Essencea Infoserv Customer Service Executive Reviews by 10+ Employees | Rated 2.4/5

What employees say about Essencea Infoserv?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

29% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

3 reviews

2.4

Rated by Men

8 reviews

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11 reviews found

Sort by: Popular

Customer Service Executive in Kolkata (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

Job profile ..

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Insecure job

Job security - Bad

Customer Service Executive in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2023

Likes

Nothing

Dislikes

I wanted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they didnot gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave ....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Asansol (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 06 Jan 2024

Likes

🤕😅

Job security - Good

Dislikes

Every time salary caredit delay nover credit salary on time and TL and higher lavel person not helpful

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Customer Service Executive in Hyderabad / Secunderabad (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jan 2024

Likes

Work Satisfaction

Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Work from office

Salary - Bad
Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Jan 2023

Likes

i nothing like in essencea infserv

Dislikes

there is no offer for inner jump post

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

Employee Relations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 May 2024

Likes

One of the worse management I have ever seen.

Dislikes

Nothing

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Customer Service Executive (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2023

Likes

Working platform is good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Dislike with weekoff

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Essencea Infoserv.

Customer Service Executive (working remotely)

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 May 2023

Likes

Nothing to say

Dislikes

Same nothing to say

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive (working remotely)

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jul 2023

Likes

Waste company in the world

Dislikes

Very very bad behaviour of all tl and mainly manager who r very irrespective

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2020

Likes

Very good organization

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Essencea Infoserv Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Essencea Infoserv reviews submitted by Essencea Infoserv employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Essencea Infoserv is the right company for you. 100% ...Read more

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Essencea Infoserv Customer Service Executive Reviews