40+ Essencea Infoserv Interview Questions & Answers | Complete Prep Guide 2025

Essencea Infoserv Interview Experiences

Popular Designations

17 interviews found

Customer Service Associate Interview Questions & Answers

DAYANAND MANDAL

posted on 26 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Customer Service Associate Interview Questions & Answers

Abhik Nath

posted on 26 Oct 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview Process is - Telephonic Round.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Essencea Infoserv Interview Questions and Answers for Freshers

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 19 Oct 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?

View answer (33)

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 4 Dec 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good I’m select first round currently I’m working WHF

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 26 Oct 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Team Lead Interview Questions & Answers

Anonymous

posted on 13 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more

View answer (3)

Jobs at Essencea Infoserv

View all

Customer Service Executive - Malayalam

Bangalore / Bengaluru

0-1 Yrs

₹ 1-1.5 LPA

Customer Service Executive - Kannada

Hyderabad / Secunderabad

0-1 Yrs

₹ 1-1.5 LPA

Customer Service Associate - Tamil

Hyderabad / Secunderabad

0-2 Yrs

₹ 1-2 LPA

Telesales Associate - Live keeping

Hyderabad / Secunderabad

0-1 Yrs

₹ 2-3 LPA

Tele Sales Team Leader

Hyderabad / Secunderabad

1-4 Yrs

₹ 3-5.5 LPA

Field Sales Executive IndiaMART (Preferred only For Male)

Hyderabad / Secunderabad

0-4 Yrs

₹ 2.25-3.25 LPA

Sales Associate Interview Questions & Answers

Praveena satla

posted on 5 Jan 2023

Interview experience

Average

Difficulty level

Process Duration

Result

Not Selected

Interview Preparation Tips

Topics to prepare for Essencea Infoserv Sales Associate interview:

Basic knowledge

Interview preparation tips for other job seekers - Have to be share knowledge and benefits about company to costumers
how it will useful to bussiness purpose

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??

View answer (6)

Senior Sales Executive Interview Questions & Answers

Anonymous

posted on 29 Mar 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company like family for fresher good company no doubt for fresher

Senior Sales Executive Interview Questions asked at other Companies

Q1. As a sales and marketing person how to fix a price for your product

View answer (3)

Sales Associate Interview Questions & Answers

Anonymous

posted on 5 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 7 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go there for job
Timings: they said it's only 9 hours but we will work more then 11 hours
Especially girls don't go this kind of job

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??

View answer (6)

Sales Associate Interview Questions & Answers

Anonymous

posted on 1 Jan 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed before Jan 2023. There was 1 interview round.

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??

View answer (6)

Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Essencea Infoserv Interview FAQs

How many rounds are there in Essencea Infoserv interview?

Essencea Infoserv interview process usually has 2-3 rounds. The most common rounds in the Essencea Infoserv interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Essencea Infoserv interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Essencea Infoserv. The most common topics and skills that interviewers at Essencea Infoserv expect are B2B Sales, Domestic BPO, Telesales, Telecalling and Outbound Sales.

What are the top questions asked in Essencea Infoserv interview?

Some of the top questions asked at the Essencea Infoserv interview -

What you know about customer service...read more
Do you have laptop/Desktop and Broadband Connect...read more
Is the porter service is more effectiv...read more

How long is the Essencea Infoserv interview process?

The duration of Essencea Infoserv interview process can vary, but typically it takes about less than 2 weeks to complete.

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Essencea Infoserv Interviews By Designations

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Jobs at Essencea Infoserv

Customer Service Executive - Malayalam

Bangalore / Bengaluru

0-1 Yrs

₹ 1-1.5 LPA

Customer Service Executive - Kannada

Hyderabad / Secunderabad

0-1 Yrs

₹ 1-1.5 LPA

Customer Service Associate - Tamil

Hyderabad / Secunderabad

0-2 Yrs

₹ 1-2 LPA

Explore more jobs

Essencea Infoserv Salaries in India

Customer Support Executive 29 salaries	₹1 L/yr - ₹3 L/yr
Customer Service Executive 21 salaries	₹1.3 L/yr - ₹2.5 L/yr
Customer Support Associate 19 salaries	₹1.3 L/yr - ₹2.4 L/yr
Customer Care Executive 17 salaries	₹1.1 L/yr - ₹2.2 L/yr
Sales Associate 17 salaries	₹1.9 L/yr - ₹3.2 L/yr