Excitel Broadband Interview Questions, Process, and Tips

Mac works on the Data Link layer.

• Mac stands for Media Access Control.

• It operates on the Data Link layer of the OSI model.

• Responsible for the addressing of devices on a network.

• Examples include Ethernet MAC addresses.

IP works on the network layer (Layer 3) of the OSI model.

• IP stands for Internet Protocol.

• It is responsible for routing packets across different networks.

• IP addresses are unique identifiers assigned to devices on a network.

• Examples of IP versions include IPv4 and IPv6.

EPON and GPON are types of passive optical networks used for delivering telecommunications services.

• EPON stands for Ethernet Passive Optical Network and uses Ethernet technology for data transmission.

• GPON stands for Gigabit Passive Optical Network and offers higher bandwidth and longer reach compared to EPON.

• Both EPON and GPON are used for delivering high-speed internet, VoIP, and IPTV services to subscribers.

• EPON is m...read more

ARP stands for Address Resolution Protocol, used to map IP addresses to MAC addresses. PON stands for Passive Optical Network, a type of fiber-optic network.

• ARP is used to resolve IP addresses to MAC addresses on a local network

• ARP operates at the data link layer of the OSI model

• PON is a type of fiber-optic network that uses passive optical splitters to serve multiple users

Subnetting is the process of dividing a network into smaller subnetworks. Routers operate at the network layer (Layer 3) of the OSI model.

• Subnetting involves creating multiple smaller networks from a single larger network by dividing the IP address range.

• It helps in efficient utilization of IP addresses and improves network performance by reducing broadcast traffic.

• Routers operate at the network layer (Layer 3) of the ...read more

Lan card works on the Data Link layer of the OSI model.

• Lan card operates at Layer 2 of the OSI model, which is the Data Link layer.

• It is responsible for the physical addressing of devices on the network.

• Examples of Lan cards include Ethernet cards and wireless network adapters.

Experienced finance professional with a strong background in financial analysis and strategic planning.

• Over 10 years of experience in finance roles

• Expertise in financial modeling and forecasting

• Proven track record of improving financial performance

• Strong analytical skills and attention to detail

• Effective communicator and team player

Seeking new challenges and growth opportunities in a larger organization.

• Desire for career advancement

• Limited growth opportunities in previous company

• Seeking new challenges and experiences

Different sections of TDS include salary, interest on securities, dividends, etc. Rates vary based on the type of payment.

• Section 192: TDS on salary

• Section 194A: TDS on interest other than interest on securities

• Section 194B: TDS on winnings from lotteries, crossword puzzles, etc.

• Section 194C: TDS on payment to contractors and sub-contractors

• Section 194J: TDS on professional or technical services

• Rates vary from 1% to 30...read more

Implemented automated financial reporting system to streamline processes and improve accuracy.

• Implemented automated financial reporting system using software like SAP or Oracle

• Developed custom scripts to automate data entry and reconciliation processes

• Integrated financial systems to eliminate manual data transfer errors

• Trained team members on new procedures and software usage for efficient implementation

I am a dedicated and results-driven professional with a strong background in customer retention and relationship management.

• Over 5 years of experience in customer retention roles

• Proven track record of increasing customer loyalty and reducing churn rates

• Strong communication and negotiation skills

• Proficient in data analysis and CRM systems

• Passionate about delivering exceptional customer service

Yes, I have experience in customer retention strategies and implementing programs to improve customer loyalty.

• Implemented customer loyalty programs to increase retention rates

• Analyzed customer feedback to identify areas for improvement

• Utilized data analytics to track customer behavior and preferences

• Collaborated with cross-functional teams to develop retention strategies

Yes, I have experience handling customers on call in my previous roles.

• Handled customer inquiries and complaints over the phone

• Provided solutions and assistance to customers to ensure satisfaction

• Used active listening and communication skills to address customer needs

• Maintained a professional and friendly demeanor during all interactions

Yes, I have experience handling customers calmly in various situations.

• I have a proven track record of remaining calm and composed when dealing with upset customers.

• I am skilled at de-escalating tense situations and finding solutions to customer issues.

• I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.