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Filter reviews by SPRINKLR Customer Success Manager Reviews
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What employees say about SPRINKLR?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
67% employees reported
No travel
100% employees reported
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Rated by Women
3 reviews
Rated by Men
4 reviews
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7 reviews found
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pathetic company. Nothing to like.
Dislikes
Worst leadership. primary class kids would do a better job.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Sprinkler has a company has a great employee benefits and payroll
- Salary - Good
Dislikes
The challenge with this role is that it is being managed by an experienced managers who have no concern for the teams well-being. You are expected to take all the dump from the manager with unrealistic expectations immensely impacting your work life. Balance employees are expected to work almost 24/7 by the managers. The managers expectation is only to pass on the message from higher leaders to front and employees acting as a postman with no vision goals or concern towards employees in the company culture. The criteria for promotion here is unfortunately the number of excel sheets you development maintain rather over the outcomes that you have delivered which impacts the companies growth. This role is quite hectic as you are expected to not only manage the role of CSM, but also that offer technical support, implementation, Consultant, product specialist, SDR and sales and many more leading to extreme level of exhaustion and health issues as the workload expected to manage as four times night of a normal CSM in other other Organization and you end up working day and night day and night to fulfil your managers, unrealistic expectations. Also as a CSM, the company doesn’t allow you to travel to client officers rather expected for you to maintain exceptional relationship by talking to client or 14 inch screen all the time as you expect which is not ideal for a CSM. Advice to job seekers has joined any role apart from product, success or customer success which are managed by these incompetent managers....Read More
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good exposure
- Job security - Good
Dislikes
Culture has gone down the drain. Leadership, Management and HR are pretty bad. HR has no power to intervene and the management has complete gunda raj.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Success Manager in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Compensation is good
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
Dislikes
Leadership is immature and atmosphere is toxic.
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Success Manager in Bangalore / Bengaluru
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Perks and salary Growth and promotion
- Salary - Good
- Job security - Good
- Promotions - Good
Dislikes
Work life balance Too many dynamic changes Leadership disconnect
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good initial salary at the time of hiring
Dislikes
Toxic culture
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their product is one of the best among all competitors and you get to work with some big name brands and high profile customers as a CSM
Dislikes
Everything from work life balance to their management, culture, appraisals. Extremely toxic environment
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Project Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very friendly and amazing colleagues
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Sometimes work life balance gets hit if it’s a critical customer
Work Details
Work policy: It's upto the employee
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company to mould a career and amazing culture
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work life balance is null and zero travel opportunities
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A lot of employee well-being initiatives, lot of ways to learn about the product, very innovative and creative environment
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
things changed a lot in last 2 years where a lot of employee goodies or compliments have been removed, overall work environment has become stressful, no more outings, no more employee get-togethers, parties have been reduced to zero. This job role has no limits, are supposed to do everything, play all the roles from sales, account management, support, specialist everything...
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team & department culture
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing at the moment
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Success Manager in Bangalore / Bengaluru
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Sprinklr goodies. Welcoming Kit - New Macbook Pro
Dislikes
Too high employee attrition. People leave within 1 year. New success management from Dell & MuSigma. Not from SaaS industry. Depreciating work culture. Difficult for new joiners. All good old people leaving.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
I work in customer success team in bangalore office key accounts. This is unstable job, changes happening too frequently and too much. Success management is new, they talk sweet but not trustworthy. Sprinklr use to be good.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Project Manager in Hyderabad / Secunderabad
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
everthing is interesting at the company
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
nothing is there for disliking the company
Project Manager in Mumbai
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No learning and lot of work load
- Salary - Good
Dislikes
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other SPRINKLR Reviews
Technical Program Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Free office food Cab shuttle service Latest tech stack Above average pay
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
Dislikes
Poor leadership Disastrous WLB Frequent management changes Low team morale and bonding
- Job security - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Production Analyst in Gurgaon / Gurugram
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really love the people around me in the office, since average age of all the employees in R&F would be just 3-4 years more than me. This allow me to talk to everyone closely and get the things done in the right time.
Dislikes
Issue is after a period of time you feel like you are struck, no progress in your career.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: Not a Mandatory work from Office, but at the same time its not decided that you should work hybrid. You have the flexibility of working from wherever you like. But also it depends on your team though.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Operations Engineer in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I can only te about noc team, because im. working in that team. You will get good exposure to the most highly demand tools.
- Job security - Good
Dislikes
1) less hike 2) no promotion ( the worst part for noc team member) 3) work life balance not there. 4) no appreciation
- Salary - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Product Engineer in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The salary is good and you get to work on production code right away
- Skill development - Good
Dislikes
There is lack of well defined workflows, feedback system is bad and the culture is too toxic in some teams (like mine)
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Communication Specialist in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Above industry salary, good medical facilities, good cafeteria and option to work hybrid.
- Salary - Good
Dislikes
Minimal growth options unless you are a fresher. Terribly unstable work environment as policies and focus keep changing every few months and a hire and fire policy to boot.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Product Consultant in Bangalore / Bengaluru
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst culture where your health with deteriorate and now one will give you anything for your hardwork. Appraisal and promotion are just for name sake and the policies can change whenever the leadership wants.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Principal Project Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Overall Rating
Senior Solution Consultant in Gurgaon / Gurugram
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Pathetic work conditions, no organization whatsoever in the company.... Within the SC org, people who are Senior Managers and above have no idea what's going on in the company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
US Recruiter in Bangalore / Bengaluru
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Administration Executive in Bangalore / Bengaluru
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
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- Software Product
- 1k-5k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 SPRINKLR reviews submitted by SPRINKLR employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SPRINKLR is the right company for you. 100% of employees reported the wo...rking days at SPRINKLR as Monday to Friday. 67% employees reported the work timings at SPRINKLR as Flexible timing. Read more- Home >
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