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SPRINKLR

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3.2

based on 304 Reviews

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SPRINKLR Customer Success Manager Interview Questions and Answers

Updated 25 Sep 2024

3 interviews found

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Customer Success Manager Interview Questions

user image Sai Rakesh

posted on 25 Sep 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. The questions are based on CV/ past work
    Add Answer

Customer Success Manager Interview Questions

user image Anonymous

posted on 1 Jun 2024

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Jun 2023.

6 Interview Rounds

1

Aptitude Test Round

Test with 100 marks & passing of 23 I guess. Sections - Quant , DI & reasoning

2

Case Study Round

Case study on one of the product stratergy

3

One-on-one Round (2 Questions)

  • Q1. 1-1 with 2 Directors
    Add Answer
  • Q2. How will you negotiate for a renewal conversation
    Add Answer
4

One-on-one Round (1 Question)

  • Q1. 1-1 with 2 VPs
    Add Answer
5

Assignment Round

Final behavior assessment

6

HR Round (1 Question)

  • Q1. Salary negotiation
    Add Answer

Useful Resources

Customer Success Manager Interview Questions

user image Shrikar Kulkarni

posted on 24 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

5 Interview Rounds

1

Aptitude Test Round

Questions on profit loss., speed & time., and basic maths.,

25 questions with negative markings as well

17 needed to pass the test.

2

Technical Round (2 Questions)

  • Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon?
    View Answers (2)
  • Q2. Complete in depth knowledge of current org job role and work done till now
    View Answers (1)
3

Technical Round (2 Questions)

  • Q1. How do you resolve conflicts with customers
    View Answers (1)
  • Q2. Say a customer is trying to misuse the purpose of work but benefit customer as well as your company., what will you do?
    View Answers (1)
4

One-on-one Round (1 Question)

  • Q1. Ok with job role? Shift timings., type of work?
    View Answers (1)
5

HR Round (4 Questions)

  • Q1. What are your salary expectations?
    View Answers (1)
  • Q2. Share details of your previous job.
    View Answers (1)
  • Q3. Why are you looking for a change?
    View Answers (1)
  • Q4. Tell me about yourself.
    View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - They seek for a team-player who is willing to work late hours in US shifts., should be excellent in communication and written proficiency

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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SPRINKLR Interview FAQs

How many rounds are there in SPRINKLR Customer Success Manager interview?
SPRINKLR interview process usually has 4 rounds. The most common rounds in the SPRINKLR interview process are One-on-one Round, Aptitude Test and Technical.
How to prepare for SPRINKLR Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SPRINKLR. The most common topics and skills that interviewers at SPRINKLR expect are Social Media Marketing, Career Development, Account Management, CRM and Content Management.
What are the top questions asked in SPRINKLR Customer Success Manager interview?

Some of the top questions asked at the SPRINKLR Customer Success Manager interview -

  1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned up...read more
  2. Say a customer is trying to misuse the purpose of work but benefit customer as ...read more
  3. How do you resolve conflicts with custom...read more

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SPRINKLR Customer Success Manager Salary
based on 70 salaries
₹13.5 L/yr - ₹32.2 L/yr
74% more than the average Customer Success Manager Salary in India
View more details

SPRINKLR Customer Success Manager Reviews and Ratings

based on 6 reviews

2.1/5

Rating in categories

2.5

Skill development

1.3

Work-Life balance

3.2

Salary & Benefits

3.1

Job Security

1.6

Company culture

2.1

Promotions/Appraisal

2.2

Work Satisfaction

Explore 6 Reviews and Ratings
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