Exotel Customer Success Manager Salaries by 30+ Employees (Updated 2025)

0 - 8 years exp.

₹6 Lakhs - ₹17.6 Lakhs

Salary of majority employees

Fixed (86%)

₹10.8 Lakhs

Variable (14%)

₹1.7 Lakh

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6% less than the average Customer Success Manager Salary in Software Product Companies for 0 - 8 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Success Manager Salary 2 - 8 years exp. (11 salaries)	Unlock ₹10.2 L/yr - ₹22.6 L/yr
Marketing & Communication Customer Success Manager Salary 0 - 2 years exp. (AmbitionBox Estimate)	Unlock ₹6 L/yr - ₹12.8 L/yr
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Consulting Customer Success Manager Salary 4 - 6 years exp. (AmbitionBox Estimate)	Unlock ₹10.8 L/yr - ₹15 L/yr
Sales & Business Development Customer Success Manager Salary 4 years exp. (AmbitionBox Estimate)	Unlock ₹11 L/yr - ₹14.3 L/yr

Last Updated: 23 Oct 2024

Companies similar to Exotel for Customer Success Manager

Company name	Avg Annual Salary	Open Jobs
Knowlarity Customer Success Manager Salary 7 - 10 years exp. (5 salaries)	Unlock ₹12 L/yr - ₹14.2 L/yr 1% less
MyOperator Customer Success Manager Salary 3 - 8 years exp. (7 salaries)	Unlock ₹4.6 L/yr - ₹9.6 L/yr 45% less
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Ameyo Customer Success Manager Salary 12 - 17 years exp. (6 salaries)	Unlock ₹20.5 L/yr - ₹30.6 L/yr 111% more
Tata Communications Customer Success Manager Salary 2 - 16 years exp. (96 salaries)	Unlock ₹4.4 L/yr - ₹19 L/yr 12% less
Azuga Telematics Customer Success Manager Salary 7 - 11 years exp. (4 salaries)	Unlock ₹6 L/yr - ₹11.3 L/yr 30% less
Unbxd Customer Success Manager Salary 3 - 7 years exp. (4 salaries)	Unlock ₹14 L/yr - ₹26 L/yr 38% more
Agile CRM Customer Success Manager Salary 6 - 11 years exp. (3 salaries)	Unlock ₹8 L/yr - ₹9.4 L/yr 31% less
Flixstock Customer Success Manager Salary 3 - 4 years exp. (3 salaries)	Unlock ₹6 L/yr - ₹10.5 L/yr 34% less

Customer Success Manager salary at Exotel ranges between ₹6 Lakhs to ₹17.6 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 32 latest salaries received from various employees of Exotel.

Latest annual salaries shared by Exotel Customer Success Manager

3mo ago

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5 years exp.

4mo ago

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8 years exp.

5mo ago

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7 years exp.

6mo ago

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4 years exp.

7mo ago

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4 years exp.

8mo ago

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6 years exp.

10mo ago

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2 years exp.

10mo ago

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5 years exp.

10mo ago

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2 years exp.

1y ago

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4 years exp.

Experience wise Exotel Customer Success Manager salaries

Last Updated: 23 Oct 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹6 L/yr - ₹18.4 L/yr
1 year (AmbitionBox Estimate)	Unlock ₹4.3 L/yr - ₹12 L/yr
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2 years (6 salaries)	Unlock ₹6 L/yr - ₹14 L/yr
3 years (5 salaries)	Unlock ₹10.4 L/yr - ₹16.5 L/yr
4 years (7 salaries)	Unlock ₹10.9 L/yr - ₹20 L/yr
5 years (4 salaries)	Unlock ₹12.5 L/yr - ₹16.3 L/yr
6 years (4 salaries)	Unlock ₹10.2 L/yr - ₹15 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹5.6 L/yr - ₹25.2 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹5.9 L/yr - ₹23 L/yr

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Similar Designation salaries in Exotel

Customer Service Manager Salary

(AmbitionBox Estimate)

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₹12.2 L/yr - ₹15.5 L/yr

Senior Customer Success Manager Salary

(17 salaries)

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₹12.5 L/yr - ₹25.01 L/yr

Project Manager Salary

(9 salaries)

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₹21.62 L/yr - ₹26 L/yr

Sales Manager Salary

(12 salaries)

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₹20 L/yr - ₹28 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

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₹5.6 L/yr - ₹7.1 L/yr

Team Manager Salary

(AmbitionBox Estimate)

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₹9.9 L/yr - ₹12.6 L/yr

Business Analyst Salary

(AmbitionBox Estimate)

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₹9 L/yr - ₹11.5 L/yr

Team Lead Salary

(4 salaries)

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₹13.8 L/yr - ₹28 L/yr

Top skills at Exotel for Customer Success Manager

Account Management Contract Review Revenue Generation Cross Selling CRM CRM Customer Engagement Salesforce Project Management Consulting Key Account Management Continuous Improvement Enterprise Sales upselling Customer Engagement

Salary related reviews for Exotel

3.2

Rated by 2 employees for salary & benefits

Member Technical Staff in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 02 Nov 2023

4.0

for Salary and Benefits

Likes

Salary on time, tech stack is now good and new

Salary - Good

+2 more

Dislikes

Job security is problem, a lot of changes happen in development which result in confusion to what actually needs to develop as their is no much clearity what actually needs to be developed

Job security - Bad

+2 more

Finance Manager in New Delhi

Full Time

Finance & Accounting Department

3.0

• posted on 27 Jul 2023

3.0

for Salary and Benefits

Likes

Good Salary above market standards. People are nice.

Dislikes

Management, since they don’t have vision for company. Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if culturally they don’t improve themselves.

Skill development - Poor

+3 more

Engineer (working remotely)

Full Time

Engineering - Hardware & Networks Department

2.0

• posted on 04 Feb 2023

4.0

for Salary and Benefits

Likes

1. Good Salary and medical coverage. 2. It’s a Startup so good learning opportunities as you have to do everything from scratch.

Salary - Good

+1 more

Dislikes

1. No work life balance, and management isn’t concerned about this, you are expected to work day and night. 2. Management is not clear on future roadmap of company, someday they will come up with plan to double the workforce and next quarter they will start reducing workforce. 3. No appreciation for good talent. 4. No innovation, working on legacy and open source tech. 5. Company is not concerned on data security and performance.

Job security - Bad

+4 more

Manager Enterprise Sales in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

3.0

• posted on 07 Jan 2024

4.0

for Salary and Benefits

Likes

Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired. The company was burning a lot of cash now as per news exotel has just started making profit in the books. Thought from a learning, innovation and growth perspective few roles are good. Free Lunch Good Collaboration Culture.

Salary - Good

Dislikes

Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship. Moreover the ring fencing of accounts among sales AM has done some injustice that few AM got good set of accounts and some are still struggling with those set of accounts. Job Security was the horrible at one point of time so people left with anxiety and eventually a lot man power left the job.

Job security - Poor

+1 more

Project Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Mar 2024

3.0

for Salary and Benefits

Likes

Ameyo was good. Post merger with exotel it become hell.Ameyo management also behave like animal

Dislikes

If you do not have any option then you can go for this organization. They dont know Servent leadership. People are working in lobby.

Skill development - Bad

+5 more

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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Exotel Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Exotel?

Customer Success Manager salary at Exotel in India ranges between ₹6.0 Lakhs to ₹17.6 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 6% less than the average Customer Success Manager Salary in India. Salary estimates are based on 32 latest salaries received from various employees of Exotel India.

How does the salary of a Customer Success Manager at Exotel India compare with the average salary range for this job?

The average salary of a Customer Success Manager at Exotel is 6% less than the average salary of a Customer Success Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Success Manager at Exotel?

Account Management, Contract Review, Revenue Generation, Cross Selling and CRM are some of the popular skills required to work as a Customer Success Manager at Exotel India.

Which similar companies are paying more than Exotel to a Customer Success Manager in India?

Ameyo Customer Success Manager Salary - ₹20.5 Lakhs to ₹30.6 Lakhs per year
Unbxd Customer Success Manager Salary - ₹14.0 Lakhs to ₹26.0 Lakhs per year

What is the salary of a Customer Success Manager in companies similar to Exotel in India?

Knowlarity Customer Success Manager Salary - ₹12.0 Lakhs to ₹14.2 Lakhs per year
Tata Communications Customer Success Manager Salary - ₹4.4 Lakhs to ₹19.0 Lakhs per year
Azuga Telematics Customer Success Manager Salary - ₹6.0 Lakhs to ₹11.3 Lakhs per year
Agile CRM Customer Success Manager Salary - ₹8.0 Lakhs to ₹9.4 Lakhs per year
Flixstock Customer Success Manager Salary - ₹6.0 Lakhs to ₹10.5 Lakhs per year

What is the estimated take home salary of a Customer Success Manager at Exotel in India?

The estimated take-home salary of a Customer Success Manager at Exotel ranges between ₹88,314 per month to ₹90,632 per month in India. The take-home salary calculation is based on the average Exotel Customer Success Manager salary in India which ranges between ₹6.0 Lakhs to ₹17.6 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Success Manager at Exotel?

According to AmbitionBox, 52% of the Exotel Customer Success Managers reported a notice period of 2 Months, 43% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 21 responses on AmbitionBox in last 2 years.

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Exotel Customer Success Manager Salaries

Exotel Customer Success Manager salary in India ranges between ₹6 Lakhs to ₹17.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 32 Exotel latest salaries received from various employees of Exotel.