EXL Service Lead Business Analyst Interview Questions and Answers

The full BA lifecycle involves identifying business needs, analyzing requirements, designing solutions, implementing changes, and evaluating outcomes.

• 1. Identify business needs and opportunities

• 2. Analyze requirements and gather data

• 3. Design solutions and create specifications

• 4. Implement changes and monitor progress

• 5. Evaluate outcomes and make recommendations for improvements

I will address the conflict by facilitating open communication, understanding each team member's perspective, and finding a mutually agreeable solution.

• Encourage open communication to understand the root cause of the conflict

• Listen to each team member's perspective without judgment

• Facilitate a discussion to find common ground and reach a mutually agreeable solution

• Implement team-building activities to improve communica