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Exotel Senior Customer Success Manager salaries in India (Updated 2025)

Annual salary range
6 - 13 years exp.
₹12.5 Lakhs - ₹25 Lakhs
Salary of majority employees
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Fixed (87%)
₹16.7 Lakhs
Variable (13%)
₹2.5 Lakhs
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11% less than the average Senior Customer Success Manager Salary in Software Product Companies for 6 - 13 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Success Manager Salary
6 - 13 years exp. (10 salaries)
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₹12.5 L/yr - ₹25 L/yr

Engineering - Software & QA
Senior Customer Success Manager Salary
8 - 9 years exp. (AmbitionBox Estimate)
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₹16 L/yr - ₹20.2 L/yr

Last Updated: 12 Feb 2025

Companies similar to Exotel for Senior Customer Success Manager

Company name Avg Annual Salary Open Jobs
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Ameyo Senior Customer Success Manager Salary

3 - 14 years exp. (4 salaries)

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₹8.1 L/yr - ₹23.5 L/yr

arrow icon 15% less
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₹22 L/yr - ₹25.4 L/yr

arrow icon 21% more
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Unbxd Senior Customer Success Manager Salary

6 - 9 years exp. (6 salaries)

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₹25 L/yr - ₹33 L/yr

arrow icon 44% more
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₹6.6 L/yr - ₹12 L/yr

arrow icon 53% less
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Oracle Senior Customer Success Manager Salary

5 - 18 years exp. (30 salaries)

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₹16 L/yr - ₹38.6 L/yr

arrow icon 48% more

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Senior Customer Success Manager salary at Exotel ranges between ₹12.5 Lakhs to ₹25 Lakhs per year for employees with experience between 6 years to 13 years. Salary estimates are based on 17 latest salaries received from various employees of Exotel.

Latest annual salaries shared by Exotel Senior Customer Success Manager

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11 years exp.
6d ago
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13 years exp.
2mo ago
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9 years exp.
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6 years exp.
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7 years exp.
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7 years exp.
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7 years exp.
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9 years exp.
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13 years exp.

Experience wise Exotel Senior Customer Success Manager salaries

Last Updated: 12 Feb 2025

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹12.5 L/yr - ₹31.5 L/yr
7 years  (4 salaries)

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₹15 L/yr - ₹20.1 L/yr
8 years (AmbitionBox Estimate)

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₹16 L/yr - ₹21 L/yr
9 years  (4 salaries)

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₹17.6 L/yr - ₹21 L/yr
10 years (AmbitionBox Estimate)

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₹18 L/yr - ₹35 L/yr
View all

Similar Designation salaries in Exotel

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₹6 L/yr - ₹17.55 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr
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₹21.62 L/yr - ₹26 L/yr
Sales Manager Salary
(12 salaries)
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₹20 L/yr - ₹28 L/yr
Team Manager Salary
(AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.6 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.1 L/yr
Business Analyst Salary
(AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr
Team Lead Salary
(4 salaries)
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₹13.8 L/yr - ₹28 L/yr

Top skills at Exotel for Senior Customer Success Manager

Customer Engagement CRM Key Account Management Software Configuration Management Salesforce Marketing Automation Telecom Strategic Planning Product Marketing Interpersonal Skills Strategy consulting Account Management Customer Engagement Customer Experience Lead Generation

Salary related reviews for Exotel

4.5

Rated by 2 employees for salary & benefits

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 02 Nov 2023

4.0
 for  Salary and Benefits

Likes

Salary on time, tech stack is now good and new

  • Salary - Good
  • +2 more

Dislikes

Job security is problem, a lot of changes happen in development which result in confusion to what actually needs to develop as their is no much clearity what actually needs to be developed

read more
  • Job security - Bad
  • +2 more

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 27 Jul 2023

3.0
 for  Salary and Benefits

Likes

Good Salary above market standards. People are nice.

Dislikes

Management, since they don’t have vision for company. Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if culturally they don’t improve themselves.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 04 Feb 2023

4.0
 for  Salary and Benefits

Likes

1. Good Salary and medical coverage. 2. It’s a Startup so good learning opportunities as you have to do everything from scratch.

read more
  • Salary - Good
  • +1 more

Dislikes

1. No work life balance, and management isn’t concerned about this, you are expected to work day and night. 2. Management is not clear on future roadmap of company, someday they will come up with plan to double the workforce and next quarter they will start reducing workforce. 3. No appreciation for good talent. 4. No innovation, working on legacy and open source tech. 5. Company is not concerned on data security and performance.

read more
  • Job security - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 07 Jan 2024

4.0
 for  Salary and Benefits

Likes

Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired. The company was burning a lot of cash now as per news exotel has just started making profit in the books. Thought from a learning, innovation and growth perspective few roles are good. Free Lunch Good Collaboration Culture.

read more
  • Salary - Good

Dislikes

Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship. Moreover the ring fencing of accounts among sales AM has done some injustice that few AM got good set of accounts and some are still struggling with those set of accounts. Job Security was the horrible at one point of time so people left with anxiety and eventually a lot man power left the job.

read more
  • Job security - Poor
  • +1 more

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 20 Jun 2024

4.0
 for  Salary and Benefits

Likes

The kind of accounts you handle teaches you alot about the industry and you can become a pro. But if your accounts are not happening then it's tough.

read more
  • Salary - Good
  • +2 more

Dislikes

You have to learn everything by yourself and you may not find opportunities to learn. Ultimately you will be blamed if you are not upgraded or qualified enough with the ocean of products.

read more
  • Promotions - Poor
see more salary related reviews

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Exotel Senior Customer Success Manager Salary FAQs

What is the salary of Senior Customer Success Manager at Exotel?
Senior Customer Success Manager salary at Exotel in India ranges between ₹12.5 Lakhs to ₹25.0 Lakhs for experience between 6 years to 13 years. According to our estimates it is 11% less than the average Senior Customer Success Manager Salary in India. Salary estimates are based on 17 latest salaries received from various employees of Exotel India.
How does the salary of a Senior Customer Success Manager at Exotel India compare with the average salary range for this job?
The average salary of a Senior Customer Success Manager at Exotel is 11% less than the average salary of a Senior Customer Success Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Success Manager at Exotel?
Customer Engagement, CRM, Key Account Management, Software Configuration Management and Salesforce are some of the popular skills required to work as a Senior Customer Success Manager at Exotel India.
Which similar companies are paying more than Exotel to a Senior Customer Success Manager in India?
  • Oracle Senior Customer Success Manager Salary - ₹16.0 Lakhs to ₹38.6 Lakhs per year
  • Unbxd Senior Customer Success Manager Salary - ₹25.0 Lakhs to ₹33.0 Lakhs per year
  • Tata Communications Senior Customer Success Manager Salary - ₹22.0 Lakhs to ₹25.4 Lakhs per year
What is the salary of a Senior Customer Success Manager in companies similar to Exotel in India?
  • Ameyo Senior Customer Success Manager Salary - ₹8.1 Lakhs to ₹23.5 Lakhs per year
  • KEKA TECHNOLOGIES Senior Customer Success Manager Salary - ₹6.6 Lakhs to ₹12.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Success Manager at Exotel in India?
The estimated take-home salary of a Senior Customer Success Manager at Exotel ranges between ₹1,27,448 per month to ₹1,31,696 per month in India. The take-home salary calculation is based on the average Exotel Senior Customer Success Manager salary in India which ranges between ₹12.5 Lakhs to ₹25.0 Lakhs per year for employees with experience between 6 years to 13 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Success Manager at Exotel?
According to AmbitionBox, 70% of the Exotel Senior Customer Success Managers reported a notice period of 2 Months, 20% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 20 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Exotel Senior Customer Success Manager salary in India ranges between ₹12.5 Lakhs to ₹25 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 17 Exotel latest salaries received from various employees of Exotel.