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Essencea Infoserv Customer Service Associate Interview Questions and Answers
Updated
26 Oct 2024
2 interviews found
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Popular
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. What do you know about BPO? View Answers (1)
3
HR Round (2 Questions)
- Q1. What is your highest qualification and skills? View Answers (1)
- Q2. Tell me about the role of Customer support executive? Add Answer
Abhik Nath
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Self introduction Add Answer
- Q2. Speak any topic in English for 2 min View Answers (1)
- Q3. Marital Status Qns Add Answer
- Q4. Rotational shift and Rotational Week related Qns Interested or not Add Answer
- Q5. Do you have laptop/Desktop and Broadband Connection View Answers (4)
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview Process is - Telephonic Round.
Interview questions from similar companies
Customer Service Associate Interview Questions
Frontizo Business Services
Anonymous
posted on 20 Jun 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Monster and was interviewed in May 2024.
3 Interview Rounds
1
Assignment Round
Questions about tge job role
2
One-on-one Round (1 Question)
- Q1. Situations related to the job role Add Answer
3
Technical Round (1 Question)
- Q1. Situatiion related to the job role Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Self introduction Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice
Customer Service Associate Interview Questions
Frontizo Business Services
Anonymous
posted on 7 Nov 2024
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Nov 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Baisc intoducation and about exprince Add Answer
- Q2. Normal testing about you knowladge and paitent .. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confidant due interview be honest
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them
3
HR Round (4 Questions)
- Q1. Tell me about your self View Answers (2)
- Q2. Why should we hire you View Answers (2)
- Q3. If we hire your friend instead of you then how do you feel? View Answers (2)
- Q4. Any questions from your end. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - *Maintain discipline
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.
Customer Service Associate Interview Questions
Frontizo Business Services
Anonymous
posted on 5 Apr 2022
I applied via Walk-in and was interviewed in Mar 2022.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. They will check your communication skill only,they will give you a topic you have to speak out over that topic Add Answer
- Q2. Normal question they will ask Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They will assist you friendly ,
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I was interviewed before Sep 2022.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Slef introduction why you are interested in this job Add Answer
- Q2. Are you flexible for rotational shifts Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident don't fear be humble honest and crack your interview with your communication skills
Customer Service Associate Interview Questions
Frontizo Business Services
Anonymous
posted on 26 Dec 2023
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Interview for communication skill body language etc
3
HR Round (1 Question)
- Q1. Why you are doing this job View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - You can trust on the organisation.
Interview Questions
- Q1. Any questions to check your communication will be thrown at you
Add Answer
- Q2. Be confident while answering
Add Answer
Essencea Infoserv Interview FAQs
How many rounds are there in Essencea Infoserv Customer Service Associate interview?
Essencea Infoserv interview process usually has 2 rounds. The most common rounds in the Essencea Infoserv interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Essencea Infoserv Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Essencea Infoserv. The most common topics and skills that interviewers at Essencea Infoserv expect are Inbound Calls, Hindi, Bpo Voice, Customer Relationship and Customer Service.
What are the top questions asked in Essencea Infoserv Customer Service Associate interview?
Tell us how to improve this page.
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People are getting interviews through
based on 2 Essencea Infoserv interviews
Referral
Job Portal
50%
50%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate Interview Questions from Similar Companies
48%
less
than the average Customer Service Associate Salary in India
View more details
Essencea Infoserv Customer Service Associate Reviews and Ratings
based on 7 reviews
Rating in categories
|
Customer Support Executive
28
salaries
|  ₹1 L/yr - ₹3.2 L/yr |
|
Sales Associate
24
salaries
| ₹2.1 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
19
salaries
| ₹1.1 L/yr - ₹2.2 L/yr |
|
Customer Service Executive
18
salaries
| ₹1.3 L/yr - ₹2.5 L/yr |
|
Customer Support Associate
16
salaries
| ₹1.3 L/yr - ₹2 L/yr |
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