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Exotel Product Support Specialist Interview Questions and Answers
Updated
21 Apr 2022
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Anonymous
I applied via Approached by Company and was interviewed in Mar 2022.
5 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Personal Questionnaries View Answers (1)
2
Technical Round (1 Question)
- Q1. Knowledge and Skills Questionnaire View Answers (1)
3
One-on-one Round (1 Question)
- Q1. Round with support manager View Answers (1)
4
Assignment Round
You'll be asked to prepare a presentation based on their product use cases and all
5
One-on-one Round (1 Question)
- Q1. Finally you would be interviewed by the head of customer support. Here you would be questionaed about ecerything discussed so far. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You'll not be updated about your status on your interview until you ask for it. The process was very slow and unreliable. They had rejected me without giving any valid reason after processing all their interviews.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.
So far it was the worst interview with Exotel. I recommend not to waste time over here instead apply for better opportunities.
With the interview perspective, I would say people are not much interested working here.
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Exotel Interview FAQs
How many rounds are there in Exotel Product Support Specialist interview?
Exotel interview process usually has 5 rounds. The most common rounds in the Exotel interview process are One-on-one Round, Technical and Assignment.
How to prepare for Exotel Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exotel. The most common topics and skills that interviewers at Exotel expect are Customer Support Operations, Product Support, Software Support, Account Management and Communication Skills.
What are the top questions asked in Exotel Product Support Specialist interview?
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16%
more
than the average Product Support Specialist Salary in India
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Exotel Product Support Specialist Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Success Manager
29
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|  ₹10.2 L/yr - ₹23.1 L/yr |
|
Product Manager
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| ₹16 L/yr - ₹29 L/yr |
|
Product Support Engineer
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salaries
| ₹4.9 L/yr - ₹8.5 L/yr |
|
Senior Customer Success Manager
17
salaries
| ₹12.5 L/yr - ₹25 L/yr |
|
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14
salaries
| ₹13.2 L/yr - ₹17.7 L/yr |
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