Exotel New Delhi Senior Customer Success Manager Salaries by 4 Employees

8 - 10 years exp.

₹18 Lakhs - ₹21 Lakhs

Avg. annual salary

Monthly In-hand Salary

19% less than the average Senior Customer Success Manager Salary in Software Product Companies for 8 - 10 years of experience

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Last Updated: 8 May 2024

Companies similar to Exotel for Senior Customer Success Manager in New Delhi

Exotel Senior Customer Success Manager Salary

8 - 10 years exp. (4 salaries)

₹18 L/yr - ₹21 L/yr

Company name	Avg Annual Salary	Open Jobs
Birdeye Senior Customer Success Manager Salary 6 - 12 years exp. (13 salaries)	₹11.5 L/yr - ₹21 L/yr 22% less
Rackspace Senior Customer Success Manager Salary 10 - 15 years exp. (7 salaries)	₹19 L/yr - ₹32 L/yr 29% more
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Adobe Senior Customer Success Manager Salary 8 - 17 years exp. (5 salaries)	₹30 L/yr - ₹55 L/yr 80% more
MoEngage Senior Customer Success Manager Salary 7 - 9 years exp. (5 salaries)	₹21 L/yr - ₹22 L/yr 11% more	1 job opening
Credgenics Senior Customer Success Manager Salary 5 - 7 years exp. (5 salaries)	₹18 L/yr - ₹28 L/yr 25% more

Senior Customer Success Manager salary at Exotel ranges between ₹18 Lakhs to ₹21 Lakhs per year for employees with experience between 8 years to 10 years. Salary estimates are based on 4 latest salaries received from various employees of Exotel.

Experience wise Exotel Senior Customer Success Manager salaries in New Delhi

Last Updated: 8 May 2024

Experience	Avg Annual Salary
8 years (AmbitionBox Estimate)	₹17.2 L/yr - ₹21.9 L/yr
9 years (AmbitionBox Estimate)	₹17.6 L/yr - ₹22.5 L/yr
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10 years (AmbitionBox Estimate)	₹18 L/yr - ₹23 L/yr

Top skills at Exotel for Senior Customer Success Manager

Customer Engagement CRM Key Account Management Software Configuration Management Salesforce Marketing Automation Telecom Strategic Planning Product Marketing Interpersonal Skills Strategy consulting Account Management Customer Engagement Customer Experience Lead Generation

Salary related reviews for Exotel

Member Technical Staff in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 02 Nov 2023

4.0

for Salary and Benefits

Likes

Salary on time, tech stack is now good and new

Salary - Good

+2 more

Dislikes

Job security is problem, a lot of changes happen in development which result in confusion to what actually needs to develop as their is no much clearity what actually needs to be developed

Job security - Bad

+2 more

Finance Manager in New Delhi

Full Time

Finance & Accounting Department

3.0

• posted on 27 Jul 2023

3.0

for Salary and Benefits

Likes

Good Salary above market standards. People are nice.

Dislikes

Management, since they don’t have vision for company. Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if culturally they don’t improve themselves.

Skill development - Poor

+3 more

Engineer (working remotely)

Full Time

Engineering - Hardware & Networks Department

2.0

• posted on 04 Feb 2023

4.0

for Salary and Benefits

Likes

1. Good Salary and medical coverage. 2. It’s a Startup so good learning opportunities as you have to do everything from scratch.

Salary - Good

+1 more

Dislikes

1. No work life balance, and management isn’t concerned about this, you are expected to work day and night. 2. Management is not clear on future roadmap of company, someday they will come up with plan to double the workforce and next quarter they will start reducing workforce. 3. No appreciation for good talent. 4. No innovation, working on legacy and open source tech. 5. Company is not concerned on data security and performance.

Job security - Bad

+4 more

Manager Enterprise Sales in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

3.0

• posted on 07 Jan 2024

4.0

for Salary and Benefits

Likes

Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired. The company was burning a lot of cash now as per news exotel has just started making profit in the books. Thought from a learning, innovation and growth perspective few roles are good. Free Lunch Good Collaboration Culture.

Salary - Good

Dislikes

Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship. Moreover the ring fencing of accounts among sales AM has done some injustice that few AM got good set of accounts and some are still struggling with those set of accounts. Job Security was the horrible at one point of time so people left with anxiety and eventually a lot man power left the job.

Job security - Poor

+1 more

Project Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Mar 2024

3.0

for Salary and Benefits

Likes

Ameyo was good. Post merger with exotel it become hell.Ameyo management also behave like animal

Dislikes

If you do not have any option then you can go for this organization. They dont know Servent leadership. People are working in lobby.

Skill development - Bad

+5 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Exotel Senior Customer Success Manager Salary FAQs

What is the salary of Senior Customer Success Manager at Exotel in New Delhi?

The average salary of a Senior Customer Success Manager at Exotel in New Delhi typically ranges from ₹18.0 Lakhs to ₹21.0 Lakhs per year, depending on experience (from 8 years to 10 years).

The top 10% of Senior Customer Success Manager in New Delhi at Exotel earn more than ₹21.0 Lakhs per year, and the top 1% earn over ₹21.0 Lakhs per year. Senior Customer Success Manager Salaries at Exotel can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Exotel employees in India.

What is the estimated take home salary of a Senior Customer Success Manager at Exotel in New Delhi?

The estimated take-home salary of a Senior Customer Success Manager at Exotel in New Delhi typically ranges from ₹1,30,607 to ₹1,35,275 per month. This is based on the average salary range of ₹18.0 Lakhs to ₹21.0 Lakhs per year for employees with experience ranging from 8 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Exotel. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Success Manager at Exotel in New Delhi?

To be a Senior Customer Success Manager at Exotel in New Delhi, the key skills required include:

- Customer Engagement
- CRM
- Key Account Management
- Software Configuration Management
- Salesforce

These skills are highly valued at Exotel and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Exotel for Senior Customer Success Manager in India?

Adobe	₹30.0 Lakhs to ₹55.0 Lakhs per year
Rackspace	₹19.0 Lakhs to ₹32.0 Lakhs per year
Credgenics	₹18.0 Lakhs to ₹28.0 Lakhs per year
MoEngage	₹21.0 Lakhs to ₹22.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Exotel, depending on the role and experience level.

What is the salary of a Senior Customer Success Manager in companies similar to Exotel in New Delhi?

The salary of a Senior Customer Success Manager at companies similar to Exotel in New Delhi varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Birdeye

₹11.5 Lakhs to ₹21.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Success Manager at Exotel in New Delhi?

The salary growth for a Senior Customer Success Manager at Exotel in New Delhi depends on factors such as experience, performance, and promotions. On average, a Senior Customer Success Manager in New Delhi can expect the following growth trajectory at Exotel:

Experience	Average Salary Range
8 years	₹17.2 Lakhs to ₹21.9 Lakhs per year
9 years	₹17.6 Lakhs to ₹22.5 Lakhs per year
10 years	₹18.0 Lakhs to ₹23.0 Lakhs per year

and so on.

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Exotel Senior Customer Success Manager Salaries in New Delhi

Exotel Senior Customer Success Manager salary in New Delhi ranges between ₹18 Lakhs to ₹21 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Exotel latest salaries received from various employees of Exotel.