: Test
Experience: There were 3 coding questions.
One of them was from linked-list (a simple one)
And another was from the tree (to be solved by recursion and this one was also easy)
And the last question was from Dynamic Programming (moderate difficulty)
Tips: Solve the two easy questions with the best possible algorithm that you can.
And if you are able to solve the last one then its ok otherwise don't leave it, atleast write some lines of code.
And I would like to suggest geeksforgeeks for the preparation of this coding round.
Duration: 90 min minutes
Total Questions: 3
Round: Test
Experience: I was given 2 questions with their codes (one of them was of 100 lines and another code was about 250 lines).
Both the codes were having some errors and we have to rectify them.
First of all I was asked to understand the given codes and draw a flow chart describing the algorithm of the code.
And then I was asked to find out the errors in the given code.
Tips: Just stick to the code.
This round was not that much easy as the previous ones.
You have to stick to the code till the last.
Duration: 3 hours minutes
Total Questions: 2
Round: Test
Experience: I was given some APIs of a server and I have to write a client program that uses these APIs to design a game for knight-moves in a 8X8 chess board.
Tips: The main issue was there in synchronising the client requests to the server.
You must have the basic knowledge of server-client programs.
Duration: 3 hours minutes
Total Questions: 1
Round: Technical Interview
Experience: I don't remember the questions but this round was not so difficult as the last two rounds.
There were simple technical questions related to what you have done in your internship and basic OS,DBMS.
Tips: Stay calm and look relaxed.
Round: HR Interview
Experience: Most of the questions were about my family background.
Tips: Just keep calm and smiling.
Don't try to over-react and the most important thing is be yourself.
General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skill Tips: Follow geeksforgeeks and do practise the server-client programs.
Skills: Coding, Client-Server Programs, Aptitude , OS basics, OOPs, DBMS, Reasoning skills
College Name: NIT DURGAPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.
I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Questions are general tell me something about yourself etc etc..
- Q2. The Panel had 4 people and they throw questions one after another in series,
- Q3. They will give you scenarios and will analyse your thought process and functional knowledge
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Stay calm and focused listen carefully summarize the question to clear gap in understanding and articulate your answers well. rest will be easy
Prasad Ashok Ajmire
Interview experience
Bad
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.
Round 1 - Technical
(1 Question)
- Q1. List tuple python memory management Codig question RestAPIs HTTP methods State Management UI
Add your answer
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.
Round 1 - Technical
(1 Question)
- Q1. Implement readers-writer lock
Add your answer
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical
(1 Question)
- Q1. What is VTable and VPtr
- Ans.
VTable is a table of function pointers used in object-oriented programming to implement polymorphism. VPtr is a pointer to the VTable.
VTable is used to store pointers to virtual functions in a class.
VPtr points to the VTable of an object to enable dynamic dispatch of virtual functions.
VTable and VPtr are used in C++ to implement polymorphism and dynamic binding.
Answered by
AI
Add your answer
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected
I applied via Naukri.com
Round 1 - Technical
(1 Question)
- Q1. Technical questions that includes coding as well
Add your answer
Round 2 - Technical
(1 Question)
- Q1. Technical and Managerial discussion
Add your answer
Round 3 - HR
(1 Question)
- Q1. Salary discussion
Add your answer
I applied via Naukri.com and was interviewed before Feb 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. 2 technical rounds, 1 psychometric test, then Manager and HR rounds, basic question on java 7 and java 8,interface and class, DS questions like linkedList reverse and adding nodes to linkedList, Hashmap, ...
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Java basics should be clear and brushed up, be calm and confident while giving your answers.
Contribute & help others!
You can choose to be anonymous
Exotel Interview FAQs
How many rounds are there in Exotel Product Support Specialist interview?
Exotel interview process usually has 5 rounds. The most common rounds in the Exotel interview process are One-on-one Round, Technical and Assignment.
How to prepare for Exotel Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exotel. The most common topics and skills that interviewers at Exotel expect are Customer Support Operations, Product Support, Software Support, Account Management and Communication Skills.
What are the top questions asked in Exotel Product Support Specialist interview?
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