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Essencea Infoserv

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2.6

based on 136 Reviews

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Essencea Infoserv Reviews

Updated 14 Mar, 2025
Overall Rating
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2.6/5
based on 136 reviews

negative trend 30% below industry's average

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Rating distribution

Category Ratings

2.7

Skill development

2.6

Work-life balance

2.5

Company culture

2.4

Job security

2.4

Work satisfaction

2.3

Salary

2.3

Promotions

What employees say about Essencea Infoserv?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

83% employees reported

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

36% employees reported

No travel

No travel

80% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

59 reviews

2.2
male

Rated by Men

77 reviews

Essencea Infoserv is rated 2.6 out of 5 stars on AmbitionBox, based on 136 company reviews.This rating reflects a below average employee experience, indicating poor satisfactio ... Read more
Essencea Infoserv is rated 2.6 out of 5 stars on AmbitionBox, based on 136 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
2.6
 • 77 Reviews
Sales & Business Development
2.9
 • 17 Reviews
Human Resources
3.2
 • 5 Reviews
Engineering - Software & QA
1.8
 • 4 Reviews

136 reviews found

Sort by: Popular

Latest Essencea Infoserv Employee Reviews

View all
Customer Care Executive in
Voice / Blended
1.0

  •  posted on 14 Mar 2025

Dislikes:
The work environment is extremely unproductive. The seniors are very uncooperative and rud... read more
  • Salary - Bad
    • +6 more
Customer Support Executive Officer in Hyderabad
Sales Support & Operations
5.0

  •  posted on 28 Feb 2025

Sales Associate in Hyderabad
Sales Support & Operations
1.0

  •  posted on 18 Feb 2025

Dislikes:
I don't like. Worst company
  • Salary - Bad
    • +6 more
Customer Care Executive in
Operations
1.0

  •  posted on 15 Feb 2025

Dislikes:
Very bad company don't join essencea company I request to you all
  • Salary - Bad
    • +6 more
Customer Support Executive in Kolkata
IT Support
1.0

  •  posted on 07 Feb 2025

Dislikes:
One the worst management
  • Salary - Poor
    • +6 more
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Discover interview dos and don'ts from real experiences

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Essencea Infoserv

Is Essencea Infoserv a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 136 employee reviews, it's clear that most employees have a below average experience working at Essencea Infoserv. Skill development holds the highest rating at 2.7, while salary is rated the lowest amongst all factors at 2.3. Read reviews about salary on AmbitionBox.
How does Essencea Infoserv’s employee rating compare to the industry average?
Essencea Infoserv's employee rating of 2.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that Essencea Infoserv faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Essencea Infoserv performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Essencea Infoserv pay their employees well?
According to AmbitionBox reviews, Essencea Infoserv employees rate their salary and benefits at 2.3 out of 5, based on 136 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Essencea Infoserv salaries here and to read reviews specifically about salary and benefits at Essencea Infoserv, click here .
How is the work culture at Essencea Infoserv?
Work culture at Essencea Infoserv is rated 2.5 out of 5 by 136 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Essencea Infoserv, click here .
How is the job security at Essencea Infoserv?
Based on 136 reviews on AmbitionBox, Essencea Infoserv employees rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Essencea Infoserv.
Is work from home available at Essencea Infoserv?
According to AmbitionBox, 83% of Essencea Infoserv employees work from home permanently, 12% work from the office, and 5% follow a hybrid model, based on 34 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at Essencea Infoserv?
To get a job at Essencea Infoserv, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Essencea Infoserv interview questions and practice your responses to prepare thoroughly.

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Essencea Infoserv Reviews by Locations

Essencea Infoserv Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 136 Essencea Infoserv reviews submitted by Essencea Infoserv employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Essencea Infoserv is the right company for you. 54% ...of employees reported the working days at Essencea Infoserv as Rotational Shift. 64% employees reported the work timings at Essencea Infoserv as Strict timing. Read more
Essencea Infoserv Salaries in India
Customer Support Executive
29 salaries
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₹1 L/yr - ₹3 L/yr

Customer Service Executive
21 salaries
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₹1.3 L/yr - ₹2.5 L/yr

Customer Support Associate
19 salaries
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₹1.3 L/yr - ₹2.4 L/yr

Customer Care Executive
18 salaries
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₹1.1 L/yr - ₹2.2 L/yr

Sales Associate
17 salaries
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₹1.9 L/yr - ₹3.2 L/yr

Explore more salaries
Employee Benefits at Essencea Infoserv
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
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