AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Essencea Infoserv

Compare

based on 138 Reviews

About
Reviews
138
Salaries
397
Interviews
17
Jobs
9
Benefits
3
Photos

-

Filter reviews by

Essencea Infoserv Customer Service Executive Reviews

Updated 21 Mar, 2025

Overall Rating

2.3/5

based on 13 reviews

Rating distribution

5

4 (30.8%)

4

0 (0%)

3

2 (15.4%)

2

0 (0%)

1

7 (53.8%)

Category Ratings

2.5

Skill development

2.4

Work-life balance

2.3

Company culture

2.3

Job security

2.1

Work satisfaction

2.0

Salary

1.8

Promotions

What employees say about Essencea Infoserv?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

38% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

4 reviews

2.2

Rated by Men

9 reviews

Essencea Infoserv is rated 2.3 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction ... Read more

Essencea Infoserv is rated 2.3 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

HRH Next Services Reviews

3.1

• 562 reviews

Data Entry Reviews

4.1

• 541 reviews

Magus Customer Dialog Reviews

3.6

• 405 reviews

Greet Technologies Reviews

2.9

• 353 reviews

Cogenthub Reviews

2.8

• 279 reviews

Mas Callnet Reviews

3.0

• 226 reviews

Om Innovation Call Services Reviews

3.6

• 197 reviews

Selectsys Reviews

3.6

• 173 reviews

Frontizo Business Services Reviews

3.2

• 174 reviews

3.6

• 159 reviews

Teleminds Infotech Reviews

2.4

• 156 reviews

Back Office Reviews

4.2

• 148 reviews

Ascendum Solutions Reviews

3.4

• 143 reviews

Allset Business Solutions Reviews

3.8

• 143 reviews

Trayee Business Solutions Reviews

3.4

• 129 reviews

Gamma Process Hub Reviews

3.7

• 128 reviews

Kserve Bpo Reviews

3.7

• 109 reviews

Nijji Healthcare Reviews

4.2

• 105 reviews

TSR Darashaw Reviews

3.4

• 103 reviews

Bristol Healthcare Services Reviews

2.8

• 92 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Mar 2025

Likes

Skill development - Excellent
Job security - Good
Promotions - Excellent
Company culture - Good

Dislikes

Salary - Poor

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

Job profile ..

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Insecure job

Job security - Bad

Customer Service Executive in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2023

Likes

Nothing

Dislikes

I wanted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they didnot gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave ....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Asansol (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 06 Jan 2024

Likes

🤕😅

Job security - Good

Dislikes

Every time salary caredit delay nover credit salary on time and TL and higher lavel person not helpful

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Customer Service Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jan 2024

Likes

Work Satisfaction

Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Work from office

Salary - Bad
Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Jan 2023

Likes

i nothing like in essencea infserv

Dislikes

there is no offer for inner jump post

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Essencea Infoserv.

Customer Service Executive (working remotely)

Full Time

·

Employee Relations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 May 2024

Likes

One of the worse management I have ever seen.

Dislikes

Nothing

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Customer Service Executive (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2023

Likes

Working platform is good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Dislike with weekoff

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 May 2023

Likes

Nothing to say

Dislikes

Same nothing to say

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jul 2023

Likes

Waste company in the world

Dislikes

Very very bad behaviour of all tl and mainly manager who r very irrespective

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2020

Likes

Very good organization

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

posted on 29 Dec 2023

Overall Rating

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Essencea Infoserv?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Customer Service Executive Jobs at Essencea Infoserv

Customer Service Executive - Kannada

Bangalore / Bengaluru

0-1 Yrs

₹ 1-1.5 LPA

Customer Service Executive - Malayalam

Bangalore / Bengaluru

0-1 Yrs

₹ 1-1.5 LPA

More about working at Essencea Infoserv

BPO
51-200 Employees (India)

Tell us how to improve this page.

Essencea Infoserv Reviews by Designations

Essencea Infoserv Customer Care Executive Reviews
Essencea Infoserv Customer Support Executive Reviews
Essencea Infoserv Sales Associate Reviews
Essencea Infoserv Customer Support Associate Reviews
Essencea Infoserv Customer Service Associate Reviews
Essencea Infoserv Sales Executive Reviews
Show more
Essencea Infoserv Telecaller Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Essencea Infoserv reviews submitted by Essencea Infoserv employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Essencea Infoserv is the right company for you. 100% ...of employees reported the working days at Essencea Infoserv as Rotational Shift. 63% employees reported the work timings at Essencea Infoserv as Strict timing. Read more

Home >
Reviews >
Essencea Infoserv Reviews >
Essencea Infoserv Customer Service Executive Reviews

Essencea Infoserv Customer Service Executive Salary

based on 21 salaries

₹1.3 L/yr - ₹2.5 L/yr

43% less than the average Customer Service Executive Salary in India

View more details

Compare Essencea Infoserv with

HRH Next Services

3.1

Compare

Data Entry

4.1

Compare

Magus Customer Dialog

3.6

Compare

Greet Technologies

2.9

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

75 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us