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Essencea Infoserv

Compare

based on 132 Reviews

About
Reviews
132
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392
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17
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9
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Filter reviews by

Essencea Infoserv Customer Support Executive Reviews

Updated 7 Feb, 2025

Overall Rating

1.9/5

based on 14 reviews

Rating distribution

5

1 (7.1%)

4

2 (14.3%)

3

0 (0%)

2

1 (7.1%)

1

10 (71.4%)

Category Ratings

2.2

Skill development

1.9

Company culture

1.9

Work satisfaction

1.8

Salary

1.8

Work-life balance

1.6

Promotions

1.5

Job security

What employees say about Essencea Infoserv?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

38% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

4 reviews

1.7

Rated by Men

10 reviews

Essencea Infoserv is rated 1.9 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction ... Read more

Essencea Infoserv is rated 1.9 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Support Executive in Kolkata

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Likes

Contracted other state employees as a good friends

Dislikes

One the worst management

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Only 1day week off

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Siliguri (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jan 2025

Likes

Worst company couture

Dislikes

Worst company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2024

Likes

Third class company never seen in my life

Dislikes

World most Worst company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2024

Likes

This company is the best for learning

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I thik good in every section

Job security - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Customer Support Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2024

Likes

The work was easy to do

Dislikes

Work culture is not good , women's are not safe , The TLs of the organisation disturbs females and the manager support this

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Nabadwip (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Apr 2024

Likes

Worst company in my life

Dislikes

Worst company in my life

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Aug 2024

Likes

Worst company don't join the company Hr jaffar he don't know how to speak with employes and team leader Abhishek chaterji tl cum hr i think he don't no what was his designation clearly and its a third party consultancy company they hire people they provide training and doesn't provide salary in training period the true fact as they taken one month salary freely

Dislikes

wrost

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Essencea Infoserv.

Customer Support Executive (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Jan 2025

Likes

Not provide Payslip & Experience letter

Dislikes

Not support

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift

Discover interview dos and don'ts from real experiences

Customer Support Executive (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Oct 2024

Likes

nothing like about this company

Dislikes

i was join as porter customer support executive , their managment qulaity is very poor .. they even cut your salary .

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Compensation & Benefits Department

1.0

posted on 05 Feb 2024

Overall Rating

Customer Support Executive (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2023

Likes

Good

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Salary is not received on time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Apr 2023

Likes

Worst management system

Dislikes

Worst management. Some TL have no manners how to talk with agents.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive (working remotely)

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2022

Likes

Good opportunity in Essencea

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not a dislike in this company

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Executive in Bangalore / Bengaluru

Part Time

·

Software Development Department

2.0

posted on 27 Jan 2024

Overall Rating

Top trending discussions

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

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Customer Support Executive Jobs at Essencea Infoserv

Customer Support Executive - Gujarati

Ahmedabad

1-3 Yrs

₹ 1.5-2 LPA

More about working at Essencea Infoserv

BPO
51-200 Employees (India)

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Essencea Infoserv Reviews by Designations

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Essencea Infoserv Telecaller Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Essencea Infoserv reviews submitted by Essencea Infoserv employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Essencea Infoserv is the right company for you. 100% ...of employees reported the working days at Essencea Infoserv as Rotational Shift. 63% employees reported the work timings at Essencea Infoserv as Strict timing. Read more

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Essencea Infoserv Customer Support Executive Reviews

Essencea Infoserv Customer Support Executive Salary

based on 29 salaries

₹1 L/yr - ₹3 L/yr

40% less than the average Customer Support Executive Salary in India

View more details

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