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Filter reviews by Essencea Infoserv Customer Service Associate Reviews
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Category Ratings
Skill development
Work-life balance
Company culture
Job security
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Salary
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What employees say about Essencea Infoserv?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Strict (5pm - 2am)
25% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
6 reviews
Jobseekers also viewed
9 reviews found
Customer Service Associate (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
N.A.
Dislikes
Management system, one of the TL stole 500 money to open my bank account which was free of cost 0 balance salary account , I gave all the proves to my TL as well A.M. bt they threaten us not to disclose otherwise they will terminated. So many employee faces the same issue and same result for them also.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process
Dislikes
Forced to do overtime every day. Even on holidays the team leader will call to ask for overtime.. more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the management but the team members and other higher authorities are not working properly.
Dislikes
I don't have words to explain this because this company is so useless that I would not recommend anyone to work here.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Customer Service Associate (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Promotion are very good like with in 1 Year got promoted based on performance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No much
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Service Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No weekoffs, No holidays or leaves Even when you submit report of helath issue even then also they ask you to work if not they will put salary on hold No proper management Everything is managed through WhatsApp chats and grps only Not even one senior or TL will use mail, may be they don't how to use mail like cc, bcc documents sending because a lot of people are not even graduates Low pay grade Wifi and sim won't be provided by company it's out of your own money Salary cycle is 20 to 20 with extra 20 days on 10 salary will be credited Every senior(1year) and TL wants to show superiority they want us to call them SIR, YES SIR THANKU SIR They will send the joining letter, term and conditions only after joining the company that too after 1 month... Before that they won't tell you all these conditions.....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
The management is really bad treating people.... they dont treat us as humans.... worst company i have ever worked with.. the corporate culture is 0...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Associate (working remotely)
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
Dislikes
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Overall Rating
Customer Service Associate (working remotely)
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Bad working culture
Dislikes
bad company
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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Customer Service Associate
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good workplace. Friendly nature at work. Can gain knowledge to sustain in the current technological field.More supportive in job.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Yes
Work Details
Work days: Monday to Saturday (Strict Timings)
Top trending discussions
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Customer Service Executive in Bangalore / Bengaluru
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Company culture - Good
Dislikes
- Salary - Poor
Work Details
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Contracted other state employees as a good friends
Dislikes
One the worst management
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Only 1day week off
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Siliguri (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company couture
Dislikes
Worst company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Support Executive in Hyderabad / Secunderabad (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Third class company never seen in my life
Dislikes
World most Worst company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Associate in Warangal (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Average work life balance .
Dislikes
Salary hike
Customer Service Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job profile ..
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Insecure job
- Job security - Bad
Telecalling Executive in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Rules and regulations Timeing
- Promotions - Bad
Customer Care Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a fake company and manager is biggest cheater
Dislikes
Fake and insecure job
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
I wanted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they didnot gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here you are going to work for indiamart but not for essencea.
Dislikes
Actual client indiamart will give you possible targets but to earn more this essencea will make you work double so that they can earn more from single employee... You can get fired any time... if they want to fire before lunch they will not inform it will be done by post lunch Worst HR in the company... she is just name namkevastaover there. If you wanna survive you need to agree their everyword. Unethical work environment. Will make you work on Sundays even your is completed. Target will be raised as they want.. if they got angry they will increase your target and make you work for more hours and on week ends. Worst choice for freshers to start a Carrier you are gonna be disappointed The worst option for experienced people this will ruin your carrier. More important this companies experience letter will not be considered by other companies because it's not a listed company....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Other Essencea Infoserv Reviews
Customer Support Executive Officer in Hyderabad / Secunderabad (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's very good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Sales Associate in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very bad company and
Dislikes
I don't like. Worst company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Tele Sales Executive in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
no dislikes all good at office premises
Customer Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Maintenance is not good . Overall they are very unprofessional
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Sales Associate in Hyderabad / Secunderabad
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not like that it's good
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Business Development Associate in Hyderabad / Secunderabad
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good support from the seniors and HR
Dislikes
Lot of pressure from the company. Some times Sunday also working
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Associate in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about the company too much pressure
Dislikes
Everything there is not even one good thing about the company to say
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Telecaller in Hyderabad / Secunderabad
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fraud and worst company... Don't waste your time and career... These type of companies injurious to society and employees career.. And one more thing it is completely sales and
Dislikes
I wanted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they didnot gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Sales Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Incentives
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike about the company till now
Work Details
Work days: Monday to Saturday (Flexible Timings)
Voice Process Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fraud and worst company... Don't waste your time and career... These type of companies injurious to society and employees career..
Dislikes
Worst and fraud company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Essencea Infoserv Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Essencea Infoserv reviews submitted by Essencea Infoserv employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Essencea Infoserv is the right company for you. 75% of... employees reported the working days at Essencea Infoserv as Rotational Shift. 0% employees reported the work timings at Essencea Infoserv as . Read more- Home >
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