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Evision Technoserve Technical Support Engineer Interview Questions, Process, and Tips
Top Evision Technoserve Technical Support Engineer Interview Questions and Answers
- Q1. how many problems /tickets you face on daily basis?
- Q2. what is ITIL? and how it changes the industries?
- Q3. Will you able to manage your own conveyance or not?
Evision Technoserve Technical Support Engineer Interview Experiences
50 interviews found
Anonymous
(2 Questions)
- Q1. Salary expectation?
- Q2. Your current salary?
- Ans.
I am currently earning $60,000 per year.
My current salary is $60,000 per year.
I am open to discussing salary expectations for this role.
I believe my skills and experience align with the requirements of this position.
(2 Questions)
- Q1. Your current salary?
- Ans.
I am currently earning $60,000 per year.
My current salary is $60,000 per year.
I am satisfied with my current salary.
I am open to discussing salary expectations for this role.
- Q2. Write down team leader responsibilities?
- Ans.
Team leader responsibilities include guiding team members, setting goals, resolving conflicts, and ensuring productivity.
Setting clear goals and expectations for the team
Providing guidance and support to team members
Resolving conflicts and addressing any issues within the team
Ensuring productivity and meeting deadlines
Communicating effectively with team members and upper management
Leading by example and fostering a pos
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Total work experience?
- Ans.
I have 5 years of experience in technical support roles.
5 years of experience in technical support roles
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Experience in providing remote support to customers
Familiarity with ticketing systems and knowledge bases
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Why we select you?
- Ans.
I have a strong technical background, excellent problem-solving skills, and a passion for customer satisfaction.
Extensive experience in troubleshooting technical issues
Strong knowledge of various operating systems and software applications
Excellent communication skills and ability to explain complex technical concepts to non-technical users
Proven track record of resolving customer issues efficiently and effectively
Evision Technoserve interview questions for designations
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
XYZ Tech is a leading technology company specializing in software solutions.
I provide technical support to customers via phone, email, and chat.
I troubleshoot hardware and software issues, escalate complex problems to higher-level support teams.
I also document solutions and create knowledge base articles for common issues.
- Q2. Total work experience?
- Ans.
7 years of experience in technical support roles
7 years of experience in troubleshooting hardware and software issues
Proficient in providing remote support to customers
Skilled in diagnosing and resolving network connectivity issues
Experience in documenting support processes and solutions
Familiar with ticketing systems like Zendesk and JIRA
Get interview-ready with Top Evision Technoserve Interview Questions
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Total work experience?
- Ans.
I have 5 years of work experience in technical support roles.
5 years of experience in technical support roles
Proficient in troubleshooting hardware and software issues
Skilled in providing customer support via phone, email, and chat
Familiar with ticketing systems like Zendesk and JIRA
(2 Questions)
- Q1. What is your notice period?
- Ans.
My notice period is currently one month.
Notice period is one month
I am required to give one month notice before leaving my current job
I can start a new position after one month
- Q2. Why we select you?
- Ans.
I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
Extensive experience in troubleshooting technical issues
Strong communication skills to effectively assist customers
Proven track record of resolving complex problems efficiently
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Total work experience?
- Ans.
I have 5 years of work experience in technical support roles.
5 years of experience in technical support roles
Proficient in troubleshooting hardware and software issues
Skilled in providing customer support via phone, email, and chat
Familiar with ticketing systems and remote desktop tools
(2 Questions)
- Q1. Job responsibility?
- Q2. Total work experience?
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Total work experience?
- Ans.
I have 5 years of experience in technical support roles.
5 years of experience in technical support roles
Proficient in troubleshooting hardware and software issues
Skilled in providing excellent customer service and communication
Familiar with ticketing systems and remote support tools
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Evision Technoserve Technical Support Engineer Interview Process
based on 52 interviews
1 Interview rounds
- HR Round
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Evision Technoserve Technical Support Engineer Reviews and Ratings
based on 14 reviews
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