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Essencea Infoserv Interview Questions, Process, and Tips
Top Essencea Infoserv Interview Questions and Answers
- Q1. Do you have laptop/Desktop and Broadband Connectionasked in Customer Service Associate interview
- Q2. How u sale a product ...to customerasked in Sales Associate interview
- Q3. What you know about customer service..asked in Customer Support Executive interview
Essencea Infoserv Interview Experiences
17 interviews found
DAYANAND MANDAL
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Q2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business processes.
BPO companies offer services such as customer support, technical support, sales, and back-office operations.
Outsourcing to BPO companies can help businesses save costs and focus on core activities.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO...
(2 Questions)
- Q1. What is your highest qualification and skills?
- Q2. Tell me about the role of Customer support executive?
Customer Service Associate Interview Questions asked at other Companies
Abhik Nath
Selected
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(5 Questions)
- Q1. Self introduction
- Q2. Speak any topic in English for 2 min
- Ans.
I will speak about the importance of customer service in building brand loyalty.
Customer service plays a crucial role in retaining customers and building brand loyalty.
Providing excellent customer service can lead to positive word-of-mouth recommendations.
Personalized interactions and timely responses are key components of good customer service.
Brands that prioritize customer service often have higher customer satisfac...
- Q3. Marital Status Qns
- Q4. Rotational shift and Rotational Week related Qns Interested or not
- Q5. Do you have laptop/Desktop and Broadband Connection
- Ans.
Yes, I have a laptop with a broadband connection.
Yes, I have a laptop with a broadband connection for remote work.
I use my laptop and broadband connection for online communication and research.
Having a reliable laptop and broadband connection is essential for providing efficient customer service.
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
Selected
I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. They asked me tell me about yourself and how many languages do you know
- Q2. They asked me about my education, work experience and city
Customer Support Associate Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself self
- Q2. Asking some personal questions
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Essencea Infoserv interview questions for popular designations
I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Tell me something about your best friend
Customer Care Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. Introduction yourself
- Q2. Previous experience
Team Lead Interview Questions asked at other Companies
Jobs at Essencea Infoserv
(2 Questions)
- Q1. How u sale a product ...to customer
- Ans.
To sell a product to a customer, I focus on understanding their needs and demonstrating how the product can meet those needs.
Listen actively to the customer's needs and concerns
Highlight the features and benefits of the product that align with their needs
Provide examples of how the product has helped other customers in similar situations
Address any objections or questions they may have
Close the sale by asking for their
- Q2. Will give any discounts
Interview Preparation Tips
- Basic knowledge
how it will useful to bussiness purpose
Sales Associate Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Ask details mention in resume
- Q2. Ask about sales and target
- Q3. Asm round ask about experience
Interview Preparation Tips
Senior Sales Executive Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Sep 2022. There were 7 interview rounds.
(1 Question)
- Q1. Sell me this product
- Ans.
Our product is a high-quality, durable backpack perfect for outdoor adventures.
Our backpack is made with waterproof material to keep your belongings safe and dry.
It has multiple compartments and pockets for easy organization.
The straps are padded for comfort during long hikes.
It also has a built-in hydration system to keep you hydrated on the go.
Our backpack is perfect for camping, hiking, and other outdoor activities.
(1 Question)
- Q1. They check our confidence They will DeGraw our experience and confidence
(1 Question)
- Q1. Sales related question like Why sales Wt your long term gole &shortterm gole
(1 Question)
- Q1. Explain about indiamart as well as responcebilitys
(1 Question)
- Q1. Its a test but it was easy to answer
(1 Question)
- Q1. After joining in Essencea they will gave training after trining mock test will be there if you selected in this you will continue otherwise you will went out to this office with out payment This test will...
Interview Preparation Tips
Timings: they said it's only 9 hours but we will work more then 11 hours
Especially girls don't go this kind of job
Sales Associate Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed before Jan 2023. There was 1 interview round.
(1 Question)
- Q1. 1. Instruction 2. Knowledge about sales 3. Knowledge about IndiaMART 4. Why should you want join this company 5. Why should I hire you 6. Sales any product
Sales Associate Interview Questions asked at other Companies
Top trending discussions
Essencea Infoserv Interview FAQs
The duration of Essencea Infoserv interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Essencea Infoserv Interviews By Designations
- Essencea Infoserv Customer Care Executive Interview Questions
- Essencea Infoserv Customer Support Executive Interview Questions
- Essencea Infoserv Sales Associate Interview Questions
- Essencea Infoserv Customer Service Associate Interview Questions
- Essencea Infoserv Associate Interview Questions
- Essencea Infoserv Customer Associate Interview Questions
- Essencea Infoserv Customer Support Associate Interview Questions
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Interview Questions for Popular Designations
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Essencea Infoserv Interview Process
based on 4 interviews in last 1 year
Interview experience
People are getting interviews through
Interview Questions from Similar Companies
Essencea Infoserv Reviews and Ratings
based on 123 reviews
Rating in categories
|
Customer Support Executive
28
salaries
|  ₹1 L/yr - ₹3.2 L/yr |
|
Sales Associate
24
salaries
| ₹2.1 L/yr - ₹3.5 L/yr |
|
Customer Service Executive
18
salaries
| ₹1.3 L/yr - ₹2.5 L/yr |
|
Customer Support Associate
18
salaries
| ₹1.3 L/yr - ₹2.4 L/yr |
|
Customer Care Executive
17
salaries
| ₹1.1 L/yr - ₹2.2 L/yr |
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