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Essencea Infoserv

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2.6

based on 139 Reviews

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Essencea Infoserv Customer Associate Interview Questions and Answers

Updated 29 Jul 2021

Essencea Infoserv Customer Associate Interview Experiences

1 interview found

Customer Associate Interview Questions & Answers

user image

posted on 29 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction, experience, qualifications
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They are nice people don't get afraid just answer whatever they ask.

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Customer Service Associate Interview Questions & Answers

Frontizo Business Services user image Anonymous

posted on 9 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What are your weakness and strength?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well and you are good to go.

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 17 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Oct 2020

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is u r name?
    • View 2 more answers
  • Q2. Where r u from?
    • Add your answer
  • Q3. About ur studies?
    • Add your answer
  • Q4. About your past experience?
    • Add your answer
  • Q5. And speacial one which is naot common to all random question? I have been asked about my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 12 May 2021

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Will ask to talk on any topic in Hindi & English languages
    • Add your answer
  • Q2. If u are experienced u need to share the work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Talk what ever u know ,

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 28 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
    • Add your answer
  • Q2. Tell about the previous company
  • Ans. 

    I worked at XYZ Company, a leading telecommunications company.

    • XYZ Company is known for its excellent customer service and innovative products.

    • I was responsible for handling customer inquiries and resolving issues.

    • I received positive feedback from customers for my prompt and efficient assistance.

    • I also collaborated with other departments to ensure smooth operations and customer satisfaction.

    • For example, I worked closely...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Same question were asked by the operation manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Md Salim

posted on 10 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

The test was easy to clear as it only contained logical questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far beyond their reach. Even if you agree to bring...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 7 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why are you want to join bpo sector ?
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 21 Jul 2021

I applied via Apna Jobs and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Why you want to join cogent hub?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and relax it's gonna be easy.
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Essencea Infoserv Customer Associate Reviews and Ratings

based on 1 review

1.0/5

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1.0

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1.0

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1.0

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1.0

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1.0

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1.0

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1.0

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