Exotel Noida Senior Customer Success Manager Salaries by 3 Employees (Updated 2025)

8 - 9 years exp.

₹16 Lakhs - ₹19.8 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

22% less than the average Senior Customer Success Manager Salary in Software Product Companies for 8 - 9 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Engineering - Software & QA Senior Customer Success Manager Salary 8 - 9 years exp. (AmbitionBox Estimate)	₹16 L/yr - ₹17.6 L/yr
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Customer Success, Service & Operations Senior Customer Success Manager Salary 9 years exp. (AmbitionBox Estimate)	₹18 L/yr - ₹20.7 L/yr

Last Updated: 12 Mar 2025

Companies similar to Exotel for Senior Customer Success Manager in Noida

Exotel Senior Customer Success Manager Salary

8 - 9 years exp. (3 salaries)

₹16 L/yr - ₹19.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Adobe Senior Customer Success Manager Salary 3 - 12 years exp. (9 salaries)	₹13 L/yr - ₹32.2 L/yr 61% more
ClearTax Senior Customer Success Manager Salary 2 - 6 years exp. (4 salaries)	₹12.2 L/yr - ₹14 L/yr 32% less
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Provana Senior Customer Success Manager Salary 8 - 11 years exp. (4 salaries)	₹16 L/yr - ₹25.5 L/yr 6% more
SirionLabs Senior Customer Success Manager Salary 10 - 14 years exp. (3 salaries)	₹35 L/yr - ₹47.9 L/yr 96% more
Datability Solutions Senior Customer Success Manager Salary 9 years exp. (3 salaries)	₹16.2 L/yr - ₹20.7 L/yr 1% less

Senior Customer Success Manager salary at Exotel ranges between ₹16 Lakhs to ₹19.8 Lakhs per year for employees with experience between 8 years to 9 years. Salary estimates are based on 3 latest salaries received from various employees of Exotel.

Experience wise Exotel Senior Customer Success Manager salaries in Noida

Last Updated: 12 Mar 2025

Experience	Avg Annual Salary
8 years (AmbitionBox Estimate)	₹15.7 L/yr - ₹20 L/yr
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9 years (AmbitionBox Estimate)	₹16.1 L/yr - ₹20.6 L/yr

Top skills at Exotel for Senior Customer Success Manager

Customer Engagement CRM Key Account Management Software Configuration Management Salesforce Marketing Automation Telecom Strategic Planning Product Marketing Interpersonal Skills Strategy consulting Account Management Customer Engagement Customer Experience Lead Generation

Salary related reviews for Exotel

Member Technical Staff in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 02 Nov 2023

4.0

for Salary and Benefits

Likes

Salary on time, tech stack is now good and new

Salary - Good

+2 more

Dislikes

Job security is problem, a lot of changes happen in development which result in confusion to what actually needs to develop as their is no much clearity what actually needs to be developed

Job security - Bad

+2 more

Finance Manager in New Delhi

Full Time

Finance & Accounting Department

3.0

• posted on 27 Jul 2023

3.0

for Salary and Benefits

Likes

Good Salary above market standards. People are nice.

Dislikes

Management, since they don’t have vision for company. Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if culturally they don’t improve themselves.

Skill development - Poor

+3 more

Engineer (working remotely)

Full Time

Engineering - Hardware & Networks Department

2.0

• posted on 04 Feb 2023

4.0

for Salary and Benefits

Likes

1. Good Salary and medical coverage. 2. It’s a Startup so good learning opportunities as you have to do everything from scratch.

Salary - Good

+1 more

Dislikes

1. No work life balance, and management isn’t concerned about this, you are expected to work day and night. 2. Management is not clear on future roadmap of company, someday they will come up with plan to double the workforce and next quarter they will start reducing workforce. 3. No appreciation for good talent. 4. No innovation, working on legacy and open source tech. 5. Company is not concerned on data security and performance.

Job security - Bad

+4 more

Manager Enterprise Sales in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

3.0

• posted on 07 Jan 2024

4.0

for Salary and Benefits

Likes

Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired. The company was burning a lot of cash now as per news exotel has just started making profit in the books. Thought from a learning, innovation and growth perspective few roles are good. Free Lunch Good Collaboration Culture.

Salary - Good

Dislikes

Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship. Moreover the ring fencing of accounts among sales AM has done some injustice that few AM got good set of accounts and some are still struggling with those set of accounts. Job Security was the horrible at one point of time so people left with anxiety and eventually a lot man power left the job.

Job security - Poor

+1 more

Project Manager in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 17 Mar 2024

3.0

for Salary and Benefits

Likes

Ameyo was good. Post merger with exotel it become hell.Ameyo management also behave like animal

Dislikes

If you do not have any option then you can go for this organization. They dont know Servent leadership. People are working in lobby.

Skill development - Bad

+5 more

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

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Exotel Senior Customer Success Manager Salary FAQs

How the salary growth look like for a Senior Customer Success Manager at Exotel in Noida?

The salary growth for a Senior Customer Success Manager at Exotel in Noida depends on factors such as experience, performance, and promotions. On average, a Senior Customer Success Manager in Noida can expect the following growth trajectory at Exotel:

Experience	Average Salary Range
8 years	₹15.7 Lakhs to ₹20.0 Lakhs per year
9 years	₹16.1 Lakhs to ₹20.6 Lakhs per year

and so on.

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Exotel Senior Customer Success Manager Salaries in Noida

Exotel Senior Customer Success Manager salary in Noida ranges between ₹16 Lakhs to ₹19.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Exotel latest salaries received from various employees of Exotel.