SPRINKLR Customer Success Manager Reviews

Likes

A lot of employee well-being initiatives, lot of ways to learn about the product, very innovative and creative environment

Dislikes

things changed a lot in last 2 years where a lot of employee goodies or compliments have been removed, overall work environment has become stressful, no more outings, no more employee get-togethers, parties have been reduced to zero. This job role has no limits, are supposed to do everything, play all the roles from sales, account management, support, specialist everything...

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Team & department culture

Dislikes

Nothing at the moment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary on time. Sprinklr goodies. Welcoming Kit - New Macbook Pro

Dislikes

Too high employee attrition. People leave within 1 year. New success management from Dell & MuSigma. Not from SaaS industry. Depreciating work culture. Difficult for new joiners. All good old people leaving.

Work Details

I work in customer success team in bangalore office key accounts. This is unstable job, changes happening too frequently and too much. Success management is new, they talk sweet but not trustworthy. Sprinklr use to be good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

everthing is interesting at the company

Dislikes

nothing is there for disliking the company

Likes

Free office food Cab shuttle service Latest tech stack Above average pay

Dislikes

Poor leadership Disastrous WLB Frequent management changes Low team morale and bonding

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I really love the people around me in the office, since average age of all the employees in R&F would be just 3-4 years more than me. This allow me to talk to everyone closely and get the things done in the right time.

Dislikes

Issue is after a period of time you feel like you are struck, no progress in your career.

Work Details

Work policy: Not a Mandatory work from Office, but at the same time its not decided that you should work hybrid. You have the flexibility of working from wherever you like. But also it depends on your team though.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

I can only te about noc team, because im. working in that team. You will get good exposure to the most highly demand tools.

Dislikes

1) less hike 2) no promotion ( the worst part for noc team member) 3) work life balance not there. 4) no appreciation

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The salary is good and you get to work on production code right away

Dislikes

There is lack of well defined workflows, feedback system is bad and the culture is too toxic in some teams (like mine)

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Above industry salary, good medical facilities, good cafeteria and option to work hybrid.

Dislikes

Minimal growth options unless you are a fresher. Terribly unstable work environment as policies and focus keep changing every few months and a hire and fire policy to boot.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst culture where your health with deteriorate and now one will give you anything for your hardwork. Appraisal and promotion are just for name sake and the policies can change whenever the leadership wants.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pay scale that too has gone down now

Dislikes

Work culture Chaatugiri Toxicity at peak Layoffs Pips 0 WLB

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes