Essencea Infoserv Customer Support Associate Interview Questions and Answers

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Q1. What was your hobbies? How you describe your travel experience?like that.
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Q1. ABOUT YOUR SELF
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Q2. What is your name
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Q3. Where are you from
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Q4. Your last company
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Q5. What is Your hobbies
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Q1. Current working somewhere
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Q2. Dislike and like about your job profile
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Comfortable job work from home or office

Q1. Ne confident and good communication skills
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Q2. Tell about the previous company
Ans. 
I worked at XYZ Company, a leading telecommunications company.
• XYZ Company is known for its excellent customer service and innovative products.

• I was responsible for handling customer inquiries and resolving issues.

• I received positive feedback from customers for my prompt and efficient assistance.

• I also collaborated with other departments to ensure smooth operations and customer satisfaction.

• For example, I worked closely...read more
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Q1. Need to discuss any topic for 2 min
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Q1. Must have typing speed
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Q1. Tell me about yourself briefly
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Q2. Why are you join BPO
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Q1. Listening, speaking, writing
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Q2. Totally depends on pc
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Q3. Any topic like as speak 1 minutes on social media
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Q1. Describe yourself introduction
Ans. 
I am a dedicated and empathetic customer service executive with excellent communication skills.
• Strong problem-solving skills

• Ability to handle difficult customers

• Experience in resolving customer complaints

• Proficient in using customer service software

• Good knowledge of product/service offerings

• Effective listening and communication skills
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Q2. Discribe your last vacation
Ans. 
I spent my last vacation exploring the beautiful beaches of Bali.
• Visited popular tourist spots like Kuta Beach and Tanah Lot Temple

• Enjoyed water activities like snorkeling and surfing

• Indulged in delicious local cuisine like Nasi Goreng and Babi Guling

• Relaxed and rejuvenated with traditional Balinese spa treatments

• Witnessed stunning sunsets and breathtaking landscapes
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Q3. Discribe your hobby and why u you like your hobby
Ans. 
My hobby is photography. I enjoy capturing moments and expressing my creativity through visuals.
• I love photography because it allows me to freeze moments in time and create lasting memories.

• I enjoy exploring different perspectives and angles to capture unique and visually appealing shots.

• Photography helps me express my creativity and emotions through visuals.

• I find joy in the process of composing a shot, adjusting sett...read more
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Q1. Discribe your last visit
Ans. 
My last visit was to a local amusement park.
• Visited a local amusement park

• Enjoyed various rides and attractions

• Had a delicious meal at one of the park's restaurants

• Spent quality time with friends and family

• Overall, had a fun and memorable experience
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Q2. Again took introduction
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Q1. Introduction on was there wants to know speaking lebel
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Q1. Introduction was there
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Q1. What is your precious experience
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Q2. How many languages U know
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Q3. Tell me Something About Your Profile
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Q4. What is The main Role Your Previous job
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